Phat Tire Bike Shop

Ben and the whole staff were extremely friendly and helpful. 10/10 would recommend to anyone looking for parts, service, rentals, or bike purchase in NWA! Willing to help diagnose bike problem. Made sure rental bike was perfect.
The coffee shop inside was great too!

Knowledge, well stocked bike shop for Trek sales, service and rentals. Central location to ride the NWA Mountain Bike Trails, with patio seating, restrooms and showers.

Had great interactions with Ben and Seth. Ben helped my wife look at new helmets and Seth showed me his Big Fat Dummy which was awesome. After our ride I needed a wheel trued, was hoping it could get done by some time the next day since I came in less than an hour before closing but Seth took it and trued it while I chatted with Ben. I found both of them to be very friendly and knowledgeable. The store is really nice with a large selection of bikes and gear in stock. I will definitely be going back whenever I’m in the area.

Bought my emtb here, have it serviced here, have friends and family rent emtbs from here when they come in town. BV is lucky to have this shop, and phat tire is lucky to have Seth as well as all of the other staff. They are always incredibly knowledgeable, friendly, and helpful.

Seth is so knowledgeable and helpful. I bought a new bike and he really helped make it fit perfectly and really seems to care about his customers. Grace is also very helpful and kind.

I brought my gravel bike in due to a shifting issue. Corey contacted me to let know what they were going to have to do in order to figure out the problem. After he determined what it was, he called back to let me know and provided me with options and part prices. Very good customer service. Bike was completed later that day.

The crew at Phat Tire did an excellent job in building my new bike. They worked with me on transferring the drivetrain and brake components from an existing bike to my new bike. Great people to work with! Thanks y'all!!

Having tire issues and the service tech showed me the problems which was several and was able to resolve it by putting on a heavier wall tire.

I took my bike in for a repair, not knowing what all it needed. They were honest and extremely helpful!

Just got my bike back from a mid-level tuneup and I'm thrilled! It hasn't been this clean or ridden this well in years. Thanks Luke! I've already been to the new location on Riordan 3 times since they opened :)

Visited the Rogers and BV shops when I bought my bike and can't say enough how helpful the crews were at both shops!! A++ work

The staff are always very friendly and personable. Seth helped us pick out our new e-bikes and resolve a recall from the manufacturer. It's always a pleasure going in for any concerns with our bikes.

Great service and fair pricing. Brought my mountain bike (Yeti SB140) in to get the cables and housings replaced. The shop noticed that my R brake pads were almost completely gone. Replaced the pads, rotor, and caliper. Also had my bike deep cleaned as it has sat on the back of my SUV for the last 3+ months. They did a great job on everything for a reasonable price. Turnaround was very fast, even though some parts had to be ordered. Everyone was great to talk to and communicated well. Highly recommended.

Walked in with a flat tire and got it done in less than 10'. Picked up some lubricant on the way out. Great service - much appreciated.

Great customer service. All my questions were answered and timely turn around on new brake pads.

In town to ride the mtn bike trails in the Bella Vista area. Needed a little information and bike maintenance, Ben was the answer. Ben was so helpful and knowledgeable.

The new Phat Tire Bike Shop is very nice. It has a coffee shop with other food available such as sandwiches etc. The layout is open and the addition of video screens and updated enlarged photographs is an upgrade from the former shop along the creek in Bella Vista. I liked the old shop with it's location along a trail but I must say the new location has more amenities. The service is very good if you need work on a bike. They have a knowledgeable staff, several of whom came from the old store to provide you with information to help you make decisions. There are many bike products available, shoes, helmets clothing etc. There are also a variety of new bikes for sale for the trail at various prices. Great community bike store .

Friendly, knowledgeable, and professional. Fixed my brakes in no time. Highly recommend.

I love the team at this shop! They have helped me in a pinch many times when I needed a bike quickly serviced so I could get out and coach and lead tours! I love how friendly, professional, and respectful they are!

Seth, Corey, and Ike are the best people you’ll find in a bike shop. They don’t manslpain stuff to you if you’re a woman and encourage you when you question what you’re doing. They are super knowledgeable and I never feel like I’m being ripped off or asked to purchase un-necessary parts for my bikes. Keep up the great work guys… I’ll continue to coming back!