Verizon

We had April and she is amazing… I am going back to get another family member their phone there, and will ask for April.

Morgan was exceptional in helping us get our new phones set up! She's very knowledgeable, professional and a genuinely kind and friendly person! I highly recommend her!! She's a true blessing!

I'd give 10 stars if I could! Morgan did a phenomenal job of setting up my whole family with new phones. She is extraordinarily knowledgeable and went above and beyond to find us the best plans and deals. She was patient, friendly, and fun. She is super-human in her ability to multi-task. Rumor has it she once beat Chuck Norris in an arm wrestling match. I wouldn't think of going anywhere else for our future Verizon needs, and neither should you. Thank you!

I stopped by yesterday morning and the door was locked. I did not realize the store opened at 10 and it was 9:50. So I just expected to wait out front for 10 minutes, but to my surprise Morgan saw me and came to let me in. I've delt with many people in customer service who would simply watch you wait out there until 10. Once inside she went right to work on my phone. I ended up leaving extremely satisfied. This was for my work phone, as I cannot justify paying exactly twice as much for the same plan or I would switch to Verizon for my personal phone as well.

Morgan was outstanding! She was knowledgeable and so helpful. She had such a positive attitude, it was fun to work with her. She solved what seemed like an impossible problem

I helped my aunt and uncle switch from prepaid to postpaid. That was where the chaos started, now both line was ringing when you call one of their number. I was on the phone with Verizon for nearly 4 hours, and the tech guy even advised us that changing one of the phone number will most likely fix the issues. It didn’t, instead one phone completely disconnected. He even told us that going to a physical location wouldn’t be helpful since they will need to call the Verizon tech support. I finally gave up. Went to the Dillsburg location and Morgan was able to fix it within 10 minutes. She was absolutely amazing and know exactly what she was doing. Recommend coming to this location if you need help.

Hayden R. helped me not only fix old overused phone, he hooked me up with an awesome new one that doesn’t die 5 minutes after being turned on or looked at. He also explained severe hundred features I didn’t even know the phone could do. Absolutely blown away by the customer service from this individual and I’d happily go higher then 5 stars it I could honestly.👏

Phenomenal experience. Morgan helped me to get a new phone as my old one was smashed by a ball joint c clamp press. There was no repairing it. She discussed my options to purchase, replace, trade in and upgrade options with my best case scenario. Her service was quick, efficient, and attentive. I observed her customer service with others and was impressed by her diligence and patience. She was multitasking with poise. Eventhough she could of used a second associate for the amount of traffic she was receiving, not once did she display frustration or seemed burdened. No situation was too big or too small for her to overcome. I went to this store location expecting a variety of avaliable products and I left not only with everything I needed, but with a higher appreciation for those who don't just do their job, but do it exceptionally well. Kudos Morgan. You deserve a raise!

Morgan was more then helpful.She was patient with my hole Verizon experience. She was a pleasure to work with.

Morgan was fantastic. Super helpful with everything I needed. Upbeat. And even though I had a billing issue she made me feel like it would be handled.
Thanks Verizon (:

After getting a whole new phone and transferring the SIM card, my cellular service wouldn’t work. I tried everything but couldn’t figure it out. Morgan had so many things to try and eventually solved it for me. It was a very positive experience and I will be going to her again with any other phone problems I have.

I'm telling you, Chase is the best Verizon rep I have ever dealt with! He's very competent and very Highly Recommended!! 5 Stars!!

Nicole was knowledgeable, personable and professional. She explained each step of the process in detail including discounts and promotions. She even helped me choose an unlimited plan that lowered my monthly bill by $20! I originally went in to buy a new phone for my husband and she was so helpful with that purchase that I went back in a few hours later with my son to take advantage of the promotion and upgrade his phone. She provided excellent service resulting in a very good experience with the purchase of both phones.
Well done, Nicole!

Morgan was very helpful with my phone and got me into a better plan. She made it an easy experience. Thank you.

The customer service was friendly and knowledgeable. Morgan made us feel like we mattered. We would highly recommend her and Verizon.

Both my wife and I had the pleasure of working with Chase. From start to finish he made the entire process painless and, believe it or not, enjoyable! He explained the billing process for our new upgrades thoroughly and answered all of our questions without hesitation. Even with a line during my second visit he provided the same quality customer service to every other customer.

My mother was looking for a new phone and we stopped in to look at the availability and to see what was new. Nikki met with us and showed my mom the phones that worked best for her. She explained the different phones and their options and capabilities and was very patient with my non-tech mother. When it's time for me to get a phone or anyone in my family we are definitely stopping in to see Nikki. She was great.

I was an inexperienced customer. Morgan went out of her way to make sure I was taken care of. I can leave a happier person knowing she helped me.

Sam was extremely professional, knowledgeable, friendly and efficient when I purchased my new phone. He thoroughly explained all charges and features of the phone and helped me set-up and transfer all information to my new phone. I was very satisfied with my experience! Thank you Sam!

This Verizon is one of the best around Morgan had three other customers ahead of me and she kept checking up on me asking if I needed anything and when she helped me I was in and out 100/10 would recommend