ECCO Canberra Centre Civic

I have very oddly shaped feet and ecco shoes is the only brand where I have found pairs of everyday shoes that dont give me terrible blisters on my ankles. My customer experience at the store has always been great, very friendly and well informed staff members who are understanding even when my specific needs require me to try several pairs of shoes.

Husband bought a pair and we were served by a Trainee Shuo; he was pleasant, helpful and such a pleasure watch him serve. So young, yet so mature and keenly talking about the shoes, the products... Well done

Love the comfort of Ecco shoes!

Caterina, Katelyn and the team at the Canberra Centre store are fantastic and always make me feel welcome in their store, even if I don't always buy something.

The team is always great and have some great knowledge of the product (which you don't find often nowadays!) Or if they're not sure they try their best to find out for you.

I usually shop at the Woden store (as this is the store closest to where I work), and I will say, that this store, like Woden, has fantasticand exceptional service!
This time I was served by Michael (probably a week ago), and his service was absolutely fantastic! Michael was absolutely patient with me whilst I tried on many shoes, and guided me through to the correct choice as to what I needed to meet my needs!
The management team is doing a fantastic job with all the staff in both of these stores. Keep up the great work!

We were in the shop looking for a pair of black shoes of particular style. Liz helped us in our search and we want to applaud her for her strong sense of service and helpfulness. Liz worked very hard to meet our needs with the outcome being that we are going to another Ecco outlet to try a shoe since Liz's store didn't have our needed size. She even arranged the shoe to be held for us in the other store.
Well done, Liz and thankyou for our pleasant and rewarding experience!

Fantastic over the phone help from Joseph - he could not have been more helpful in finding a particular backpack and then posting it to my home address. So impressed - thank you Joseph - will be back in-store next time I visit Canberra. Julie.

Good service, sales people were polite and not pushy at all. I get two pairs of ecco shoes each year, very happy with all purchases.

Great product and excellent service. Helpful, knew their products well, great to deal with. Thank you.

My favourite shoe store for comfortably engineered and ecco friendly shoes , excellent quality and very informative and friendly staff.

I was looked after by Caterina so amazingly her product knowledge and customer service were outstanding

To the very personable and helpful sales assistant. Thank you!

Very friendly and customer focussed staff!

Excellent service... great products.

Quality shoes. The selection may be different to other Ecco stores.
Friendly service.

Very good service by Piritha at Canberra centre. The recommended shoes well suited for my need