AT&T Store

This store was super close, and I needed help with a specific issue I was dealing with. After calling customer support and getting no help I decided to just walk into this local store. I’m glad I did, Bryson was greeted me and helped me through my issue. Bryson was kind, committed, patient, respectful and answered all my questions. He is an excellent guy. I will definitely be back. My experience was through the roof 10 out of 10. Thank you Bryson.

From the moment I walked into the AT&T store, I was greeted with the utmost professionalism and warmth by an employee named Bryson. His expertise shone brightly as he navigated through a labyrinth of complex billing issues that had been a persistent thorn in my side. Not only did Bryson resolve the problems with efficiency, but he also did so with a level of customer service that was nothing short of amazing.
Bryson’s approach to customer service is a rare find in today’s fast-paced world. He listened attentively, validated my concerns, and acted with both empathy and authority to ensure that my experience was nothing less than stellar. It’s employees like Bryson who elevate a company’s reputation and make customer loyalty a given.
Thank you, Bryson, for your exceptional service. You are a true asset to the AT&T team, and your dedication to customer satisfaction is commendable. I left the store not just with my issues resolved, but with the confidence that AT&T values its customers through the quality of support provided by its remarkable staff.

Krystal is great! She took her time to help me with an issue that didn’t even happen in her store. I was frustrated. She allowed me to vent and be angry at her but assured me that it was ok and she would do all she could to help fix it. She made multiple calls to customer service and fixed my issue as she promised. She is a great manger and mentor to the store and I’m glad she is here.

I was in the Store to help a neighbor who had lost her Cell. She has Memory Issues so she could not help me with Logins or Passcodes. All the reps we worked with especially Bryson bent over backwards to help us get her a new Phone.
Their support was invaluable, and their Professionalism was superb.
Well done to the staff of this store for their wonderful support.

This location is no fuss and frills, but the staff was very kind and helpful, despite the busy rush. No pushy sales, but they did educate me well on my options. The store manager Krystal in particular really knew her stuff and helpfully guided me through the process of upgrading my phone.

Crystal and Miriam were great. My boyfriend and I had a wonderful experience both getting new phones today. They answered all our questions and even helped us get discounts. Would definitely recommend.

Krystal the manager is great. She is patient and always smiling and so helpful when I come in. Even this time with store being remodeled she assured us she would get the job done and she did. I drive 45 mins away just to come see her. AT&T PLEASE KEEP HER SHE IS THE REASON WE KEEP COMING BACK

Even while construction of the store was happening the manager there Krystal remained positive the entire time and made sure we had a snack and water while we waited. She then apologized multiple times for the smell of the store and drilling. She took care of us very fast and assured us to always be customers of this store. I'm sorry but when we return we only want her to help us. She was amazing no wonder 3is the Manger she earned her keeps

Omg Krystal is amazing!!! She took her time with me and gave me all of my options for a new phone. She earned her title of manager! I hope she stays at this store she is a keeper

Go see Krystal!!!! She helped me fix a terrible issue the cherrydalw store messed up! It took her calling them and getting everything situated. This is my new home for phone services!!! These reviews about her are right!!! She is the best and I’m glad she is the manager that actually cares for people. It’s not just a job for her she is really good at what she does and she loves her job.

Both employees were very professional and competent. They were very helpful in solving my issue and very willing to listen to my concerns. Great experience. Outstanding service.

The store looks great and smells great. They take really good care of the store and keep everything sanitized for all. The staff is very friendly, smart and fast. My new home for services I will not go back to woodruff road it's a disaster over there. I feel like family on haywood road

The sales lady who waited on me at AT&T 477 Haywood Road, Greenville, SC was very professional and did an outstanding job of helping me to choose a Pelican Voyager (Magnetic ) case and putting on a Tempered Glass Screen Protector on my new iPhone 15 Pro. Kudos to AT&T for having such an excellent and knowledgeable employee.

Krystal the manager and Miriam helped me and my mom out a whole lot with our phones today. This will be our forever home for phone services because of The manager. She made a way out of no way and went above and beyond for us. 20 plus stars if I could

Go see Krystal she is amazing and took her time to help me in a store full of peopel. She made all of us feel like family

Krystal was exceptional! She helped us upgrade our phones and even stayed late to make sure that all of our data transferred. 5 stars!

Krystal was beyond helpful as i had to remove someone off my line due to a severe life change and i have never had an AT&T employee be so helpful and compassionate! This was a difficult situation and I’m beyond thankful for Krystal going ABOVE AND BEYOND to help me out. Her hospitality, knowledge and efficiency was unmatched. I’ve been an AT&T member for 15+ years and this is the best customer service i have receive.

Krystal the manager is awesome and really helped us to understand our bill. She took the time to look over everything and was great! Sebastian is a great representative and was friendly and helpful on us picking out our purchase! This place has a great team!

Krystal is great to work with and very tech savvy. She was able to help me in the middle of a whole store remodel with no internet.

Krystal and Myles are the best! Go see them at this store. Krystal took her time with me and didn’t rush me and I’m happy