Big 5 Sporting Goods

Typical Big 5 store, staff friendly, little pricey, and very limited parking at the rear of the store .

Location isn't the best. The associates are polite and courteous. Nice small store.

Got just a pair of slides from here, but what I seen they had what you need !!

Hi, I wanted to write about the great customer service I experienced today with Jeremy Higuera and Will Diaz at Big 5 culver city location. I was riding my bike for a mile and noticed how painful it was and since it was my first bike I didn't know what was the issue. I went to the store and spoke with Jeremy who kindly checked on the tire pressure and noticed it being flat. He asked his manager, Will, to assist in pumping air into the tires. They were very helpful and went above and beyond for a stranger like me. It truly made my day. I appreciate their kindness to help without anything in return. Thank you Jeremy and Will.

It is an ideal place to buy gift for sport lovers of any age

Friendly staff, knowledgeable, willing to help. Very nice.

Very helpful staff, well stocked store. Update April 2022-Still a great little sporting goods store. I went in to buy running 🏃🏻‍♂ shoes and used their coupon and got a lot good deal. My go to store for sports! Still a regular Big 5 shopper, one day sales are great and used a 5 off 25 for some insoles!

Excellent customer service. My favorite big 5 to go to. They always have the best deals on pocket knives

A smaller store than I anticipated but it is two stories and has a lot of cool stuff. I picked out a great tennis racket and when I got to check out it took a long time for them to remove the device that prevents you from stealing it. They were very attentive and everyone kept trying until it finally worked. They were so sweet and kept me in great spirits even while the transaction took an extended amount of time. I was given an additional discount for my time spent. Would definitely come back here.

I love my local Big 5! The store is always well supplied and the employees / managers are really helpful. I can always find great deals / value, and the customer service is outstanding!

I was in the store recently when a local studio tried to return hundreds of dollars of merchandise they had clearly used for a photo shoot, and even under immense pressure, the management team tactfully handled the disgruntled (scheming) "customers" while simultaneously managing a store full of other customers taking notice of the commotion. Great sporting goods store and prices are very reasonable!

Coming here several years, never disappointed.

Staff holds stuff for me when I can't get there during a sale day, and they don't screw it up.

Buy all my athletic shoes from here.
Especially Denali hiking and New Balance gym.
I wait for sales, always happy with price and quality of product.

Pretty damn good inventory in all areas.

I recommend this place. 5/5.

(Prefer this place to the one in Brentwood/Santa Monica, on Wilshire.
IMO, management better. It shows.
I hate pressure to buy anything, especially from an alpha male.)

I love this convenient little Sporting goods store. Since Covid, I have worried about getting stuff for my son like shoes, swim trunks, bike pump, and stuff for school. However, this store has helped me in all those needs! Appreciate them being so close too! Love our Big 5!

Asked a guy working here to bring out a pair of shoes in a certain size. He came back after a while to say they didn't have them, but he looked at reviews of some they did have in that size and brought us the 2 highest rated pairs. He also carried a 100 lb set of weights to our car. Really great service.

These were on sale and the Wilshire store had the o ly ones left.

The staff here is incredibly helpful. I called ahead to be sure they had my sizes in the style I wanted, and the salesperson put aside exactly what I needed. the small store was well-organized and the friendly staff was efficient. I found my swimsuit and was on my way in under 15 minutes. Great store.

Incredible selection and great prices. I’ve been shopping here for over 10 years. The Manager of this store and staff are really friendly They have always accommodated me when I have to return or exchange a purchase through no fault of their own !

Big 5 is an old cluttered store with very little parking. But man is the customer service amazing. Walked in and needed shoes, the CS rep was already helping another customer but acknowledged my presence while he tended to the other customer. After he was done with the other customer, he came back to me which was perfect timing because I was ready with the shoes I wanted. He grabbed my shoes from the back in a matter of what felt like seconds. Then when I checked out, the CS rep made sure my shoes were the correct size and had everything it was supposed to. I miss good customer service because many places don't have good service anymore unless you're tipping.

I went in looking for something very specific. The kind of utensils that someone would either take camping with them or carry around in a bag if they didn't want to waste plastic. Several people greeted me and inquired what I was looking for but not in a pushy way and I ended up finding two choices within my budget. The recipient of my gift is going to be extremely happy because this is exactly what they were looking for. My backup plan was to go to the surplus store but in the end I didn't need to. I doubt I would have found a better deal there.

I visited this location on a Wednesday at 4pm and it was very busy. I had to wait over 10 minutes to get someone to help me. Once an employee helped me he was really friendly and knowledgeable. They have great soccer equipment deals. A bit congested though.

Nice place. Browsed the website, the delivery was almost immediate and I went to the store for an exchange. Super cool and knowledgeable staff.
The guy in the shoe Aisle was fantastic.