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T-Mobile Authorized Retailer

Cell phone store in Lynchburg

Updated: March 13, 2024 11:41 PM

T-Mobile Authorized Retailer is located in Lynchburg (City in Virginia), United States. It's address is 20911 Timberlake Rd Ste C, Lynchburg, VA 24502.

20911 Timberlake Rd Ste C, Lynchburg, VA 24502

8QP5+C9 Lynchburg, Virginia

(434) 832-8000

t-mobile.com

Check Time Table for T-Mobile Authorized Retailer


Monday10 AM to 8 PM
Tuesday10 AM to 8 PM
Wednesday10 AM to 8 PM
Thursday10 AM to 8 PM
Friday10 AM to 8 PM
Saturday10 AM to 8 PM
Sunday11 AM to 6 PM

Questions & Answers


Where is T-Mobile Authorized Retailer?

T-Mobile Authorized Retailer is located at: 20911 Timberlake Rd Ste C, Lynchburg, VA 24502.

What is the phone number of T-Mobile Authorized Retailer?

You can try to calling this number: (434) 832-8000

What are the coordinates of T-Mobile Authorized Retailer?

Coordinates: 37.3360887, -79.2415145

T-Mobile Authorized Retailer Reviews

LeAnne Burns
2023-11-10 20:04:04 GMT

The staff here are excellent. Kira helped me with my issues and also shared additional information including remembering to power or restart my cellphone to improve its performance and how to improve the quality of the screen.

Tyrel Halme
2024-02-09 18:05:48 GMT

This store provides personable and effective service by answering questions and being goal oriented.

The4 Elements
2024-02-16 02:18:17 GMT

The staff was very kind and helpful thanks to James and Antonio who helped me get what I needed

Mary Zoccola
2023-03-13 00:53:39 GMT

We can't say enough good things about the wonderful staff at the Timberlake Road T-Mobile store. They provided us with old school customer service---knowledgeable employees who actually want to help the customer. My husband has dubbed them "the three wise men". If all T-Mobile stores were this competent (and sadly they are not) the competition would not stand a chance. I only wish we had visited sooner. It would have saved us a good deal of frustration. Admittedly, we are not very tech savvy and this staff explained things we could clearly understand. Thank you, Gentlemen, for a most pleasant experience.

Roverguy1250
2022-04-22 15:16:13 GMT

I cannot remember having a better retail experience than switching carriers to T-Mobile with this local store. I know that may be hard to fathom, because it’s never really a fun process, but if you are entertaining it, let the great employees here guide you through that process. I had two and sometimes three people helping me the entire time. Colby, Chase, and Sam have made this process as painless and easy as possible. Thank you all for phenomenal service and I hope others can use this review in making their sometimes difficult and questionable decision to switch from a long-time carrier.

Larry “Some Guy Named Larry” Beasley
2018-06-12 17:08:51 GMT

This is the best Sprint Store I have visited. I recently added a device that I purchased at another Sprint Store and it never provisioned to the network. After 20-30 minutes on the phone with a rep I realized that I needed to head to a Sprint Store. There, I found Tori and she was excellent! It took her 3 minutes and that was after opening the annoying phone, looking for the EXACT Sim that she knew from experience would work. Great job!

Lindsey Kirkland
2018-07-09 14:42:34 GMT

This location is one of the quickest and most efficient cell phone stores I have ever been in! The staff, Sam and Tori, were willing to work me in amongst other customers they were helping, and they were very knowledgeable. I was able to select a new phone, upgrade my plan, transfer all files to my new phone, pay and leave all in about 30 minutes (including the wait for 2 customers in front of me). 10/10 would go again.

Caleb Coffey
2019-10-03 21:56:07 GMT

Had a great experience with Sam the store manager and Eli the sales associate. They were very helpful and worked quickly through the process of getting us set up with new phones and switched over from ATT! Thanks Sam and Eli!

Kevin Conner
2019-02-10 21:02:15 GMT

Olivia has serviced my family on a number of occasions and she is always helpful and professional. She is intentional in assuring the customer's questions are answer thoroughly. Great job and keep up the good work!

Morris Langford
2021-11-10 21:46:09 GMT

This place rocks, every time we go there with a problem or question it is solved very quickly and professionally, I can't imagine going any where else and never will. Today the store Manger waited on us, thanks guys keep up the good work it is appreciated, your customer Ray Langford.

Wayne Brooks
2021-07-14 17:10:10 GMT

I dealt at the Lynchburg Va. Timberlake store for a new cell phone. and a Hot Spot for my Internet.
Emily, Chaise and Sam did a wonderful job of taking care of my needs. Thanks so much for their help and knowledge and willing to give such Great support.

Ashleigh Newcomb
2019-09-26 11:50:32 GMT

Sam helped me yesterday. He saved me a good bit of money on my plan, got me into a new phone and told me about features I didn't even know I had. He is the best! I will come to this store from now on.

Tyler Falwell
2015-12-27 16:29:16 GMT

Let's be honest, 99% of the time you go to a Sprint repair store it's not for something fun. Typically something bad has happened, but the staff here manages to almost make it a fun experience. They are great to work with and know their stuff.

Jim Hignett
2023-09-02 08:17:35 GMT

They had what I needed and were very helpful.

Shyler York
2018-01-26 17:37:47 GMT

Best sprint store by far in lynchburg! Everyone is always helpful, and friendly. The atmosphere is always laid back, and no pressure to see a certain device, or promoting a particular company. They give fair, and equal evaluation of the different phones on the market. For someone has trouble making split decisions, it's wonderful to not feel stressed or pressured, and then end up with a phone that I hate because someone was pushing a device or company.

Bradley Barnes
2018-03-24 16:06:01 GMT

Had Major phone problems with my Sons phone while he was attending college. Dealt with Sprint customer service and a couple of Sprint stores in his area. All were too concerned of making a fast buck or would not deal with the issue at hand. An option to wait on phone insurance services was not an option. I spoke with Tory and within 30 minutes had my Son able to use service and allow him the only way to do his college course work. With out that opportunity he would have failed his courses. But Service at this Timberlake store delivered what is lost in America today. True customer service with standing up for the customer. I had contemplated leaving Sprint if it wasn’t for this stores representation and knowledgeable people for resolving issues and sales.

Todd Davidson
2023-03-28 15:49:36 GMT

I can highly recommend this particular T-Mobile spot great service friendly folks usually very littlewait

Christie Viar
2018-07-29 19:44:04 GMT

Been with US Cellular since 2001. Pricing and plans haven't improved. Sam & Olivia at Sprint were AH-MAZING to work with! THE best experience EVER!! Thank you, thank you!!!

Tammy Bryant
2019-05-28 02:12:59 GMT

This store is Lynchburg's best kept secret! Minimal wait and friendly knowledgable staff. Olivia Mopps helped me sooooo much with a broken phone and saved me money on my phone plan in the process, by rearranging some things. I am so thankful for her! :)

keith trent
2019-04-28 20:52:12 GMT

Went to sprint they worked with me and saved 20 dollars a month which was what the new phone will cost each month. Great store to work with. I love saving money and thank you torrie for your help.

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About Lynchburg
City in Virginia

Lynchburg is an independent city in the Commonwealth of Virginia in the United States. First settled in 1757 by ferry owner John Lynch, the city's population was 79,009 at the 2020 census, making Lynchburg the 11th most populous city in Virginia. source

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