CVS

Andrew was courteous and most helpful when the self checkout was ringing the incorrect pricing. He quickly fixed the issue without making me wait, even though he was working elsewhere in the store.

I want to thank Jazmin and Lucy at store 655 in Preakness shopping center for always having a warm smile and kind heart to help me in what I ever need. They make it a pleasure to come to this cvs.

Thank you so much
Michelle Minassian

Staff were very nice

Cvs at Preakness Shopping Center needs attention from its management, it needs help and improvements. Outdated compared to other Cvs stores

It’s essentially carrying what you would expect from a CVS. The store itself is fine, a bit run down and doesn’t appear to be properly managed. Cashier is overwhelmed. Photo center had issues and appeared to be left as is until I mentioned my order. I spent too much time here today.

Preakness cvs Wayne was not able to fill a prescription right away and said to follow up the next day. I called the next morning for this urgent medication and the pharmacist said it hasn’t arrIved yet as they did not carry this on site. They had ordered it to be delivered. I went to the store in person in the afternoon and they still didn’t have the medicine. Meanwhile I was feeling sicker. I asked when can I get my medicine, they stated perhaps the next day. Their hands were tied. I asked “where is the medication coming from, Georgia?” They said “no, it’s coming from cvs pequannock “ I said loudly “ you withheld my necessary medication that was in a location ONE TOWN OVER?!?!” I could’ve picked it up myself!!!! CVS Preakness CHOSE to delay my care. I drove to pequannock and picked up the medication myself, and complained to the pharmacist there as well as writing in to customer service to complain. NO ONE ADDRESSED MY COMPLAINT. I never heard back from any cvs representative. This was terrible customer service. TERRIBLE.

update store hours please. both your website AND doors are providing false information as to what time the store is open and accessible... i arroved 8:38 because it says store opens at 8 and pharmacy at 9, so why were the doors still locked?

The store manager Giovanni is disrespectful. When he had to ring me up because the pharmacy couldn't he called me a b***h refused to ring me up until I went to get the pharmacist. He was completely unprofessional and doesn't deserve to be the manager with his complete lack of costumer service skills

myFeb. 4 at approximately1115am. Instead I rang for the cashier who was so polite and attentive Jeralynn, she was happy to go look for diapers, which she found. She asked me if I needed any other help and checked me out with accuracy and in a timely manner.

Pharmacy department is over worked need more quality and qualified help. They are back there complaining to customers about the shortage and the lines are so long. This was never like this. I Blame management for this. Not the workers. I placed a prescription at 5 rush was on told her I can come back if to busy. Came back 7:45 still no order. It was imperative I had this matter of life or death. Told me there is a inventory issue come back in a couple of days. I asked if they could call the other 24 hrs store up the road. She was to confused. I explained I have a major health issue and need this tonight. I am waiting patiently now for the prescription. Please CVS your loosing money or don’t you care?

I know the Pharmacy is always understaffed but it is unacceptable to be kept on hold without anyone picking up for over 30 minutes. I gave up and went into the store to pick up my script and still couldn't understand why?