Gamefly Inc

I love the service, I can get any game i want and play it for how long I want. There are no due dates so I can play until I beat a game or whatever I wanna do and then when I'm done, just send it back

I'm really sorry for the bad experience every else had, but I when I rent games from gamefly, it usually takes 2 - 3 days for it to arrive. It's really not bad if you ask me. Although my games comes quickly (in my case), some games I ordered wasn't working, but other than that it's good. (Plus, I live in Nevada, so I guess that's the reason it comes so fast.)

I was in the process of setting up an account had the account all setup an was purchasing the DVD package I wanted. Entered my credit card information. Then my Bank, Fraud Protection Company called, asking if I Authorized 3 payments of $2.99 ea to a dating site. Of course I did not. The card an transaction was Blocked. Today I tried going on Gamefly website the account information I used to log in no longer works. I sent a email the day the incident happened to Gamefly explaining what had happened. Today I received a email saying my email address wasn't recognized therefore they couldn't help me. Definitely not normal for a Business !!!!

Terrible company. Absolutely horrendous customer service. They don't care about the customer at all.
First off, they charge a lot for this service, so I do expect decent customer service, but they are combative, rude and simply don't care.

TWICE now, I have not received games they have shipped. This would be fine if they just immediately shipped another game out (because think about it, I am paying $22 per month to have 2 games out at a time, so any day I don't have a game in my possession, I am wasting money), but they do not immediately ship another game out. You have to wait days, sometimes a week for them to ship the game, then once they ship it, you have to wait at least 3 days to receive it. So in one instance, I waited a week to receive a game, didn't receive it, they finally let me report it missing, then I waited 2 weeks for the next game, I checked my game queue, and it was mysteriously suddenly empty. So that is 2 weeks I paid for a service where I received ZERO benefits from the service. I told Gamefly about this and they just told me to add another game to the queue and they would ship it out when they can get to it.
I requested some sort of compensation, perhaps 2 weeks complimentary to make up for the terrible service, but nope, nothing, they just don't care.

Avoid at all costs. Just buy the games you want. Get a PSN subscription and get games when they go on sale there. Just don't waste your money on this terrible, greedy corporation. They don't deserve a penny.

One time I had to wait over 2 weeks to receive a game in my queue that was a new game. I advised them I had been waiting a couple weeks and they told me to just change it to a different game... that completely defeats the point. Such a waste of time and money.

Horrible company. Horrible customer service. Avoid them.

Nothing but delays and horrible people.

Slow, Slow , Slow Shipping and pass the buck to USPS