CVS

Best pharmacy experience. I have been going to this CVS pharmacy for years; utilizing drive thru. Recently, I went in for a flu shot to find out my insurance company had a error in the system. This pharmacy, including the head pharmacist, jumped right in to help. They spent the quality time needed to straighten out the insurance system error ensuring I could get my flu shot. I can't thank them enough for putting my health care needs as top priority. That's, 'old-school' pharmacy service. The way it should be.

I recently moved from Long Island to Webster and I’ve had a bit of a hard time switching pharmacy’s between getting prescriptions sent to the wrong place and having issues getting the right products but this cvs has been amazing! Ever problem I’ve had they’ve offered extensive help to fix the problem and get me my medications on time. Today I needed to pick up a few prescriptions and I had called to see if they were still available. Michael in the pharmacy answered all my questions and made sure I got everything I needed as quickly as possible. He was super sweet and helpful and made my experience so much better. Cvs if you’re reading this, give Michael a raise. In times of need he will be your biggest asset. He has impeccable skills when it comes to customer care and such a happy attitude to his customers. I will continue to come to this cvs and this cvs only because of michaels kind actions and care. Thank you!!

Best pharmacy I’ve used. Always in and out, helpful and friendly staff. They’re proactive when it comes to refills and contacting doctors on my behalf. Love this pharmacy!

Very kind and courteous staff. Helped me transfer my prescriptions from another state with no issues. Went above and beyond to be helpful to me. Thank you!

Great pharmacy service!

Nice, had what I needed

All the employees have been professional when taking care of my order. Sometimes the pharmacy gives information that an update has been done and it's not.

They have good hours and the pharmacists were very good at explaining my prescription and its use to me. I had a good experience.

CVS is ok. Its a good location for a quick shopping trip. Food/snacks are overpriced. Staff is usually very friendly and helpful

Does not provide Canada visa photo printing service while on internet it claims to have such capability

They receive only two stars because of the constant harassment by their pharmacy. It takes multiple time to make them understand that you do not want to be on auto re-fills. So you finally get that taken care of, and what do they start doing, calling and harassing you that you have a prescription that is coming up soon for refill. This last episode was quite disturbing, called twice on Saturday and then called on a Sunday morning at 12 minutes to 9. REALLY??? What the hell is the matter with you CVS, before 9am on a Sunday no less!!!

Cbs ridge road is horrible! Pharmacy schedule vaccines and make appoints and then they don’t have vaccine. Prescriptions ordered are never there on time. They forget and are not responsible pharmacists. Do t go there, there are better pharmacies.

The WORST service I had ever. A young clerk probably doesn't know much about mobile pay. After several trials checking out a card, he called his manager A** for help.

This guy A** wasn't helpful at all! As I saw duplicate charges for the card on my account very soon, I asked A** to provide a note just in case my payments weren't got refunded. Initially A** agreed to write the note, but he changed his face and said NO once I asked him to put his name on the note for reference. I thought he might still have concerns about the transactions, so I asked A** if he can have the clerk come to the front desk and explain the transaction problem he experienced just now. This guy A** became very rude. He yelled that I was harassing the young clerk! What !? I only asked HIM to have the clerk to clarify the transaction problem and the clerk is ~9 feet away.

No wonder why this store has the lowest rate among the CVS stores nearby. Well, it is my first time to shop at this store and that is the last time.

The absolute worst pharmacy! Extremely long wait times on the phone or in the store. Their pharmacy employees are rude, won't do anything to help the customer, and they always seem bothered if you have any questions. CVS hires the lowest quality pharmacists and it shows. Wegmans always went above and beyond. I wish I could still fill my prescriptions at Wegmans, but my insurance company recently forced me to go to CVS instead. It must be cheaper for the insurance company, but you clearly get what you pay for.

Pharmacy was very dry and severely lacking compassion. Sandy cut my words every time I spoke. Unfortunately, it’s the only pharmacy I can use and there hours work better than Target CVS. I spoke with Kristen who didn’t seem to think Sandy’s bedside manner was faulty. Every chance I get I will let people know, go elsewhere if possible. People are sick and going through something. The last thing we want is to be treated like an inconvenience. I will be attempting to contact a district or general manager.

Awful service all the time here. Never have prescriptions ready even after they text you saying they are ready. If you go inside to pick up a prescription you are ignored. Most of the employees have attitudes, and they are understaffed. And don’t even get me started on trying to stop the auto refilling. Seems as though they get paid to keep people on auto refill

This place is a joke and they never follow through with what you ask them. Stay away or you will waste hours and hours of your time!!!