Michaels

While in town visiting. My sister and I went to Michaels for silk flowers for my aunt's grave. My grandma prefers Michael's because their flower selection is unmatched and so is the customer service. SAMMI the wonderful young lady at the register helped us check out. She was so kind and compassionate. She was curious what we needed all these flowers for. She helped us check out an entire cart FULL of flowers, while directing and apologizing to other customers, as she was focused on helping us and assuring the BEST customer service. Sammi wanted to see the outcome of what we made. Nothing will replace the loss of a loved one, but it makes it less painful when you have such wonderful customer service. Michaels should be proud of this young lady and her service to their customers. Thanks again Sammi. We hope to see you later this summer. 💝

Friendly and easy to find all of your favorite craft items! One of my wife’s favorite places! Thank you 😊

The store is clean, great deals and the employees are so nice!

Great store. I love it here. Every possible craft or art form you can imagine. Staff is fairly friendly. Don't usually need help finding anything anyway.

So full of many great items. Very helpful workers.

People here were very friendly. I tend to shop at and do business with places that make me feel welcome. If they are glad to see me and have a courteous word, that wins my business and loyalty. In some cases I'm even willing to drive further and spend more just to do business with people that demonstrate they appreciate that I chose to spend my money with them. In a post COVID world, that makes a big difference. Michael's does this. They seem happy to see me. I don't get that treatment at their competitor. Michael's will be my first choice from now on.

Cashier was incredibly personable and the yarn selection was fabulous.

Store was clean and organized. Cashier was very professional and helpful. I love this place.

Had some framed lithographs that the frames were damaged. They're going to reframe them.
Update..
I picked the 7 Jane Wooster Scott prints that needed reframing, glass, and mats. They were ready in the time frame I'd been given. They came out great!!
Joseph is the best, but more, he treated them like they were going to hang in his home.
Definitely the place to go for your framing needs.

Great craft store and friendly people!

The store itself is well taken care of and we'll stocked. The employees are very friendly and willing to help find exactly what you need and prices are not too bad at all. Plenty of crafts for beginner and expert alike. They also have a children's crafting section. Better experience vs hobby lobby.

Had what I wanted and fast easy checkout

I love Michael's ...I do wish they had a bigger assortment of wired ribbons in several sizes & deco mesh.....Michael's has an abundance of beautiful fake flowers & greenery!!!
Michael's now offers their own credit card 💳....

Love their mystery bags when they have them. Store is usually very clean, uncluttered and stocked. Like that they usually put that seasons holiday on a good sale before the holiday. Always have a wide variety for my many changing craft plans.

Great customer service, can't wait to have my other framing completed.

Always a great place to find just about anything an everything for your home decorating, crafting or holiday needs.
Parking has never been a problem when visiting the Eastgate location.

I love this store! They are always so helpful and ready to help. I used to work here, I only wish they still had their floral department. They still have all you need for that department, they just don't have the counter and the person who could make something specific for you. Over all this store is great for any project you might have. 🙂🌻

This is the first time I've been to this location. I went for the Happy Planner. The selection was very minimal, but I was happy to find it all 40% off. The store was clearly understaffed, like many places. But the staff they had was nice and trying to accommodate the customers.

I'm a crafty person who is always looking for deals on craft and art supplies. I have always had luck here finding what I need at reasonable prices. The staff are generally very helpful too. They usually have great sale prices on gifts; plus, as I browse the isles, I get great gift ideas for any occasion.

I absolutely love this door you cannot go in there and just spend 5 minutes you have to spend over hour in there and have deep pockets because they are kind of Pricey but other than that they definitely have any arsencraft thing that you would need definitely recommended this place