ZIMMERMANN Sydney CBD

I just wanted to make a special acknowledgment to the beautiful Claudia. She has been one of the loveliest ladies I have ever come across while shopping in the city. So unbelievably inviting and very easy to talk to. She made my experience a million times more enjoyable and I cannot wait to wear my new dress thanks to her.

I had a fantastic experience at the Zimmermann CBD store. The staff was exceptionally helpful (Lena and the other ladies) and welcoming when I went in to exchange a dress I had ordered online. The personalized attention, including steaming my dress and constant inquiries about my needs, made my visit truly enjoyable. Overall, a great shopping experience.

Wonderful shopping experience I have had in Australia. Danielle has helped me finding beautiful tops and her colleague has also assisted me with the receipt issue. I would definitely come back again.

New collection looks fantastic. Thank you Leo for a great shopping experience and helping me pick a few dresses for my wife. Quite enjoyed it!

Daniel helped me with my shopping. He was so welcoming and gave me the best experience throughout. He made me feel so special and nothing was too much to ask from the moment I stepped foot in the store. If you’re looking to shop here ask for Daniel. Thank you ❤

Decided to visit the boutique at Pitt Street Mall despite the given-pessimistic reviews because I wanted to try and experience the customer service for myself. Hence, the sincere review that follows;
I was warmly greeted by Howard - Manager. He was so so hospitable and helpful. A cheerful individual actually. The size I wanted was not available in store for one design I has chosen so Howard quickly arranged for a pick-up from a nearby boutique to be sent over. Danielle, the VIP Manager was a true gem. She was respectful, full of smiles and sincerity. She even offered suggestions and styling tips. She was really good at building the rapport. Thereafter, I met Debbie- Assistant Manager who greeted me with a sweet smile.
Definite assets to the company and certainly customer-centric! What an effective team.

I walked in feeling unsure and definitely 'alert' due to the several negative reviews I had read about. I went in mentally prepared for the worst but wanted to experience it myself firsthand. But, all in all, I had a very very positive and mega enjoyable shopping experience here.

I had a wonderful experience at Zimmerman CBD. The beautiful Claudia was super attentive and friendly and I love the new collection.

Just want to say thank you to Claudia's amazing service.I was wearing very casually with my baby and browsing at Westfield.There has no staff greet me or even look at me.
Until I walked into Zimmermann,Claudia warm welcomed me and introduced me some dress to try on. Then I bought my very first zimmermanm dress.I love it and hopefully to visit the store again.

To Abby and the whole team at Zimmerman Pitt Street, just thank you. Thank you for providing an amazing wholesome experience to my mother and I. We’re not ones to shop at luxury stores often but you all have made us want to come in more often for the experience! I honestly am quite surprised at all the negative feedback (perhaps they’re expecting Nicky & Simone to serve them personally or something) because it was nothing short of a personable and genuine customer service! Continue being a light to the clients who walk through your store doors. You all are in the right place.

Absolutely love Zimmerman clothing especially the dresses. Very feminine, stylish and excellent quality

Hello Ladies. I cannot praise the ladies at the Westfield branch enough. I was not a shopper at the store but they went out of their way to help me locate my husband who had lost his way In the huge Westfield complex in Sydney and our scheduled meeting places. They were absolutely amazing as were the security staff at the Mall. We are home now on the Kapiti Coast of New Zealand and I can assure you I will be back in to say hello when we next visit our son and daughter in law who live in Sydney and I reckon I will need a fabulous outfit by then as well..

Not usually the type to write reviews but I was so amazed with the service here! While looking for a dress, I got very genuine advice and all the sale associates were very attentive. They matched me with the perfect dress & it’s an experience I’ll definitely remember!

Yvonne served us today. Couldn't have been more helpful. While the store didn't have our size Yvonne checked availability and offered to get dress delivered to us. Have bought online but it was Yvonne's advice that resulted on the.sale. thanks so.much!

Great service at the store, thanks to the girls there, they were helpful and quick. The store its at WestfieldCBD level 4 not on Pitt street as shown on the map. Hopefully this will be foxed soon.

Needed to get a gift for my girlfriend. I found the girls here are very willing to assist, and even wrapped the gift for me. Extremely happy with the service

Best dresses in the world. Gorgeous helpful ladies to help you find the best pieces.

Zimmermann here, the variety and sizes should be the most comprehensive in Sydney.

Thank you Sam,for your excellent service(above and beyond)and friendly staff
Much appreciated!!!!👍

Beautiful collections with very helpful staff

Very happy with the service. Excellent staff.