Prouds the Jewellers

Yeah look I’ve bought from here many times, the watch selection is amazing especially the Seikos and the store just feels fresh. Love the current team. Always a pleasure to stop by.

Amazing service! Manager is so kind and helps out with inquiries, If you’re looking for any sort of jewellery come past Prouds :)

Amazing customer service, friendly team, very helpful, highly recommend

Love my citizen watch and services

Came in to get some earrings repaired. Staff were genuine, friendly and knowledgeable about product and sales. Very happy with my experience.

The store has friendly and polite staff though the entrance can be more prominent.

Staff were exceptional. Very knowledgeable about all products in store.

Great experience friendly service and very helpful

I adore Prouds. Even those on a budget can afford diamond and pearls at Prouds. However, you get what you pay for. I purchased a pair of pearl studs and the first time a wore them, one of the pearls feel off. The upside is they said they will replace them.
I don't recommend buying anything from there that is platted. They're platted really thin and you only need to wear it twice before it starts to wear off. You get better quality played earrings from the local hairdresser, chemist, tattoo parlour or anywhere they did piercing.

Excellent service and extremely helpful staff! Good prices and product range!

Lovely, helpful staff. Was looking for a nice gift, they have a decent range 😊

Fantastic customer service, so helpful

I went to Prouds Canberra City a couple of days ago to buy/order a Casio MDV106 watch. I was told by one of the specialist watch shops in the city that Prouds is really the only place in Canberra to sell Casio. The sales assistant directed me to the Casio cabinet and I could see immediately that the watch wasn't displayed - it was blue whilst the cabinet contained mostly black watches. Whilst the assistant found the watch in a catalogue, she said she couldn't order it in. I gathered from her demeanor that she really couldn't be bothered. I left the shop disappointed. I found the watch online through a different supplier and ordered it the same day. So much for shopping locally.

RUDE FEMALE STAFF MEMBER, I would not recommend this store at all !!! service was atrocious! I was looking at a white gold chain . I asked the young casual staff member if she could ring the Tuggeranong store to see if they had the same chain so I could pick it up as it was closer to home . The staff member said we don’t do that and I had to call myself. She said we are too busy to call .Every other retailer I have been into will ring around and help . Her customer service was atrocious and was very rude and would not recommend this store . Even though this store made their Christmas target for the month of December on the Black Friday sales of $175k.