The UPS Store

Best store for getting your mail. No theft ever time it gets used.

I hope I don’t butcher the name , HIS NAME IS MOSHI , HE IS RESPONSIBLE, RESPECTFUL, KIND AND GOES OUT OF HIS WAY TO HELP ME , always calls me ma’am , I am in pain and he helps me with getting what I need inside on my bad days. UPS is lucky to have such a good employee. Keep him , give him a raise ! I started coming here because my daughters school is close by so I would just drop off in the morning my husband‘s things well during the summer on the rare occasion there was something for me to take. I would drive all the way over here because of the service I really appreciate great customer service, and this employee is above and beyond that’s all I can say thank you so much for helping me on the days that my muscles aren’t up to par ( quite often ) thank you for doing it with a smile. I know a lot of adults that don’t make you feel great that you can’t do all of the things that other people can do and you are a young man with a great attitude I get it thank you I won’t forget it.

Employee's name was Brian I believe, I'm bad remembering names, red haired guy. He was very helpful, polite, and informative, even though he said he was still learning. It was very busy when I came by and they were short staffed I believe, but he handled it like a pro. I was impressed to the point I had to make a review for him, he went far above and beyond to help. Would give 6 stars if I could! 12/02/21

I was able to come in and speak with Michelle. I was in a bind and needed some things printed quickly. She was very knowledgeable but a bit overwhelmed. I watched as she helped other customers quickly and efficiently. I went in, emailed my documents, had them printed and stapled. I also had a set of brochures made with binding. It turned out a lot better than I'd hoped. I will definitely be coming back in for other services.

Michelle is always great to work with. When I am looking for something specific in my mailbox she will take my call and hunt it down. It's great that the store gives you a key so you have 24/7 access if you have a mailbox. Can't say enough good things.

Love this location! Never a line and if there is you never have to wait longer than a minute, they're all very fast and efficient. Customer service is awesome! Highly recommend going to this location!

Been going there for years. There's been different owners and employees. All of my packages have always arrived at their destinations on time.

I drive past the UPS store by my house so I can use this one. The staff here have always been friendlier and more professional.

Michelle is the best! Always has my printouts and scans ready when I arrive!

I really had a great experience with Michelle. Fast and friendly.

Good spot here always fast ! No wait.

Smooth Operation

Business hours show that they are open on Saturday at 9am and yet here I am standing in front of a locked door on Saturday(Feb. 24th) at 9:30am. 2/24/24- There were several people waiting outside and in their cars. Many of them walked up to the door and pulled on the handle. Storefront was clearly unopened. Peered inside, nobody there, cage was still drawn down. I drove to the Fullerton location on YL Blvd. to take care of my return shipment.

Updated comment 2/26/24- Thank you for your reply. I understand that an employee who may not show up on time for their shift may have been the cause of this (though I do not know). Perhaps I was too critical in my first review, above. I will say that in the past I have received prompt service from this location on multiple trips/transactions. Changed from 1 star to 4 stars.

Returning Amazon items is so easy! This store is on my way home from work so it's convenient. There's not often a line and service has always been quick.

Have only used this location to drop off packages. The wait was minimal and the service quick and friendly.

The store is generally fine. My complaint is that they often don't stay open until their posted closing time. It's frustrating to show up with 10 min to spare and being turned away, especially considering it's a 5 sec transaction to simply drop off a package.