Forty Winks Brighton

Geoff was amazing! Very helpful, Friendly and informative.

Excellent customer service experience highly recommend visiting this store and dealing with Geoff

Purchased a queen mattress from Forty Winks Brighton today. The lady was brilliant. I had an idea of what I wanted & she made some suggestions to help me decide. There was no pressure to purchase or try more expensive mattresses. The purchase was quick & easy & then she said it could be delivered today. Amazing service! The 2 men who delivered the mattress were also great. Fantastic experience from beginning to end.

Such a great shopping experience at Forty Winks Brighton. Great staff helped me find just what I wanted and there was a great sale on.

Loved the care and personal service, Thanks to Simon and David - much appreciated !

Bought a king size mattress through Forty Winks Brighton end 2021.
Initial mattress did not suit and was exchanged by the store.
Excellent service from the Manger, Simon. Really understood his customer needs and resolved my situation.

Thank you so much Jill and Simon ...I have a customer service back ground myself and the service we received today was excellent, the time and attention you took was much appreciated. No hard sell...just honest and helpful. It was a delight doing business with you and I highly recommend your Forty Winks store. No need to shop around.
Cheers
Joy, Susan and the boss Barbara

My wife and I travelled from the Northern Suburbs of Mickleham to the Forty Winks store in Brighton, as they were the only store in Melbourne that had the beautiful four poster bed on display. I can't speak highly enough of Jill and Mindy, who were helpful, patient, and an absolute delight. If you are thinking of buying a new bed or mattress, drive directly to the Brighton store and visit Jill and Mindy for their honest advice, warmth, and incredible friendly personalities.
Thanks for a great afternoon ladies,
Carlos & Tass

Jill was fantastic helping me choose my mattress. Really enjoyed the whole experience and would highly recommend 40 Winks Brighton, Jill and Simon, to everyone! Great service.

Great experience. Simon was very helpful, and patiently ran through all of the options available with us on two occasions, taking into account our budget and objectives. We found a wonderful bed at a competitive price, and delivery was on-time and professional.

Cannot fault them for Customer Service. Some other organisations should take a leaf out of their book when it comes to dealing with potential customers. We spent a very long time in store, having made no indication that we were going to purchase anything, which did not deter Jill, and later Simon, from providing top-class, patient and extremely helpful service in assisting us in choosing the right bed.

The guys here went absolutely above and beyond for us and we are so grateful. The whole experience of purchasing a bed and then having it delivered was super easy, even through some delays due to COVID shutdowns they persisted to get our bed to us as soon as possible.

Excellent post purchase customer service. Forty Winks Brighton represented us fantastically with an extremely stubborn manufacturer, who initially refused to repair or replace a faulty mattress. After a direct intervention by the Forty Winks Brighton owners, our mattress was fully refurbished to spec.

The staff here were very helpful and accommodating the day we went into lockdown they went above and beyond and helped me get the bed head into my car and secure it. Very greatful. We will return again

Simon is really great person and he is very understanding. Good knowledge and really professional.

Good, patient salesman, which is what you want with this sort of investment. Look out for sales!!

Very helpful staff and good sale prices.

Really good customer service and cheap bedding.

Excellent range of beds and very helpful staff.

Great service... good pricing..

Great service and discounted price