AT&T Store

Michelle was fantastic at helping us with our upgrades and explaining everything that is covered under our plans. She greeted us right away and there was no wait at all. She was able to get us in and quickly without feeling rushed and she had a smile the whole time. Thank you!

Savas has excellent customer service skills. His service went way beyond I have ever experienced. He’s a keeper and you should give him a raise or move him to top management!

Savas Uribe, Moises Gonzalez, and Dora Casas were all wonderful and very helpful. Great customer service and very positive. They all deserve a raise. They solved all of my problems.

Edgar is very informative and attentive. He clears our doubts and has always been very helpful. We have not waited for more than a minute. My family and I have just transferred over from another company, so we are hoping AT&T can meet our standards.

When I stepped in I was helped promptly, with good attitude, and let me blab 😅 sorry dude when I get nervous I talk nonstop, but thanks for getting me my upgrade, which was the one I wanted, gave me options to get info into my new phone and overall good job! 5/5 great service

Shout out to Angie, who went above and beyond in helping us out. She took care of all our needs efficiently and in such a welcoming manner. ✨

Excellent service and great informative session with our reps. Special thanks Ceasar, if I recall correctly.

Jimmy was awesome. He greeted us as soon as we walked into the store and was very kind and helpful with our new purchases.

Wow. Nina, Sebas, and Luis were great attendees. They walked me through the process well and their emotional and service aptitude was stellar. They made you feel welcome and did a great job on the transition from my old phone to the new one. I recommend this location and staff.

Great location with a quick and attentive staff. All questions were answered swiftly and respectfully.

Thank you Michelle and Liza on helping us with our wireless needs hall are the true MVPS

Great service but I did hit 1 by mistake st the first question. Service was great 👍

Best store and customer service in McAllen area! Our family business keeps growing and this team helps us all the time. Dora our rep and Nina, the store manager and Savas all had the patience to help us figure out what the best options were and to help me technically with the new phones. No other store will do that. Its nice to see the team work in her. Thanks guys!

Always professional always very busy
Thank you
Margaret Kelley

I am switching from another company to
at & t. I am so happy I did!!! I received such an incredible customer service from the minute I entered the store to my sales rep. Javier Castillo at the McAllen store on N 10th.
Their manager Nina is amazing and overall all the staff was friendly. They helped me resolve my issue immediately. I totally recommend this place.

Outstanding Customer Service
Dora went above and beyond to patiently review and explain the many questions we faced. Highly recommend this location and staff
Keep up the good works

At 70, I am not the most text savvy person in the world. However, I appreciate the young man who helped me today set in setting up my new phone. His name was Charles. He was very polite.

I also want to thank Victoria. My husband
asked for a manager. She showed great interest in our concern, and she quickly resolved an issue we had. Bravo AT&T for such great young employees.

Came back to switch cell phone carriers. Had visited the store a couple of weeks prior and Sales Consultant at that time was friendly and willing to help. Explained promotions and informed of possible employment discount. On my second visit to AT&T the same Sales Consultant assisted and again he was friendly, knowledgeable, and patient while assisting with my cell phone service switch to AT&T.
I was so pleased I mentioned to my co-workers of my experience.
Thank you Mr. Mario Luvianos !

Juan Cavazos took care of all of my needs related to my cell phone, and was both competent and friendly. I am very, very happy with the outstanding service that I received today just like on other occasions, too.

Went to AT&T for cell phone service info & we were happy with our experience. We had a wonderful gentleman by the name of Mario, who helped us set up our service. He was of great help, very knowledgeable, & had excellent customer service. He even followed up with us the following day to ensure everything was working properly and that we were pleased with our service.
Thanks Mario & thanks AT&T!