Publix Pharmacy at The Acreage

This location went above and beyond when my daughter had the flu. I moved my families prescriptions here and I'm happy with the service.

I have been pleased with every visit. My prescription is filled in a timely fashion. Their prices for the prescriptions are competitive. The people behind the counter are very helpful and pleasant.

I am not surprised at the ratings as this particular store just seems to have some exceptionally self-entitled patrons (It's ridiculous). So take the lower ratings with a grain of salt. Eric and Kelly, the pharmacists are top notch, fast, given their extremely high volume, and accommodating -within the confines of state and federal regulations of course (They are very strict so don't you dare play games with them). This is the best pharmacy that I have ever used, and my wife was so impressed that she moved her 5 monthly prescriptions over from Walgreens to here. For those complaining, try the Walgreens down the street or the Publix at Ibis. You'll change your tune. But then again you're probably the same person that pushed me out of the way in the Express Lane "because you were in a hurry". Typical of the type of customer in that supermarket. Quite frankly, I don't know how any of the staff can stand dealing with that clientele.

Very good service for a pharmacy in a grocery store.

Very helpful

I love Publix.

Can't get anyone to answer the phone. It rings then they hang up on you. In person, service is fine but, you must be present to get service.

They know you quickly and very nice until they don't take your insurance then your a piece of @##@......

Daniel at the pharmacy is rude and needs to learn customer service. I really hope he’s still an intern so he can continue his education. I wish I could put less then 1 star; giving an attitude to a stressed out pregnant woman is extremely unnecessary. People go to a pharmacy because they need a medication and already stressed out with what they are dealing with, there is no need for you (Daniel) as a professional that chose this profession to be rude to customers. Then when we try to explain why we’re upset, Daniel chose to start arguing with us and walk away after he got his last word in and drink his monster energy drink (which is probably what caused his irritability). Customer service is key, and there was none there.

Customers there is a Walgreens across the street very professional and they talk to you about the prescription and help. Might be better off going there.

Not to take away from the ladies working there that were kind and apologetic for him and his actions, (do not have her name) but she was very nice and helped calm the whole situation (while he continued to sip on his monster drink) this was all avoidable if the pharmacist Daniel did not continue to argue with us for pressing the button 3 times.

Every time I call for either a refill or prescription they have bad attitudes and seemed annoyed that I even called. I've even spoke to the manager of the store and the manager of the pharmacy about how they treat their customers. I just called today and got the same attitude. I truly hate using the Publix pharmacy. I only use it because it's convenient when I go shopping and if there was a different grocery store in the acreage I would never step into a Publix again

Customer service used to be good at this pharmacy but it's gone down hill quickly.