Officeworks Northmead

Went to the store recently to buy some stationary and get some laminating + printing done. Everyone there was helpful and kind. Jackie was extremely kind and helpful. Jackie was so attentive, caring and amazing to say the least. Jackie was very hard working and doing a lot of tasks. Someone please promote this amazing employee and make him the CEO or something. Would definitely return again for such amazing customer service Jackie has provided, will probably return just for this employee’s service, truly a gem. Words cannot fully do justice to how wonderful my experience has been because of Jackie but I’m just very grateful to have been served by them and to exist at the same time as this wonderful human bean, who also has such a beautiful smile might I add.

Recently bought a Macbook here for school after trying multiple places with no luck. Item was low in stock, but a worker named Jose treated us with kindness, efficiency, and patience. Service was impeccable and we were able to get everything we needed in time! Thank you!

I wanted to give a big shout out to your staff member Olivia from North mead store. Yesterday I went in for some business prints and she was beyond helpful, understanding, patient and professional in helping me creatively support exactly what I needed.
I believe Star customer service like this needs to be recognised and for this reason is why I have chosen to write this review. Thank you again Olivia ✨🤩
I am one happy customer - L’Oreal National Educator

I went to return an item I bought a couple of weeks ago, where I was served by Sundeep. He displayed such kindness and understanding rarely seen at the returns desk of major retailers. Thanks so much for putting customers first - it meant a lot to me.

Great service

I asked if they could price match something for me. The young girl checked online and said “no problem, we can do that”. Great to see a company honouring what they advertise without making you jump through one hundred hoops.

Thank you Office Works

Very good service, went there last night for ID photos with my 3 girls, the male staff with glasses there was so helpful and patientce. Went back again today for some drama happened to my photoes, the girl at the print desk same good service, both of them 10 out of 10.

On a beautiful sunny day in Sydney, I again enjoyed the walk to and back home, mobile phone in my hand with the necessary email and barcode for my local store of Officeworks Northmead.
I find the service and product choices to be extremely good.

5 stars because Derreck was amazing to deal with and knowledgable about the laptops. He answered all the questions I had and double checked them . Thankyou so much Derreck you are the goat

I need a A0 size poster for a conference the next day and called Officeworks Chatswood first (because that's where I live), but was only told that they could not even make it ready in the next 2 days. Chatswood staff also told me that it was the same service timeframe for all other branches, which was very upsetting. However, when I called Northmead (where I work), Candies (sorry if I spell the name wrong) was very friendly and accommodating. She assured me that since I've called to let them know, she could mark my job as Urgent and get it ready for me in 2 hours if not less!!! She was very understanding, professional, and prompt - my poster was ready in 1 hour for pickup. The quality was also good as she suggested paying just for the standard choice works. Thank you Northmead Officeworks! You saved my day :)

Went there this afternoon to get a photo printed and framed of my late dad. The staff were friendly and Ashleigh at the printing area provided excellent service. The quality of the photo turned out amazing. Have a great Easter everyone.

Really hard working staff at the copy center in NORTHMEAD.. Olivia helped my daughter with an art project and was very patient while there were (several) changes to her document she had to test print until the colours came out right. Really helpful friendly and relaxed. Very refreshing from going to the castle hill store where copy staff are usually unapproachable and grumpy. Please note that olivia was not only lovely to speak with, she was muti tasking and running around doing many other jobs at the same time. The only issue I had was with ****HEAD OFFICE:- why would ya have only ONE register for a large copy center only to have staff waiting to get a turn at ringing up items for all the people waiting in line?! Here you have staff really trying to be time efficient, only to get held up with only one register. The ladies there on Wednesday 16 Aug night TRUELY deserve a raise and recognition!! ( and another register)!

I would recommend this place. The staff are professional and courteous. Nothing was a problem and they were happy to help. That statement includes any of the staff that helped me. The staff explained what they required and were very attentive. I will definitely be travelling the distance to Northmead Officeworks each time I need anything from an Officeworks , even though Wentworthville is just around the corner from me! Northmead is 100% better than the Wentworthville office.

Staff at the print section were very kind, patient and helpful! Thank you.

Excellent Staff.
We went there to take photo for Malaysian Visa. The staff member was very helpful and flexible. He informed that Visa photos taken here are as per the country specifications and they are "guaranteed" to be accepted.
Kudos to the team. Thank You All !!!
As others have mentioned, they have ample parking space :-)

Absolutely amazing staff! They go above and beyond to help you find what you are looking for. It feels great to be assisted with the enquiries that one has for any item. The staff will try their best to find out the answer to your questions quite satisfactorily.
If they don’t have something in stock, they’ll find out all the other Officeworks stores that have.
A truly wholesome customer experience.

Saw a lot of negative reviews here
I’m not really sure why .

I’m 2 mins walk from this store
And buy a lot of office and stationary

Lovely staff
Always there to help
Never have to wait more then a few minutes for checkout
Easy in and out as it’s located in the corner

dinuk was really helpful and sweet 10/10 service give man’s a raise 💕

My last name is Ashton a girl called poppy was lovely patient understanding kind. She gets only 5 star as she listened to me and is the best staff there and deserves a pay rise x

I would like to compliment Glenn for his outstanding service at the print counter today. Whilst the store had equipment faults he went out of his way to find a work around solution. Thanks lots.

Thank you Jack for an outstanding service with MacBook pro laptops, really appreciate all the detailed information you provided me. The care and effort you put into explaining the differences and similarities between all the models.
S.K