Mutual Ace Hardware

Olivia was incredibly helpful! I asked a different employee if he could help me color match a paint color to my wood dining room table color. He said no, that he couldn’t match to the table color… But then I looked over and Olivia was trying to find samples on the wall that matched the leaf of my table that I brought in. She spent about 10 minutes helping me, and it made my life so much easier! I’m so thankful for her! And please let her know- it was a perfect match!

Big Ace hardware in a strip mall. Bought some ice melt and they had plenty in stock. I went back and bought plastic tray for wet shoes. Good prices and helpful staff.

Need a specific anchor, so I ran to Ace. Like usual walked in asked the first person I saw and like magic they knew exactly what I wanted and where it was. Love all my Aces!!!!!!

Nice selection and friendly staff, plus some additional items you might or might not expect but add to a great mix of inventory available. Keep up the great work! 👍

I am so happy I decided to stop in to buy some sidewalk salt a few weeks ago! I was greeted with such a warm welcome from all of your employees, and then Tom noticed that I was eyeing the Weber grills for my husband. He came over to see if I had any questions, and was patient in telling me about the perks of each grill. He told me the sale price, and I left with a quote for the make and model I liked best in my hand. Once I convinced my husband that we needed the grill, I went back to purchase it, and Tom and Cheryl both went above and beyond to make sure I got the grill we wanted and I was happy with my purchase! It was delivered SO quickly (Thank you to John "Krez" who did such an amazing job getting it onto our back deck!) We are super excited to be able to make New Year's steaks on our new Weber!
I had given up on the past ownership of this store-- never felt like they were helpful. TOTALLY different experience now. We'll be back for sure! Thank you Tom and Cheryl, and everyone else who is so helpful at Len's Ace Hardware!! Happy Holidays!

I came in the other day and needed help finding certain things for a DIY project I'm doing with my daughter. A young man named Greg helped me find all of the supplies I needed, he was so helpful, patient and nice. A few weeks ago my wife and I were in and we got flowers the lady who's always outside tending to the flowers was so nice and helpful as well she had so much knowledge. It was truly a pleasure coming in and getting everything we needed both times.

Hired Ace Handyman services to help install a closet organizer in my kids room. The craftsman was on time professional and go the job done within the estimate time. Will hire again

Have everything you want plus some great for barbecue grills

The shopping experience was perfect. It’s like whatever I needed was ordered. I talked to this tall guy named Curtis and he helped me all around the store

I don't know what to say, I went into ace for picture hangers, I've already been through 3 stores and was loosing steam, I asked where the hangers were, they showed me where, went up to the cashier and left, THE BEST COSTOMER SERVICE! After having a horrible day, they actually brightened my day. I will go to ace hardware buffalo grove for all of my hardware needs.

Len's Ace hardware is awesome. Killer selection, organized, clean, and the staff is super helpful. They do law mower/ snow blower repairs as well. Great selection of grills, smokers, and pizza ovens priced the same as online, and I believe they offer delivery/setup.

Good clean store. Every time i need something i always get good advice.
they fixed my window screen. i fixed my own toilet with their help. good price on water softer salt and i put an extra bag in my trunk for Ice if i get stuck too..

The staff always goes above and beyond what they need to do.The store is pretty big for an Ace hardware and has very nice selection. Add broken the key to my car and it has a chip in it. The gentleman not only helped me figure out how to reprogram the key explain the whole process to me before we did it. It went very smooth and saved me over $200 instead of the dealership.Every experience I've had at this store has been amazing.

May not be as cheap as the big box stores, but it makes up for it in employee knowledge and service. They are easy to find and happy to help. It's much easier for a quick visit/purchase here, than at its larger competitors. I can be in and out in under 5 minutes vs 30 minutes at a Home Depot/ Lowe's

I have going there for more than 25 years whenever I have a problem with any home related issue. Same people serving me for very long time are very helpful and creative. For example today Frank spent lot of time with me helping me to get the parts for broken vacuum cleaner and assisted with replacing them. He helped me and my wife multiple times before.
You get professional advice and help from these people for your plumbing, electrical and small project solutions. Tom is another excellent example of outstanding service.

Very convenient places have Evrything !🙄

I've been coming to this location since I moved to BG in 1978. More often than not they have exactly what I'm looking for, but lately that has not been the case. I'm still going to leave a 5 STAR review because of past dealings, but this store HAS to do a better job of keeping sale items stocked. I went in today for 3 items and only came out with 1. Now I have to make a trip to the dreaded "big box" store.

I never write reviews but today was different, I came in today. I was met with a greeting by a current employee named Vlad. I was unsure of a DIY project, but after speaking to him. I gained so much motivation , confidence, and excitement to work on my bench that he helped me size screws up for. I truly admire that this store has amazing employees and the owner seems to be doing everything correct.... I am now a loyal customer to this Ace! Thank you Vlad!

Nice locally-owned outfit. The Store looks great been vastly improved and the staff is very helpful and friendly. By the way... It's now Len's Ace. Way back it was Zimmerman True Value. So of the original folks are still around. I like this place.

This hardware store is very customer-oriented and leaves a pleasant experience. I have found it well-stocked (I needed an assortment of screws and nuts and knobs for a linen closet, and other items for fixing things around the house). The sales person came to help me as soon as he saw me and the cashier at the door gave me directions to the item clearly.