O'Reilly Auto Parts

Came here to get a battery replaced. I had one of the best customer experiences I have ever had. I usually go to AutoZone for my car issues, but came here this time. Adam went above and beyond to help not just myself out, but the customer in front of me. Without his help, it would have likely taken me double or triple the time to replace my battery, but he was patient, knowledgeable, and very helpful. I'll be coming here exclusively for my auto parts needs.

nice people the Nelson's on Allisnovel rd. very friendly.

Staff did a great job. Recommended a battery and installed it in 15 minutes.

I called looking for an Air Compressor and they told me they could have it the next day at 11am. I told them I might call back because I have a guy coming to fix it at 8am. He said I'll go pick it up and will have it at the store in a couple of hours. Amazing experience! Thank you so much!!!!!

I have been a certified auto tech for over 20 years, I have been in several shops and used countless different venders and distributors. Nothing can compare to the service like Orileys on Allisonville, I’ve known Jack (gm) and Darby for quite some time and nothing stands in their shadow when it comes to reliable service and great customer satisfaction. These guys really come through like no one else in their industry. Delivery times are outstanding and sometimes unbelievably fast, always honest Courteous and always respectful and responsive. Napa, advanced, Autozone, all needs a lesson from these guys and Jacks crew at Oriley auto parts, you guys get my business and will continue to for my reminder in the industry. I appreciate you guys!

Best service ever!!! Randy was super duper nice and talkative and helpful! He helped show me where the oil I needed was and looked up my car to make sure I got the right kind and right amount! He also helped me get the right steering fluid, too. They have a new computer system they’re learning, too. I also got signed up for a rewards card which is helpful! Thank you RED!

The ladies that work here are so helpful and kind!! I brought my little boy in (who is obsessed with cars at the moment) and they gave him a little car to bring home 😊. You would have thought he got a million dollars!! This location will always have business... I’m in customer service as well, and know it is the little things and the people that make a huge difference!! Thank you Holley!! You are awesome!!!

This place is awesome!!!! Went in to pick up two quarts of oil to hold me over a few days and the gentleman working, Tom, went out, checked my oil, helped me pick out a good oil option, and then actually put the oil in my car for me!!! Customer service like this is hard to find and much appreciated. They just gained a customer for life!

Exemplary customer service! I took my rotors to another O'Reilly location early on a Saturday morning, and someone must have overslept and didn't open the store on time. I called this O'Reilly location, and they said I could come right over to have my rotors resurfaced. Aaron, the store manager, took care of me and didn't even charge me for the rotor resurfacing because of the issue I had at the other store. He was kind and friendly, and my brakes now work perfectly. Thanks, Aaron!

My check engine light came on in my car. I went to O'Reilly's and was greeted with great customer service. They scanned my vehicle, explained exactly what the report diagnosed, and helped me find the right type of parts to fix it.

Just had Tony help me out with an issue with my Jeep. He was incredibly knowledgeable and friendly. Definitely coming back in the future specifically because of him.

Walked in was greeted. Asked if any help needed. Told ryan i need a good metal cleaner. I brought 1 of the three choices they had. Good place clean and people are great.

They were very helpful and friendly. Patiently installed my car battery in freezing weather. Some of the best customer service I have seen in my life!

Great guys, they took the time to test my battery, and help figure out what was wrong, even though they couldn't ultimately help me cause my car requires resetting the computer after changing the battery... customer service was great, will definitely be back for other needs!

Great store! They always have exactly what we need and they aren't shy about offering suggestions. I would give them more stars if I could.

Staff are so helpful! This shop is very well managed.

Good guys great service quite knowledgeable

This store team are great, always very helpful and patient to find you the right part, and they answer any questions you may have.

Staff helped install new wiper blades after I had some trouble doing so. Awesome service and great prices!

Great staff - took the time to help me with window wipers even the dealership couldn't assist.