Big Lots

I have to admit that I wasn't a Big Lots fan until THIS Big Lots. No matter when you go in, it is ALWAYS neat and orderly and someone is always tidying up. The people are friendly and helpful. They changed my mind!

Friendly, the store looks super clean an displays are very nice. I have always noticed the great customer service there when I go in to shop .☺

Staff was very friendly store was well stocked. Always find good deals!

Really friendly staff. Good place shop in these days and times on a budget

I love this Big Lots store. Very well organized, clean, and the staff are very nice and helpful.

This is the best big lots I have ever been too! The assistant manager (Halie) she is the absolute best! She’s a very hard worker and always shows great customer service! Wahoooo you go Haile

Very organized store friendly checkout clerk too

This is the best location I have ever been to of Big Lots!!! Organized, well stocked, clean, and awesome employees!!!

Big Lots has changed over the years. However, the Staff has remained Outstanding. This locations Manager Khaled is Fantastic and it is obvious that he and his crew work well with each other. I shop from time to time, not as much as I used to. My most recent trip, I made up for in one purchase - that's for sure. Found exactly what I was looking for and thensome. So much is online ordering, which I understand, they seem to keep business still coming to the store location. It is nice to shop and have that F2F service/interaction. 🙂

Good prices, they accept coupons as well.

This is a good location they always have everything and it's a good area I would recommend this location and also come shop here again and the prices are competitive on some items so check them out you won't be disappointed at all Cary isn't that bad after all lol

Good products, household. Friendly staff.

I bought a cheap gazebo here and unfortunately it fell apart in a storm right at the 1 month mark.

I’m giving 5 stars here because big lots took it back, no hassle. They stood by the product and took care of the consumer and that’s respectable.

Purchased a couch & kitchen table. Keyana was great! We really enjoyed working with her. She has a good personality & is super kind. Before we came to big lots we went to Ashley Furniture & had a pretty terrible customer service experience. So glad we decided to stop at Big Lots & look around. Thanks for the wonderful experience.

This is one of my best to go store. I love what they sells there however my comment today is about a very friendly agent his name is (Khalid) if I want to describe the real customer service and I work in customer service it’s REALLY him. Khalid always goes way beyond his ways for customer’s satisfaction by asking how am I doing?, and If I found everything alright..etc. He also asks if I have a store rewards. I Went three times when Khalid was there and I know I’m not going to worry because he is such a helpful man. Thanks!

Love the new reorganization of the store! It has been at least year since coming here, and I like the changes. Easier to browse and find things. Expanded furniture section with actively interested and friendly salesperson to help, although we were just looking this time. Big Lots has a wide variety of furniture and home decor, outdoor decor, and health and beauty products. Small food section, a few clothing options, and very limited toy selection. Fun to look and discover something that you regularly buy elsewhere for cheaper here!

We went to purchase a TV stand unfortunately the stand wasn’t a good fit for our us. Our experience was fantastic thanks to Key! She was very courteous, friendly and knowledgeable. If more furniture is required this location will be our first pick. First impressions are lasting and Key made a great one.

Great place to shop for just about everything. The furniture is reasonably priced, and they have a lot of other good stuff.

The Big Lots in Cary has under gone a tremendous overhaul and is now SO much more attractive than EVER! The cleaner appearance made me stay much longer than I'd planned!
The layout is beautiful and MUCH easier to find things. The whole experience was delightful! I'll be back!

Big lot have some home essentials tems that I do not found in other departmental stores. Sometimes they have unique colors and varieties but again you have to hunt for it. Or fortunate to get it at right time else they will go off the shelf easily. Having membership can benefit you for savings and coupons applied. So keep watvhing prices as well they bring it down sometimes and may found cheap deal too..