Cricket Wireless Authorized Retailer

My old phone died and I needed to replace. Faith was incredibly helpful and went above and beyond to make the entire process painless and super efficient. She was so kind and patient. She even noticed that our current Cricket plan could be improved and we would save money. Amazing! Thank you, Faith!

Daniela and Faith were super helpful today. They literally set up my new phone using a cracked half black screen on the old one to transfer my information. They took their time helping and making sure I literally had everything I needed before I left. Knowing what they know they did it without hesitation. would 100% recommend coming to see them for all of your needs . What a phenomenal experience.

Amazing customer service! First of all I've never been in and out so fast, usually buying a new phone & service takes forever, but Faith and the young ladies in there did a great job! Highly recommend.

They worked with me and my son very welcoming It's always enjoyable to see them they gives the best deals.when we come in Faith and her core workers are very enjoyable people to be around, we love them so much.

Daniela was very awesome and she was very polite and patient with my husband and I. We came in because I had trouble with my phone and I ended up going home with a brand new phone !!

Great experience with faith and Stephanie. Real helpful they deserve a raise. Quick service and very friendly .

I came today to get my wife a new upgraded phone and were helped so much with Jennifer. She was super helpful and helped us choose the best phone for my wife which ended up being the iphone 14 pro max. She was very helpful and very patient in providing us the right answers to all of our questions that we had. Highly recommend Jennifer especially to the latino community as she speaks spanish and very knowledgable in what she does. 1000% recommend Jennifer! Thank you so much and happy to have made the decision to stop by your store! Thank you Jennifer!

Very nice customer service I came in with a problem and the pale young lady with long hair helped me out very nice

I went to Cricket Wireless today with a problem with my phone for the first time in almost 15 years! I was immediately greeted by Silvia. She was super nice and took care of my problem asap. She was very prompt and professional. I couldn't be happier with her service and will continue to be a loyal customer for years to come because of people like her and her great customer service skills. Thank you so much Silvia for your help today!!! I wish all customer service employees were like you!!! Have a great weekend and thanks again!❤

the pale young lady helped me with my WhatsApp very nice costumer service

The pale hispanic girl helped my friend and i with our WhatsApp very nice young lady

Good fast service with faith and mya today * not too expensive and they help transfer from old broken phone to new phone with no problem

Happy to say that we got such great help here today! Needed so many things and Silvia helped me every crazy step of the way!!! So grateful for such great customer care!

Today was a great experience here at cricket. I was treated with great care and generous hospitality by Faith. She was well respectful, patient and very helpful. I give her services a 10 out of 10 and thinks she is a great help to the cricket enterprise. Thanks very much.

Silvia and Justin are awesome! I had issues with my Max account and they helped me get it back and got me watching my favorite shows again! Thank ya'll!

Came in here with an issue with my email and daniela was very helpful and kind

Justin & Silvia are the best! Thank you for taking the time to help me with my new phone set up. You’re a great asset to the crossroads store!

Faith was super helpful and so positive. She made our experience getting a new SIM card awesome. Ya gotta have Faith.

Silvia helped me handle a nightmare situation between Tmobile and myself and got me back and running with Cricket. It took over an hour on the phone with customer service in the store and she got it done. I am so appreciative of her persistence and professionalism.

I came into the Crossroads store upset because my internet connection was not working. I tried everything. nothing worked. Within one minute, Ms Faith recognized and solved the problem. Somehow, my internet data had gotten turned off without my awareness. Thanks Faith 🙏 you are awesome. 5 ⭐⭐⭐⭐⭐ s!