Walgreens

Please please give praise to the employee, whom I believe is trans that works at the store on River Rd and Chemawa in Keizer Oregon. They were very sympathetic while I was frantically looking for a glucose monitor because I wasn't feeling well and couldn't find mine at home. We noticed that some boxes were opened but had tape on them and I was afraid that they were missing the test strips or people have been stealing them. My husband asked them for help and they were understanding of our concern even after I reread the kit and found out that they don't include the strips. I was embarrassed but they were very kind and helped me look for one that had the matching test strips since the kit I originally looked at only had test strips available at the pharmacy which was closed. We found the right ones with their help. They kept telling me that they hoped I felt better and that put me at ease.

Awesome customer service, very helpful and consistent. The aisles and shelves were clean and organized and up-to-date. I just went and put cake mix and frosting to make cake pops they came out delicious but I bought the rest of the stuff at a different store.

David and all staffs are very friendly and care about customers. I felt welcome every time I was at the store, and they also remembered the customer's name. I love this Walgreen ❤

McKenzie and Maria helped fix my issue tonight (8/4)

(7/31) Incompetent staff refused to easily solve a problem with their cash rewards coupon. Other stores have dealt with similar issues easily, but the person identifying themselves over the phone as the manager (Chris) claimed there was nothing he could do and then implied that it was my fault the coupon didn't work. I don't understand how the one store in Keizer can so vastly underperform compared to the several in Salem.

Using the drive through at this location was an excellent experience. The lady behind the glass saw my puppy & have her a treat. She talked about dogs & engaged in conversation with me while she retrieved my prescription. I’ve never had anyone at any Walgreens do this with me. I was very please with this visit. She asked me if I had questions & seemed genuine about asking me, instead of following protocol.

The reviews are odd to me, I've never had an issue with them. Then again, i order via the app or my doctor and i don't need my hand held or need to chit chat. I also understand a complicated order or difficult customer can extend wait times, especially in the drive thru. I don't often have to wait though, so they work great for me.

The employees were kind and patient with me when I was confused with my orders. Due to my confusion, I was at a different store when I checked into Walgreens. By the time I realized what happened, the employees helped explain the curbside process and got me squared away. Thank you for your patience with me!

I went here was having issues with my credit card not working for my Instacart account I asked Patrick to put my items off to the side while I go out and try to figure it out. He said sure when I came back inside Patrick still had my items there and he helped me to get my card to work and I got my items.
Patrick was very professional, friendly and knew how to do his job well. Patrick is the definition of customer service at this store. And I will go back.

The staff is always helpful. The prices are reasonable. It is my 'go to' for all things pharmacy, snacks, personal care products. Their Balanced REWARDS program allows me to get many things at a real good price, or even free.

I just called them on Christmas Eve to see how late their pharmacy is open. And the guy answered promptly and fast. I wasted no time, he wasted no time, and for those of you out there with an IQ of over 100 should at least appreciate that kind of service. Because I hate slow people and inaccuracy in my life.

I went in one morning before work. I was greeted when I walked in. Two times I was asked if I needed help. When I left they helped me get a discount. They went out of the way to help me and make me feel like I would want to come back.

Pharmacy staff at Keizer is much nicer than West Salem. We had transferred to WS because it's closer but are going back to Keizer because they've always been friendly and courteous.

Ordered photos from my phone to be printed. They turned out amazing!!

Corinne in the pharmacy really went above and beyond helping me transfer my prescription which was hard to find at other pharmacies. I appreciate the exceptional customer service :-)

Awesome staff!!!

The staff was very friendly at check out.

Excellent customer assistant!

Love the deals