Sunbury Physiotherapy

Been going to Sunbury Physio Therapy on and off for a few years now recently been back more regularly seeing their pelvic floor physio Julie for the last 4-5months now. She has been super lovely and really calm approach with her work ethic.

Also, the reception staff are always super welcoming and lovely.

Would highly recommend if you like a calm, professional and welcoming environment.

Excellent service. Very friendly staff. Great expertise

All the staff are very caring and helpful, Erica is brilliant. All the ladies at the front desk are always very helpful and go beyond there jobs to help if they can.

Their shoulder guy Jason is awesome. Not an awkward moment the whole visit. And as much as there was obviously pain inflicted, he made it a really enjoyable experience, constant banter and laughing, it was great. Also the front desk girls did a follow up the next day to see how I was going, which is really considerate in my opinion. Overall great experience and can't wait to go back. :)

I have been coming to Sunbury Physio for over 12 months. I cannot recommend them more. From the caring reception team to all of the physios I feel like I have my life back again!

Started running two years ago and since have had little niggles and injuries along the way therefore have visited Sunbury Physio many times. Each time they knew where my problem lay and along with treatment and exercises I was always back running stronger. This year completed my first marathon and Justine was a huge part of my preparation. Together with treatment, advice and exercises I was able to complete all of my training and the marathon as a very strong runner. I came out the other end injury free and with a much stronger body than before I started. Thankyou so much Justine.

I had a bunion removed from my foot in December 2018 and Deb has helped so much with my recovery. Deb is so caring and enthusiastic, she had me up and running again in no time. All the best with your career Deb.

After being told I would have an artificial knee by the time I was 40 due to a full reco at 17 and 10 followup surgeries, I am now 48 and still going strong - all thanks to a good surgeon, Sunbury Physiotherapy Clinic and Justine Barrow in particular! Justine has helped me through a few different injuries over the last 8 or so years. Most recent being Jan 2013 when I wrecked the other knee waterskiing resulting in and ACL replacement (hamstring graft), and other significant clean-up work. Average of 12 month recovery, even for professional athletes such as AFL players. I am on track for return to fully active (waterskiing, trail biking, ice skating with sons who play hockey, etc) by end Jan - 2 mths ahead of schedule!! Can not thank Sunbury Pysio and Justine enough. They know what they are doing, staff are friendly, and I still lead a mostly pain free active lifestyle, which is the outcome we all want, right!!!

Great clinic. Kira on reception is so friendly & helpful and does a great job!

Thank you Kylie for your feedback. We are full of admiration for your achievements and dedication to your running. Keep it going!

Saw Marc. Fixed me up straight away 👌🏻

They can't manage reminder calls for appointments and just switch you over to telehealth when it suits them. Call to leave feedback and you are dismissed and threatened with collections. I would advise looking elsewhere for physiotherapy if you want a person centred service. The physio itself was of an acceptable standard but the business practices are substandard compared to other service providers.

I was recommended to come here from my neighbour who visited 2 years ago. I was met by a pleasent receptionist but then had a bad experience with the physiotherapist called Justine who was quite rough and very arrogant. I felt that she was not qualified and had no "bedside manner" I am extreamly dissapointed and would not recommend this clinic to anyone as they didnt care when I made a complaint!

My son made an appointment by calling them, received a reminder text the day before. Turned up on the day only for my son to be told there was no appointment for him. I went in and asked for an explanation as to why there was no appointment, when he had spoken to someone to book it and received a text reminder. I was told by the receptionist that she could see that a reminder text had been sent but basically said there was nothing they could do and there no one to see my son. At no stage was there any offer to help to see what they could do to help. They couldn't even explain how an appointment could be moved 10 days back, especially when a person made the booking. My advice is to avoid at all costs. Even when the practice manager called me, all they kept saying was they pride themselves on customer service. Never was the question asked "how can we fix this." Glad we found someone that has helped!