The UPS Store

I have been coming to this place since it first opened. The owners and employees are always courteous and knowledgeable about the numerous problems I bring into the store needing help. Over the time that I have frequented the shop, they have not only become essential partners in assisting me, but warm and wonderful friends as well. I recommend anyone in the University City area, student or non-student, who needs the services of a UPS Store to come by and experience the kindness and professionalism of good people.

What an awesome UPS Store! I am so beyond pleased with my experience of the customer service at this location. The gentleman I worked with was very generous in his willingness to help me carry heavy items into the store, and was so patient with me when I couldn’t find the right shipping label in my email! Both of the staff members I meant were kind, welcoming, helpful, and supportive. They even gave me restaurant recommendations for some of their favorite Indian food in the Charlotte area! I’m so pleasantly impressed with my whole experience here, and when I need another item shipped, this location is for sure gonna be my go to. Thank you for the 5 star service, UPS!

The team at this UPS Store has an excellent quality of service and a high efficiency work ethic attitude, even during the shift closing’s they had helped me throughout if you’re in need of witnesses for your notary needs. Respectfully, each staff member was my favorite, there wasn’t one person that I didn’t enjoy interacting with. They go above and beyond by making it a point to establish a rapport with us customers. The atmosphere is warm and inviting as the staff members are friendly and attentive,All of my notary, mail forwarding. I enthusiastically recommend with my Highest Regards! ☺🫶🙌👍👏

Warm and welcoming store staff. Customer service goes above what the store itself is selling. If I don’t feel welcomed, I could care less for the product. The store held that customer service aspect to a high standard that makes me want to return every time even if I could get the service for free elsewhere. Great store! I appreciate that they are apart of the community !

We have been visited this location till the date.Great attitude, Excellent service. Very knowledgeable staff. printing, packaging and shipping and notary available all the time. Very nice, organized good looking store,
Best customer service, 100% highly recommend!!

This place is fantastic and a godsend! The experience has been first-class before I even signed up for services and continues to be!

The rates are fair and competitive. I have mailbox services here which is great for also receiving packages - a big asset for me who lives in an apartment complex. It can be a great asset if you have a business or just want privacy (e.g., selling on eBay). Most UPS I dealt with have been good with service, prices, and discounts and this place is no exception. Lines are always short and dropping off returns is simple and quick.

The folks who run the place here also treat me well, like first-class or family. They welcomed me to the area, warm, friendly and we got to chit chat...they were patient with me with pickup times and receiving a bunch of huge, heavy boxes at once. They even offered me a cold bottle of water and let me rest when it was a hot day and I had to make several trips in the heat to retrieve my large orders. So kind!

I give 5 stars for this place and my experience. You'll be in good hands!

I have another UPS store less than 3 minutes from my house but I make the 10 minute drive to go to this one. The staff is always super helpful and friendly. Them being open on Sundays for a bit is amazing and super helpful as well.

LOVE this location and the people! Very friendly, efficient and professional! I drive past the UPS store closer to my house to come here!!

Besides my UPS store back home from back in the day HANDS DOWN best customer service experience at a UPS EVER …. EVERY TIME. I ride extra miles just to come to this location. Please don’t change ❤

I truly like to thank the team at this location for their excellent customer service. I was greeted upon arrival with a smile 😃. I was asked how can I be helped? Again I want to thank the team for their awesome service!!!!

This store is so help full the employees are friendly and they help me to ship and pack my package. This will be my go to UPS store. This is my favorite store from now on. I wish I could give them more then 5 stars

There were two people working when I went in and they were both super helpful and knew what they were doing! It was a great experience!

I have to remark on Mr. Piyush Patel for how kind, patient, efficient, and welcoming he is, always. He is always extremely helpful and patient, no matter how chaotic or overwhelming the line can be. I had the pleasure of talking with him today and truly appreciated the interaction and warmth he exemplified. This is what community is about and I look forward to seeing him and coming to this store for my future shipping needs.

This is an excellent location -- my favorite UPS to go to in the area -- really in the city as a whole. I've been there quite a few times, mainly to return Amazon items, and the people there are always so nice, friendly, helpful, and VERY patient. I'll often have quite a few items to return, and they always act like it isn't a big deal. Every single person working there who has helped me has been great and made it always a pleasant experience. As long as I'm living in this area, I will continue to make this my go-to UPS!!!

There is good space for car parking, and security is very good here. All the works done here is perfect and they don’t delay any work. Overall service is excellent.

I just went today for the first time to send a care package and the staff is so nice! the lady was training another lady and they were all very professional and just overall nice! this will become my UPS location from now on.

Best UPS store, everything in one place printing, notary, shipping, photo printing with an extremely friendly and patient staff.

All star very friendly, I like the efficiency and also the women in the front is very sweet

Edit: visited again and the same worker was extremely polite. very pleased with the service!

I had a disappointing experience at this UPS Store. The male employee was rude, condescending, and dismissive, unlike the kind and helpful lady who was there during my previous visits. I hope management addresses these issues to ensure a better experience for future customers.

This ups store is conveniently located by the university of Charlotte. This is the perfect place for packing , shipping, printing and notary services. The store itself is very clean and the staff is very knowledgeable, friendly and makes a point to get to know their customers. I have had a great experience and will continue using this ups in the future.