Lorna Jane

24/9 Claudia was extremely patient and helpful. I've never tried clothes from Lorna Jane, a friend gave me a $100 gift card 18months ago, that I haven't used (I know). It has 3 years expiry, and last Saturday I decided to use it as the store ahs a 25% promo. Claudia was very helpful, unlike other sales staff who can be impatient or intimidating, she was very easy going in assisting me, who obviously don't know what I am looking for! Juggling other customers and highschool girls trying clothes here and there. However, my gift card was declined saying it was invalid. She offered, voluntarily - to contact the retail support for me, and reserve my purchases until I am ready. She contacted me early on Monday that my gift card should be okay now and my items are still waiting for me in the store. She said she will be not be in the store this week, but made a note to the girls on the shift when I pick it up. I appreciate it Claudia. Thank you. Xx Abby

The girls at the store are and friendly, and they sorted my order exchange fairly quickly. The materials of the leggings are quite good too, last a long time.

Had a lovely shopping experience at Chatswood store. Awesome customer service by Christina North ( Chrissy). Bought gym wear for the first time and Chrissy was very patient, listened to my needs, communicated well and did not get annoyed with my repeated questions. Chrissy was very knowledgeable for all the products and gave me good advice. I enjoy wearing my gym wear and will recommend it to my friends too. Thanks Chrissy for awesome shopping experience and thanks Lorna Jane for making very comfortable gym wear.

It was my first time shopping for activewear which would be suitable for both the gym and kayaking and the staff member (whose name I’ve forgotten to ask) was an absolute gem who provided extremely helpful recommendations on the activewear material which would be suitable for the sports I engage in.

Very friendly staff, went out of their way to be helpful. Great products too with fabulous quality and fit. Will definitely be back!

Had great gear. The new range is very stylish.

Staff are cool, knowledgeable. THANK YOU REBECCA AND BELINDA for helping me today. (I highly recommend chatswood store)

The clothes are so comfortable and look great. The staff was very helpful too.

Very good service. Love the products, especially when they are on sale.

Belinda was so helpful with everything and I would highly recommend this store to anyone.

Nice sports clothes. No girl shall miss the design

Good amd nice collection

I love it

clean

I love it

Like the casual clothes

I called Chatswood store asking for a specific item and they said no and that the George Street store might have it. I asked for the George Street store number and the lady said “just look it up on the website”. I shop regularly at Lorna Jane and I don’t pay $100 for a sportsbra for this substandard service.