AT&T Store

Cameron was extremely helpful and wonderful to work with. Was able to upgrade into 3 new phones and a watch line quickly and he made sure everything was up and running properly! Great customer service . Overall wonderful experience . Will continue to be a loyal customer. Very pleased with the service we got.

Scott at VRC ATT phone store assisted me in a phone purchase. He was very knowldgeable, courteous, and helpful. Also he offered some tips on how to learn more about my phone. Excellent experience!!

Maria was extremely competent, helpful, polite and professional. I asked her every question possible; she explained everything!
She willingly set it up for me. I really enjoyed my experience and walked away with a beautiful iPhone 15 Pro Max. Thank you Maria!

Angel was very good at understanding what I wanted and set right to it, especially since I am an iPhone idiot. He was very helpful, intelligent, and easy to work with. I have been there many times in the past and walked away dissatisfied, but not this time. I purchased a new iPhone 15 with lots of storage and several accessories. But most important was over the next several months and years, I will be paying less than I have over the last few years . BTW, Angel has a great sense of humor.

Scott, Maria, and Mark at the Valley River location are friendly and helpful. Scott listened to my needs and found solutions, not just a sale. Maria processed my trade in quickly and made sure I had the information needed to watch for future billings. The manager, Mark, changed my attitude about this location. Excellent store- we will make this our "home store".

My boyfriend is an excellent ATT customer for many years. He just purchased new Apple Watch and iPhone 15. Evan at the Valley River Store in Eugene Oregon helped him set up his new apple phone and watch. He’s very professional helpful and knowledgeable. We really appreciate his help. Evan is a great asset to ATT. Thank you Evan for your great assistance.

Shout out to Mark A. who was able to get my phone operational. The phone wouldn't communicate with the network after upgrading my plan. He was able to get it back on the network. Thank you!

Mark Salvi the manager was so helpful with adding my husband onto my phone account. He was concise, knowledgable, friendly, personable, and had excellent customer service skills. I’ve had less than great customer service with other phone store associates in the past, but he was so helpful with assisting us with our needs that we both left with new phones, accessories, and in a good mood! He made what could have been a hard thing super easy and almost fun! Thanks Mark, we’ll definitely recommend you in the future to friends and family!

Anytime I have issues, I walk in, get greeted and helped immediately. I always choose this location for service and shopping. The customer service is top notch here!

Our local AT&T rep Mark was extremely helpful! He went above and beyond to help us get the most we could for our trades and make sure our bill was as told by 3rd party retailer. I have never been happier dealing with a cell phone company. We will definitely be back. Thank you Mark manager and Mark representative for everything. Valley River AT&T!!!

Evan who helped us provided us with the best phone buying experience yet. Very helpful, polite, efficient, knowledgeable and not pushy at all. Deserves recognition!

I had a great experience at this store! My phone recently got stolen in Mexico and the person who stole it was on it changing all my passwords. But the amazing manger Caleb very quickly helped me get all of my passwords back, pictures, and everything that was on my phone. This is a great store if you have any phone troubles I definitely recommend this AT&T store.

Mark Salvi has been fantastic helping us navigate ATT and setting up our new phones. He also helped with our military discount and setting up my Apple Watch. Thank you. Great customer service.

I went into the store to get a new iPhone, and Raymond help me he he was very helpful and explained everything to a T we talked for about 45 minutes and he even showed me pictures of his dog and I showed him a video of my dog. It was an overall great experience with how helpful he was.

Caleb was extremely helpful with my cell service issues and my questions about my bill. There was another employee whose name I can't remember who was also very helpful. Matt? Mark? Both were courteous and prompt and explained things in an understandable way. Would definitely ask for Caleb's help again if I need it.

I had the pleasure of meeting with Mark Anthony . Very patient explained in detail on all questions. Was not pushy, very knowledgeable! He was awesome.

My mother went to get a new phone they made her fill comfortable and relaxed .
She's 78 years old and had same flip phone for over 3 decades.
She's always ben timmid ( until now ) & unsure of new stuff.
With the employee ( 😇 angel) being kind & making her comfortable.
She walked out with new plan, and filling that she was listened 2,and understood.

Cameron at the Valley River Center was the pinnacle of astounding customer service, he flew in on at&t angel wings and provided me the warmest most helpful service with my phone problems and went above and beyond to help me, a technically inept, whom was lost in a sea of tech. he set up my phone and gave me the confidence to use it to its potential. A modern warrior against poor service, Truly a shining star! Thank you to Cameron, you have saved the day for me and so many others I am sure!

Maria was AMAZING! she helped us with our VERY old account, my husbands old phone, and new phones for us all! Plus she put up with our antics and shenanigans in the store. She was extremely professional yet fun to work with. And Cam was kind to us as well, as we had to pass time to set up 4 new phones. They made our unexpected trip to their store, enjoyable! I highly recommend this store and Maria!

Mark helped us upgrade our plan in a timely manner. He was professional courteous and had our best interest in mind while peppering in his own ideas to better help us understand what he was walking us through. Highly recommend!