Shaw's

This was my first visit to Shaw's. I easily found everything on my list. Wide selection at varying prices. The cashier went out of his way to make me feel welcome.

I’ve had a couple go’s with the order pickup and in store. Recently there are some issues with substitutions but everyone was very accommodating and friendly to resolve any issues. I will continue to choose this store over others for its pricing and easy service. Thank you to the team! I highly recommend this grocery store.

Not a regular Shaws customer (Market Basket girl here) but got charged 10x over today at the Daniel Webster location for the 2 items I bought, and only realized when I checked my bank statement later at home. No one answered when I called customer service (I'm assuming staffing issues) so had to make the drive back. I was ready for a hassle because the self checkout I had used wouldn't give me a receipt so I brought the bread and meat with me. Ronnie and Shayleen at customer service are the kind of employees Shaws should be paying triple the amount of whatever they are making. They both quickly confirmed the register hadn't cleared my transaction and the man after me got free food that I payed for. They gave me back my money in cash and could not have been more friendly and pleasant despite both of them being obviously under staffed and busy. Are you listening Shaws? Give Ronnie and Shayleen a raise for managing your store so wonderfully!

_Wendy_ who works at the customer service desk is AMAZING! She is THE single reason why I am giving 5 stars. Would have been at most 3 stars if not for her. If you want to experience what the real, old-fashioned customer service is (that doesn't really exist anymore except for such rare gems) -- she is the person, and a very nice person at that.

I tried buying Powerball tickets from the vending machine back when the jackpot was 2 billions. The machine was malfunctioning and ate a big dollar bill ($20). HR manager Cindy who was on the floor next to me and saw the whole thing happen, and even tried to punch the buttons herself, told me they have no control over the machine and she has no key to open it, that only the State controls it. She had overall "I don't care" attitude even though I am a loyal customer of 17 years.

Turns out that was a lie. Not only THEY are the ones who empty the machine, Cindy is one of the few people who actually has access to its key. She just didn't feel like doing it herself.

I had to make another trip the next day, waste my time and gas, but Wendy helped me out and was super nice and welcoming. She treats you like family and goes extra mile to resolve any issues - a real hard worker! She is the real deal! She is the reason why I will keep spending thousands of dollars at Shaws!

Wendy for the Win!

I found everything I was looking for inside. I have to say I got the pre-made meals for dinner and they were so good! I got broccoli and chicken alfredo with ziti. So good and very flavorful, not mushy and cooked perfectly. I wish I would have known because I would have grabbed more of them! I have gotten their sushi before too and it is fresh and delicious. They have cut fruit that is reasonably priced too. The flowers are like they are right from a florist. There are multiple arrangements that are also very reasonably priced.

You know, it's a big grocery store, and a little pricey. The important part is that the car broke down, and as soon as employees noted there was an issue they were trying to help. Service is their best product.

This place is clean and organized. Quick in and out service today. The downside is that there are items that are double the cost of Market Basket.

This Shaw's is much like most Shaw's locations. Very good selection of meats and veggies. Always fresh. Very clean. I have started going to this location quite regularly as other local supermarkets are busting at the seams with customers, so parking there is impossible. The location is a bit off the beaten path, but that's why I like it! Like all Shaw's stores, the prices are a bit steep, especially when compared to Market Basket stores in the area. But the quality is excellent.

Used to shop Shaws for many years, but they tended to be more expensive.
Hannaford locally just doesn't have anything, shelves are sparce, it's hit or miss, even simple things like carrots, bananas, or worse milk, goes missing
The past few visits to shaws was presently surprising, very clean, produce looked good and the things you expect to be there were. So she's signing up for rewards and guess we'll shop Shaws or Market Basket (tends to be very crowded).

Their grocery pick-up service is on point. Super convenient and way less expensive than Instacart. This location especially is one of the kindest, cleanest, and we'll organized Shaw's I've been to in a long time.

Their prices on meats and things for the kids are mad good!!! This week chicken quarters and drumsticks were 87cents a pound! That's crazy good especially with all that's been going on in the world you can stock up that deep freezer like I do!! Their App is great!! Lots of good stuff there and coupons galore and opportunities to get free stuff!! I cant complain and my savings work no matter what state I shop in as long as it's part of Starmarket so I save no matter where I'm at!!!

A very clean, well-stocked, and well-maintained store with a friendly staff. It's also an easy walk for anyone living in the Royal Crest Estates apartment complex right behind it.

Love the app. Savings are very easy. Love the rewards.

I get really bad anxiety going into super busy supermarkets but I absolutely love coming to Shaws. Although it's a tiny bit more expensive they have aging deals sometimes

This particular Shaws is very well maintained, and they take sanitizing very seriously. Usually the stock is better than Hannaford during this pandemic with things like rice and dried goods. They have sanitizer everywhere and a person dedicated to cleaning the self checkout. Really impressive.

Have been shopping at this store for over 10 years! Never disappointed products always fresh the store is clean and prices are decent. Employees are amazing

The prices here are so good definitely worth the drive from mass. I can up here cause vuse vape pods are like 40% cheaper. I didn't know the food was too. Good store good selection.

Great selection of products. Especially produce, that you can't find anywhere else.

Shaws has a lot of great items that no other store has, for $5. $6 ,$8. I like that, their fruit is fresh, great easy meals for one, heat n serve,

Great grocery store. Pricier than Market Basket and Trader Joe's, but very convenient. Great produce section. Fruits and vegetables are fresh.