CAPTAIN's Treasures Shop

Overall I've had a good experience at this store and I like the feel, the workers and volunteers are usually nice older ladies and there's one teenage boy that's always been very respectful and helpful, and I appreciate the work they do for their mission. But today I was a little hurt by an experience I had there. I have been a regular customer and I go in to peruse the jewelry and such at least once a week.

Today I saw a few bags of miscellaneous broken jewelry and they were marked $1, so I picked them up and asked the lady at the desk if that was truly the price. Even if it were more, I still would've gotten at least one of them, but I recognized that $1 was actually really cheap for that item. But she went to the back room to check and came back and immediately said "sorry, you aren't going to buy these, they are $30 each. we have real jewelers and artists who come in here and they actually make stuff with them you know like that (*at this point she's pointing at wall art where someone hot glued a bunch of broken earrings and seashells into a shadow box*) sorry about that, I'll just put them back for you" I said, "hey look, i understand, i don't want to get you in trouble, I was just asking" and she goes on "yeah, well not that you're trying to scam us or anything, but maybe if it was my first day you could have gotten away with it" and then she asked me what I would have done with it…. I responded that I like to make jewelry out of old broken pieces, (which I think was obvious, why else would I want a bag of broken jewelry?)

I mean, that was such an embarrassing experience… worst part is if she didn't immediately take it back and insinuate I wouldn't have been willing/ able to buy it and then tried to explain to me what they were for I would have bought one anyways. People in line were looking at me and waiting, I felt horribly embarrassed, like I was being judged. I tried to finish up and pay for my other items but I was holding back tears.

Now, this probably won't stop me from shopping there, I love what you guys do and I'm really hoping this is just a one-off thing, so I'm giving ⅘ stars because all my other experiences have been wonderful. And I understand a lot of customers probably would have been rude about it and I don't think you deserve that, but I feel like there were some things that were unfairly assumed about me and implied during that interaction-

1. that I wouldn't have been able/willing to pay for it. Which was very hurtful.: "You aren't going to buy these, let me put them back for you" the choice was made for me.

2. that I didn't know what those bags were used for (and that they are meant for more legitimate artists than myself): "we have real jewelers and artists who come in here and they actually make stuff with them you know like that" (pointing at the wall art) i assume she didn't think i was a "real" artist because of the way i look- (I'm young, was dressed sort of girly in pink) I'm really not sure why else I'd be treated any differently than those "jewelers" and "artists".

And finally,

3. that I was trying to take advantage somehow. The reality of the situation is that that's what it was priced, and I shouldn't have been treated that way for asking.: "maybe if it it was my first day you could have gotten away with it". There is no "getting away with it" . I was asking if the price was correct. If I was trying to get away with it wouldn't I have been more sneaky about it?

Not exactly the correct way to go about that situation. :( I'm really sad to say that. Again I'm not trying to be mean, I'm just disappointed by the experience, and I feel hurt by it.

Edit: I've put it back 5 stars, thank you for your response <3

A great place. A wonderful variety of items. The staff is friendly and informative. It's a new adventure for me every time I go.

The staff were incredibly helpful, the selection was great, and I love that they're contributing to good causes! I'll definitely go back.

People are extremely nice and caring.Store is neat and clean.

While visiting from out of state I felt lucky to find this great thrift store. It was clean, bright, and well organized. The prices were very good and I happened to be there during the 50% off home goods sale. I found some treasures. The staff were friendly and helpful. I only wish I lived closer.

I had a positive experience here today! I bought beautiful dishes that I plan on using around the holidays and the wonderful staff had helped me package my dishes and the selection is wonderful if I could I would had bought the store!

Captains is a great place to spend a little, but get a lot. The store is neat and they have quality used items. It’s fun to shop there. You never know what “treasures “ you might find!

Love this store.staff are so friendly. Great deals. Great variety of merchandise.

We love Captain’s Treasures! My two-year-old loves to pick out a pile of “new” books. I love to browse the baby section and find a few gems for her and soon to be baby sister. It’s small, but the prices are right and it’s clean and organized well. All the volunteers have been so nice to me every time I’ve been (100 times haha). I like where the money goes as well! Great organization. Definitely check it out.

Awesome thrift shop. Clean and does not smell like a thrift store. Quality items and a nice selection of stuff. Staff is all friendly and helpful. Great cause to support as well. No kids toys if anyone is wonder g. Clothing, house wares, glassware, books, knick knacks, craft supplies, jewelry and some collectable. Glad I found this little treasure of a shop.

My favorite thrift! Well run. Lots to choose from in great condition. I buy clothes, jewelry, crafts, puzzles, gifts and housewares most often. Love the sales. Clerks are volunteers, and just as sweet as can be. 5 STARS!!

Sweet, Kind, & friendly people working here, Love the prices, everything is nicely organized, & priced to sell, Every week there is a sale, Love this place. This faithful customer encourages everyone to visit for a fun & wonderful experience. You will find your bargains here for sure. :-)

I visit this thrift store almost every week and have been going there for 4+ years, and always have a good experience. The items are reasonably priced, the money goes to good causes in our community and the manager and staff are the sweetest people!

Captain's Treasures is a good place to shop when you don't quite have enough to make ends meet will there be for the kids for your grandfather your mother yourself there's a lot of fun family items that are very useful you you'll find that they have quite a selection of clothing they have a lot of dishes and kitchenware and things you use around the house as well as paintings and other types of art even jewelry it's very conveniently located close to Route 146 so it has perfect access to the Northway for quick travel very convenient and parking it's a good good place to go and visit

The Captain is a place to make donations. It is a lovely store with great items, clothes, house wares, furniture and decorations for your home at great prices. Worth the trip. Donating items gives you a coupon for 50 % off any 1 item.

I love this thrift store! I was a little shocked from the prices but after going to other thrift stores I realized this one was the least expensive and also had nicer things. I love coming here to see what I can find.

Emily is the sweetest and so helpful!

The people who work there are always very kind and helpful. Lots of awesome treasures at this thrift shop, and great prices!

Love this store, clean, good quality merchandise. It's run by a really great group of people helping the community!

I try to go weekly, always great stuff. They give you reason to donate. Donate some items and gets you a 50% off one item coupon. I try to donate whenever I can.