Walgreens

Cassandra and her team at the Brockport Walgreens Pharmacy were awesome to work with. They went out of their way to take care of me and made sure I was well enough to return to work. I will be using this pharmacy from now on due to the great customer service that I received.

I went in for a simple toilet plunger but after talking to the knowledgeable staff, they helped me realize a Walgreens brand laxative is all I really needed. Great visit!

I've been with this store all my life and have never had an issue. The staff is friendly, helpful, knowledgeable and professional. Thank you Walgreens!

This Store Is Totally Awesome The Pharmacist Cassandra And The Pharmacy Tech Nathan Is So Awesome Especially Mark The Store Manager So I Think I Will Be Back There Pretty Soon

Amazing staff, super friendly and helpful. :)

Clean and easy to navigate

They are friendly.

Very pleasant

Hosea wavery polite and friendly when i picked up a prescription at noontime. Call button is very hard to reach from car..

I went there to get drugs and figured I'd get something to wash it down with. Well, they didn't have Sprite Cranberry so I took a poopy in their bathroom and didn't flush it. That'll teach em'.

My issue is with the pharmacy staff mostly all of them are rude and act like they have no billing experience. Always asking for the numbers on the card. And then they don’t even know what they’re doing this has to be by far the worst Walgreens in the world I stopped using them and just take my business to Wegmans instead. Don’t waste your time BTW management sucks

Absolutely worst Walgreens pharmacy anywhere! Rude and incompetent possibly just lazy. Lady with pulled back hair and giant wart on her face is the worst. Horrible rude woman. Someone needs take her to the docks and let a rat chew that thing off her face. I'm finding another pharmacy after using Walgreens over 15 years cause of the rude staff. Also WHAT kind of pharmacy closes for LUNCH? PIS POOR SCHEDULING. Also if you show up close to lunch time your told to come back later!!!!

I don't have any problem with the storefront workers.

Store employees are very kind and sweet and very courteous they've always been nothing but nice and helpful to me.

The issue: the pharmacy department made a substitution on a prescription without asking the doctor or contacting me. This led to a dosing mistake that's going to lead to several weeks of discomfort. I don't believe it's standard policy to be able to change a prescription without asking permission from the doctor first, and if it was I'm assuming it would be normal to tell the patient when they came to pick it up.

Negative star if possible. Workers in pharmacy are incompetent. "Forget" to order meds and blame each other. Need number on insurance card when it's the same as it always has been and cannot pick up meds for sick infant. NEVER EVER AGAIN WILL I USE THIS PHARMACY.

Whoever works in the pharmacy at this Walgreens is obviously incompetent and wasn't trained how to do their job correctly. My poor boyfriend has to go through this every month with them and suffer without his medication because of different things their pharmacy workers tell us. Yesterday we spoke to someone who told us his prescription would be ready in an hour. We go there, sit in the drive-thru for 15 minutes (we were the only car there) for them to tell us we can't come and get them until tomorrow morning (never said anything about a specific time). We go there this morning, and now apparently there's a law that we can't get them until after 10:30. I'm just extremely frustrated with the horrible communication and work ethic from everyone I've met in their pharmacy. And none of them seem to care that they're creating this hassle for us. We will be switching pharmacies now.

Absolute disappointment. This pharmacy filled a completely different prescription from what my doctor ordered. I even obtained the doctors original script to confirm that Walgreens did indeed fill the wrong prescription. They never placed my booster information on the New York system. Had the audacity to lie about it. Called back after confirming it wasn't in. The lovely staff- Lex, Beth, and Cassandra decided to hang up on me after asking them to put the information in the system- which mind you IS THEIR JOB. I literally cannot fathom how this location functions. Terrible experience one after another. And the store manager did nothing. So much for excellent customer service. This Walgreens disappoints over and over again.