Energy Base

Meeting consultant Peter from Energy Base Mackay in 2023 was a pivotal moment in my solar journey, and his exceptional service left a lasting impression on me. At that time, I was considering replacing my old 3.3 kWh system and had heard rave reviews about Energy Base being one of the best companies in the area. Seeking advice and quotes, I was fortunate enough to have Peter visit our house.
What struck me immediately was Peter's genuine dedication to understanding our needs. He did not just rely on online tools or GPS imagery; instead, he took the time to physically assess our roof and evaluate our current system's performance based on recent power bills. His honesty and transparency were evident when he advised against replacing the existing system, explaining that it was still producing more than enough energy. Instead, he recommended addressing some rust spots on the roof to prevent potential future issues.
It was Peter's ethical behaviour and genuine concern for our best interests that ultimately led me back to Energy Base for another quote in April 2024.
Energy Base Mackay exceeded my expectations with their exceptional service and expertise in installing my 5kWh solar system. From start to finish, every member of their team impressed me with their professionalism and dedication to ensuring a smooth and efficient process.
In addition to Peter, Jess from administration and accounting stood out for her super-friendly demeanour and unwavering helpfulness. She made the administrative aspects of the project a breeze, providing prompt assistance and ensuring that everything was in order. Jess's professionalism and efficiency greatly contributed to the overall positive experience with Energy Base Mackay.
When it came to the installation process, Alec - the electrician and Brendan - owner, electrician and installer, were simply outstanding. Their professionalism, efficiency, and thoroughness were evident from the moment they arrived. They worked diligently to install the solar system with precision and care, ensuring that everything was functioning perfectly before completing the job. I was thoroughly impressed by their attention to detail and commitment to delivering exceptional results.
I have no doubt that Brendan’s, Peter’s, Alec’s and Jess' professionalism and integrity are reflective of Energy Base Mackay's overall commitment to excellence. If you're looking for a solar company that truly puts its customers first, I wholeheartedly recommend reaching out to Energy Base.

Brendan and his team have been a pleasure to work with from the sale right through to the finish and ongoing. The team are very clean and tidy and the workmanship is of a high standard. After installation they have always answered my inquiries quickly and efficiently.

Brilliant service. There was a bit of a delay due to a staff injury but this was handled really well. If you live in the area, you know how tough getting replacment staff can be! Bob and Jess are awesome to deal with. I have a bit of an "interesting" roof design but Energy Base accommodated this well and I really couldn't be happier with the results. Their honesty rather than hard sell is worth its weight in gold.

I got reference from one of my office colleagues to go with Solar Base and when I spoke to Peter in October 2023, he was unsure of installation this year (2023). But, the way the team executed the solar installation at the end of November 2023 is amazing... Thank you so much guys .. Brendan, Peter and especially Jess who is so positive and welcoming during conversations... So much satisfied with Solar Base.

Great job Energy Base. Thank you. Fantastic service, awesome advice and quality workmanship. It was a pleasure to engage a local company for our solar needs - could not be happier.

Andrew has helped me greatly with setting up my system and sharing his knowledge and experience.
If you want honest friendly advice on how to set up a solar system to your needs and competitive pricing. I highly recommend pay them a visit

Bob was great, very helpful, professional and efficient. Jessica in admin was also was very helpful on the phone and was able to answer my questions. The guys that came in and installed everything, were very professional and approachable, they also clean up after themselves. Couldn't be any more impressed.

On time and very speedy install.
Great work for a local company.
Not the first time I've used them.
Happily use them again.

Everything was explained and set out very clearly. Professional install done in a timely manner. Great work from the team at energy base.

Great company to deal with, extremely professional with old fashion service. The advise and product recommendations has been ideal to our needs. From the initial quote with Bob to installation with Brendan our experience was 1st class all the way. I would happily recommend this company.

Fantastic service! Great communication and workmanship, with a friendly team.

Really good service, they take the time to research the best position for your panels to get the best results. And they only use quality products.

Excellent knowledge and service by the team in Mackay. Explained the process extremely well, made choosing a system a breeze.
Highly recommend if you are looking for solar!

Brendan was brilliant and spent a lot of time making sure everything was right before quoting. Great job done right

Brendan and the staff were fantastic. They did the installation on time and were very helpful explaining what was happening as it went along. They also supplied a system that was tailored to our needs. We are very happy to recommend Energy Base.

Staff are so lovely to deal with! Great communication, always on the ball!
Great customer service!

Great service, very helpful and knowledgeable, made the experience very easy to know what we needed to do.

We have multiple jobs with Energy Base and have found them to be easy and adaptable to deal with. They have programmed the work to fit with our schedules and have also completed the works professionally. Energy Base have been very adaptable and it has been very much appreciated.

The work carried out was first class and was of a very high standard . The communication between myself and Brendan and his stall was brilliant. All requests I had were attended to without any question. Would recommend Energy Base for solar needs to anyone thinking of an installation .

Lovely experience with the guys from Energy Base. Would highly recommend them to anyone.