Verizon

The lady went above and beyond for us! She was amazing! She helped us set up the new phones and explained the plans very thoroughly. She even explained all the perks. Very pleased and the customer service was excellent.

Hameed provided the best customer service I have ever received at a phone store. He was kind and thoughtful and I will be going to him for all my Verizon needs. Thank you so much!

Informative, competent, knowledgeable and great customer service! Felt respectfully treated.

Hameed was great! He answered all questions, gave me great info, and explained all things thoroughly.

Kimberly was excellent in providing service changing our phones to our new phones. Couldn’t have asked for any better service. Thank you Kimberly!

Angel helped me purchase an iPhone 14 plus and some accessories for it. She was kind, respectful, professional, and warm. I hope to return and see her again, should I need help at a Verizon store in the future. Thanks, Angel!

Amazing service a little bit of a wait but worth it.

Angela went out of her way to help me get my data transferred from my old phone to my new phone and made sure everything was working even though it took longer than expected. She is an exceptional employee!

Hameed gave me the best experience I've ever received from a Verizon employee. I've had Verizon for well over a decade and nobody has come close. My phone broke at work so I came in to get another one. Hameed answered all of my many questions about phones, cases and warranties. He was even able to restore all of my contacts and pictures even tho I didn't have my phone with me. He did all of this in about around an hour so I was able to get home to my kids before my wife had to leave for work. Super friendly, knowledgeable and efficient.

just bought another new phone 9other one got damaged a car accident) This time Anthony was there alon with Maria - still the same fantastic customer service - I am a deer in the headlights regarding cell phnes, they exemplify quality customer service in helping everyone that comes into their store - igreatly appreciate their help and knowledge, undersanding and patience - this store is awesome

just bought a phone from Juan and Anthony. very Professional, answered all my questions. They personally made my day better and brighter than if I did not have their services. Thank you guys!

Very helpful staff! Helped me figure out which phone would be a good replacement for the one I lost. One of their employees drove to another local store for me that had the right phone in stock.. Got my new phone up and rolling very quickly. Id highly recommend this store to anyone.

This review is late, but I wanted to keep my promise. This review is for Saelym and the rest of her staff. Thank you for helping me during my phone crisis on my vacation 2 years ago. You were super professional and I'll never forget how helpful you were. Thank you. You all deserve raises. Have a great day.

Romero was awesome!! He was the only worker in the store at the time with three customers. He helped everyone as fast as he could and was very kind. Romero never made us feel rushed even though it was well after closing time by the time it was our turn.

I recommend you ask for Adrian if you ever visit this store. I needed two sets of the kids LG Gizmo watch & they didn’t have it at his store but he called the other branches until he found them & not just that he also went to pick it up himself and got it for me before my kids birthday. He also helped set up the watches and mailed my rebates for me. He should be rewarded the best employee In his branch!

Got the hookup from the best retailer in the biz Dec 15th 3pm, look for you're girl Maria when you go in. Was quick and responsive to any questions with an awesome attitude and genuine personality. Couldn't have asked for a better experience.

Maria at the Martínez store was awesome. She took time to listen to how I used my phone and came up with four different suggestions that included pricing. She was very consultative and knowledgeable.

Thank you Hameed for your exceptional customer service this evening...especially so close to closing time. We appreciate you taking the time to educate us on the difference between the phones and provide user tips on our phone purchase. Thank you!!!

Anthony silicates did a fantastic job from start to finish. Was able and more then willing to help with all questions and concerns l. Did a great job !

Was able to get my Pixel 4 XL in Oh So Orange quickly. The switch from iPhone was made easy as Saelym was very professional/helpful throughout the learning process. Shout out to the homies out in the Sun Valley Mall Verizon4G Store that pointed me in the direction of this store to get my phone while being incredibly busy themselves, multi tasking customers effortlessly.

I went in to look for a screen protector for my new phone. Hameed was very knowledgeable and helpful. I felt like I was given exceptional service including how to register my screen saver for the lifetime warranty.