NAPA Auto Parts

THANK YOU! To the lady in the counter earlier today (Jun-9-2023)...!!! I was there at 9 am to buy a long list of supplies to service my bike fluids. You were awesome and truly helpful! Appreciate your kindness.

Good service! Cars are not my thing, so I had a couple of questions about air filters. I was helped by a nice guy.

Ashley helped make my visit quick and painless!! She was absolutely amazing and will be coming back in the future! She definitely deserves a raise!!

Great store friendly staff they had everything I needed thank you

Needed a replacement alternator for my vw rabbit. I called and they had a few options so I went down to pick one up. There was a line of a few people waiting so I kinda was eves dropping on the sales people to kill the time. They really took the time with everyone to try and solve problems of finding correct parts or whatever, it was impressive. I finally got to be helped and the sales person really made sure I was getting the correct part and even though they were busy, took time to help me. Took the alternator out of the box and compared it to my old one to make sure it was right. A big thumbs up for NAPA! I'll be going here from now on.

Ashley and Sal did that lil bit extra that make it all work the best. Highly recommend!

I usually just pop in to buy oil but the service personnel are always helpful and friendly.

Brad is one of the more composed knowledgeable sales reps I've ever dealt with in my many years of buying auto parts. You would think that would come standard but most of us have found that to be the exception, I think we could agree. He's polite, articulate and most importantly knowledgeable about auto repairs. Like generations of experience knowledgeable. Just such a pleasant refreshing experience to walk in and know he's there.

The gal at the counter was wonderful, I don't remember her name but she was such a great help. She actually beat the competitors price on an air filter by about 30%. Very professional and friendly. Enjoyed my experience will go there in the future.

Awesome store, I had to purchase some brakes for a Benz, and I needed assistance measuring the rotors, as well as buying the rest of the parts. Tami help me put the list together, and Brad was very professional with assisting and ending the transaction. I couldn't ask for anyone better. Thank you!

They helped me check the car battery performance in my wife's car and were very nice about it. I appreciate great customer service!

NAPA in Bellevue is very clean and a great location, the staff is very helpful.
I arrived 3 min before closing and they were super helpful and made sure I got everything I needed to get our work trucks up and running.
This will be our go to NAPA from now on.

The team at the Napa Bellevue location is amazing. Their knowledge of parts, and capability to source them so quickly is the best I've experienced. Arthur, Brad, Tami and Joey are patient and always offer the best options for parts on my cars. They are my one stop shop for everything I need. TAKE MY MONEY

Never been to a Napa. Tried their pnline pick up order and it was fast.
No military discount thou, compare to other places like O'Reilly or Advanced Auto Parts

A fuse blew on my home HVAC during the 2020 forest fires, and NAPA had some of the only spare 1A fuses in the greater Seattle area. They kept the store open for me a few minutes after close so I could buy a replacement.

Much appreciated!

Great service! Called for a quote on a part and was told $40 less than what it rang up with. They honored the quote as it was based on a particular discount that didn't apply to me. They has the part I needed and set it aside for me to pick up.

I'm a customer and i come to this Bellevue Napa store quite often when it comes to buying car parts or tools no other Napa store elsewhere beats this place. They have great customer service and very friendly staff one of the store managers Arthur Danielson has been very friendly and helpful whenever i came to buy parts for a car or tools at this store location he would give the right advice and help to make it right for the customer which i myself am truly happy with the service. I have been to other Napa stores before and their customer service was not as great as Bellevue Napa. Other Napa's would staff that were emotionless, quiet, and lack of sense of humor but this location makes you feel more lively and welcome i'm a happy customer and i would definitely return in the future as well as recommend Bellevue Napa to other people as well.

The Service is excellent, Ricky Shupert was very helpful and extremely knowledgeable, he assisted with the battery we purchased by carrying it to our car, as a Veteran I have been to numerous auto parts stores and this is the best service I have experienced.

Thanks to Joey (AKA Lil Joe) I was able to find a triple square socket piece that I have been searching 5 stores for. Great service and very friendly. #freejoey

Better than O’reilys down the street.
I much prefer paying 0.35 cents more per quart of oil but getting the free filter for a BMW rather than saving the pennies and spending $28 on the filter I need down the street.