CVS Pharmacy

I recently switched from the Colchester and Glastonbury CVS stores to the one in Hebron. I continue to be very happy with the service I receive from CVS. They handle my prescriptions well, answer my questions, and tell me up front if something new will not mesh with medication I'm already taking. I have never had to go to another pharmacy. I highly recommend Hebron CVS.

When I was checking out the lady at the register was very nice and kind but when I went back in to get another item another employee said " if you guys are not buying anything then leave" I said we are buying something else she following said "well then leave"

Prices are so high. I bought a pack of pens for $6 when it was originally posted in the 78 cents section. Really wish they would make it easier to know prices (and accurate). Additionally, one lady who worked there asked me, "do you have a problem?" and kind of looked on after I told her no. The biggest loss, however, was Hebron Pharmacy. Why take away our hometown pharmacy for a commercialized CVS? I know that was years ago, but a piece of our town and sponsorship was taken.

That being said, still convenient in many ways, just overly pricey and no longer with that hometown feel.

When I need something from CVS I usually have a mediocre experience, frequently culminating in leaving empty handed and driving to Rite Aide in Colchester. Yesterday my wife went in for some toiletries only to be informed the cash register she went to was not available but when the manager came back they would open the other register. After waiting for a while for someone to take her money, she gave up and we went elsewhere.

While my prescription pick up was easy and on time (not usually) today, the store continues to be dirty! Starting with the entrance, the filthy trash can at the front door, the filthy carriage area, right into the store. No one at the front counter or anywhere to be found until you reach the pharmacy. I haven’t encountered a manager in years. CVS get your s—- together!

Pharmacy doesn't open till 8am...really? Yup
Pharmacy closes at 9pm seems reasonable

Except they are woefully understaffed in the pharmacy, and get this they close for a half hour lunch WTheck yeah who ever heard of rotating lunches can't do that. It's nuts.
And for all this they charge you one of the highest prices of any chain never mind comparing them to smaller shops. Didn't realize how bad it was till we shopped our scripts on Good Rx now we don't do anything costly there we shop it around. Sure it's convenient but for any idea we saved 400$ per refill on my monthly scripts alone.
Sorry can't recommend unless you have no other choice or it's totally covered by your insurance and you have time to wait.

Waited in line for 10 minutes in the pharmacy line just to have the gate closed on me at exactly 1:30 and be told that the pharmacy was closed until 2:00 because people they were out to lunch. I’m not so much mad that they went to lunch I’m frustrated that I waited 10 minutes, drove out of my way to come get the prescription leaving early for work, got in line at 1:20 and waited for the one car in front of me to be done just to have the gate dropped on me with no human interaction no sorry we’re out to lunch, just and automated message. I’ve had too many problems picking up prescriptions recently.

The automated phone service hung up on me three times while I waited to speak to the pharmacy.