GameStop

The worker, Nathan, was super helpful! We bought a Switch Pro controller and ordered a game they didn't have around town to be shipped to us. My son had gift cards from Christmas to use and one wasn't working, he helped us figure out how to redeem it. We will definitely be back to this location!

Just needed to exchange my controller. I didn't have my receipt but shout out Rose for helping me out by looking up my receipt got me with the exchange. Much appreciated for real.

Maaaaaan, these guys really came through. My son bought his pre-owned NES Switch online (shout-out to my boy, saving his own money for dang near 2 years! Lil Hustla EARNED them Benji's!🔥) and had issues with one of the joycons. Just got the thing, waiting and saving for so long, woulda really sucked to have to wait to ship it back. Took it into the store, and the guys on staff were super helpful! They tried to get the thing to work, took the time to figure out the issue, determined it was defective and hooked us up with a direct exchange in rapid time. Super friendly and helpful, I've not had that good of service anywhere in the entire state of Kansas. Really great guys!

I like a kid in a candy store. I can be there for hours looking at everything while asking a ton of questions an the staff is some of the world's best people. Trading games, you will get double the points for it an they have free give aways everyday. Used gaming is the way to go an if you needed a warranty no problem. Returns no problem. Walking in an seeing the staff smiling at you no problem. If it wasn't a store I would move in an rent a back room:) pro members membership is they way of the future an you can build your points up.

I'm not much of a gamer -- that's hub and boy's arena, but I went in to trade a ps2 and get a game, and not only did Stefan make it a totally painless experience, but overall it was fun. He was really helpful, and both he and the other guy who's name I didn't catch were extremely tolerant of my poorly behaved 6 yr old. Great customer service!

I wish that I could give this particular GameStop 10 stars! I was beyond thrilled with the customer service I received today. Both people working this afternoon/evening helped me with mic issues that I was having with the preowned controllers. I will continue to go to this location time and time again! Thank you so much for everything y’all did today, it made my day. I appreciate it.

My daughter likes to buy those scary dolls that come out of a box. My son likes to check out the games. I tried to pick some good games out that I would love to have played with them, but apparently I've got bad taste. Except for the Lego Xbox games that we always enjoy. Used games, zero scratches, and affordable for the poor people such as myself :)

My favorite game stop in Wichita! They always have some good deals going on and will go the extra mile to make sure you get the best deals for what you are purchasing. The staff always makes us feel welcome, and we are definitely regulars now.

Friendliest and most helpful staff I have ever seen in any store across the US. Huge selection of games and game consoles. If a facility doesn't have what you want, they will call and find a facility that does. While people feel their trade in values are low, they have trade in specials that will double or triple the earned cash or store credit, so be on the lookout for that.

I have been going to this Gamestop since I was a young lad. A great store, and I've always had a great experience here with helpful service.

This is a great Gamestop location. The manager, Isaac, is extremely nice and knowledgeable about games and enjoys talking games with you. He will actually listen to you and recommend games, based on what you like. I actually drive out of my way to come in here to get my games because of him and the great people there.

Had a pleasant exchange process twice within a month! Today Nate ensured my Christmas business due to his exceptional product knowledge and customer service!!

I have had rather mediocre experiences here in the past and have usually only given them a three star rating. On this day however, I was helped by a gentleman named Nate at the location on 29th and Rock. He was very helpful and helped me locate the charging cord and rechargable battery packs I was looking for that goes to a controller for my husband's Xbox one x. I am not a gamer of any sorts and do not know anything about any of this stuff and had been on a hunt for these battery packs for a few days and had tried online and Walmart already with no luck. I bought these and took them home and since they were after market my husband was trying to put them in and said they were the wrong ones and they wouldn't fit either. I took them back to Nate along with a spare controller and an old battery and he stopped what he was doing and took the time to show me how the battery packs go in the controller and that they do actually do fit but there is a slight trick to them. Nate is now my new go to guy when I need answers to gaming stuff because he doesn't make me feel stupid for not knowing about it. Thank you Nate!!!!!

My favorite thing about any business is when they straight up tell you if you're getting a good deal or NOT. One unnamed employed did just that and I will most certainly be back just because I don't feel like they are just trying to get the sale at any cost.

Always great, kind, and understanding customer service. I always love walking into the store because I know any and all of the employees are willing to help me right away.

Best Experience! Walked In Asking For Overwatch Gear, Got My Information Plus A Great 30 min Conversation About The Game!
No Complaints..

The employees at this location are fantastic. Ive had great conversations with them, and thwyve helped me find new games to play when Im bored with the ones I have now.

This store is by far the most helpful, pleasant gamestop I've ever been too. My store closed at Kellogg and Greenwich and after calling another store he wasnt sure how to handle a warranty so i called this store and I'm glad I found this gamestop. There's one closer to my house but I'll drive the extra block or two. Thank you!

Very helpful in trying to help find the product I was looking for.

Excellent store, great customer service and nice selection. I love how informed the workers are with various games. GameStop knows how to hire knowledgeable workers!