Walgreens

Cleanest and most efficient Walgreens I've been to on the North Shore. Everything is easy to navigate and there's always more than one cashier at the registers. Everything always seems to be in-stock at this location.

I just moved to the area and I've never been treated so well from a pharmacy before! They were so kind, explained everything and they were just overall pleasant.

Clean, large aisles. Very helpful, friendly staff. A very pleasant experiece.

Great new location for Walgreen's the store is much larger and plenty of parking.

Extremely helpful staff.

Amazing

I came to Walgreens to print a single photo from my phone. I asked an attendant for help, as I could not find the cord to plug into my phone. She retrieved the cord and walked away despite me asking for additional help. She seemed very annoyed that I needed help, but I was left to figure it out on my own. After 5 mins of trying I asked for help from a gentleman named Julio- who was more than happy to assist me and went above and beyond and walked me through the entire process until the photo was printed. It is apparent to me that Julio truly understands the importance of customer service. Kudos to Julio what an asset to Walgreens.

Pro(s): They're the only drugstore that carries my specialty medication - while at nearby competitor CVS it's usually out of stock. Thank you!
Con(s): My phone's GPS doesn't work inside or at drive-through ~ Bizzarro- World!
Worse, however, is being IGNORED EVERY TIME I report this issue. Is it because I'm OLD? I hope not?
AND, Worst Yet? UPDATE: When I noted this on an official Walgreens survey (going on >2 weeks ago I received a Serious Reply (automated): "You may be contacted by Corporate Office" in re this issue.
The result? Crickets. Nada. Zip.

Update, June the whatever-th: Crickets, continued. Sheesh.

I share the experience of a lot of commenters here. The line for the pharmacy is often long and slow moving. Calling the pharmacy is torture - I had to call multiple times to refill my prescription as the automated system couldn't handle more than one rx for whatever reason and I didn't have my prescription number to renew online.

My first time calling, I was left on hold so long that it rang to the main store line and when I told them I was on hold for the pharmacy they said "oh" and hung up on me. The second time someone answered "Pharmacy, there's currently a 60 minute wait, please hold." I received another call while I waited and had to hang up. I finally got through on my third attempt.

The store is poorly stocked too, and when I asked about something I was looking for the person basically shrugged and said "if it's not there we don't have it."

I'm going to switch my prescriptions to a different pharmacy, it's not worth the hassle.

Update: they gave me an incorrect dose. I called my doctor and confirmed that was not the dosage she sent them. I just got another call that my correct dose of meds is ready but the out of pocket is going to be $70 when it should be closer to $30, I'm assuming because my insurance is refusing to pay for two prescriptions of the same meds on the same day. Do yourself a favor and go literally anywhere else for your pharmaceutical needs.

Consistently disappointed in the pharmacy at this location but this morning was a new low. Getting both new or renewed prescriptions filled there is always a time-consuming nightmare & involves several calls, emails, in-person visits before they execute properly. (Hand them a prescription, get it filled… how hard is this?) But this morning I witnessed the pharmacist laugh in the face of an elderly couple who were told by CVS that Walgreens could help them (turns out that they needed an appointment). No offer of assistance, just eye rolls and laughter and a verbal direction to go online or call (how about writing the phone number down for them?) In them, I saw my parents, and I would have been infuriated to see them treated this way. The pharmacist may be comfortable with the convoluted website but I’m willing to bet these folks are not. Kindness and compassion do not exist there.

This location is not managed well, it frequently does not have Covid test kits while CVS nearby always has that, it seems that it is frequently understaffed and one has to wait long time on a phone to get help, oddly the staff allows dogs in the store.

Calls to pharmacy are never, ever
answered.

Mmmmmm

I was put down and talked to very disrespectfuly by a manager named Julio. I was just trying to make a purchase and he was running the register very aggressively. He wouldn’t smile or say hello in a friendly manner. I cannot believe someone so rude can work in retail. He was mumbling very rude comments about customers in the store. This was my first bad experience with a employee working at a store.