Michaels

This Michaels is always well stocked and organized, and the deals are great! Seasoned items are always well presented. I always enjoy stopping by.

Great place to shop for art supplies. Especially when they are having a sale or you have a coupon for half off. Or any coupon for that matter. They usually have a lot of coupons up for grabs each week. The employees are always super helpful and respectful. I recommend shopping here, and if you have never been, then make your way over there and see what I'm talking about.

"Michael's has always been my go-to for store when shopping for decor all year round. The store's atmosphere is welcoming and well-organized, which makes each visit a breeze.

The highlight of my experiences at Michael's is undoubtedly the exceptional customer service. David, in particular, deserves a special mention.He consistently goes out of his way to assist, providing valuable advice that enhances not just my purchases but my overall shopping experience. His dedication to customer satisfaction is truly commendable.

I also want to acknowledge Celine and Mary for their top-notch customer service. Their friendly demeanors, attentiveness, and expertise make every interaction a positive one. They ensure that I leave with exactly what I need, offering recommendations that are always spot on.

This level of service is what keeps me coming back to Michael's. The store offers a fantastic selection of products, but it's the staff, especially David, Celine and Mary who make it stand out. I wholeheartedly recommend Michael's to anyone seeking quality products and knowledgeable, friendly assistance. A big thank you to the team for consistently making shopping such a delightful experience! Burlington, Michaels is the best!

Love all the seasonal decorations. But of course they have decorations you can decorate yourself as well. They carry all sorts of craft supplies (not fabrics, but maybe some sewing tools) a great place to get your craft supplies. The employees are usually pretty mellow I would say. Never had a bad experience with them!

I love, love this store. I always get the cutest decorations. I love being a reward customer because they give great coupons.

I hadn't visited this location in several months and was pleasantly suprised at the amazing difference in neatness and space between aisles!!! As always, great deals and good supplies, well organized. Bead selection at 60%off was a highlight.

I absolutely love this store!!! All the employees are spectacular and very helpful!!!

We had been seeing girls use plastic tube to hold their bracelets. Sure enough they had it. And they were on sale buy one get one 50% which was perfect. There were other items we were looking for that they had which was great.

Found exactly what I needed. Very organized. Staff very helpful.

Everything you need for almost any kind of craft, and if you forget your coupons at home the check out keeps them and will use them for you, they're super nice and helpful when you have questions!

I can find nearly any craft need here. The staff are friendly and helpful and took me directly to the aisles I needed. Love it!

Michaels in Burlington, NC, has a hidden gem in the frame shop by the name of Pamela. She expertly helped me round up all the materials I needed for my rush job, and cut a beautiful custom mat with glass and backing board exactly to specifications. I'll be back! ✨

Great variety of items for all occasions.

Great store found exactly what i was looking for.

I'm rating Michael's at the 5 star mark because of Grace! I visited about a month ago and everytime since I would be in the process to leave a review I would get interrupted. Grace is MEMORABLE and Timeless!!! Grace's level of customer service and spirit is so admirable. She had no idea the Friday evening I came in I had a very stressful day, and somehow we just connected. Thank you Grace for your kindness and generosity.

Great selection for wedding flowers

We came in the store not knowing exactly what we needed. Rodney was wonderful. We ended up spending a lot of money because of all the great suggestions that Rodney made. He was knowledgeable about the products in the store and he encouraged us to try different things. We will be back. Thank you Rodney

Lotta of great prices Friendly staff.. speedy checkout and the coolest stuff@@

Got a greatdeal on some scrapbook paper. I was there to pick up some glue sticks but who can pass up a bargain 😃. Also, go online and get 20% coupon on purchase. Again, wonderful deals. Don't miss out!

Top notch customer service!! Last weekend I had a difficult return in order to honor a coupon I entered incorrectly for an online purchase. The Manager Amanda and her associate Ashley were tremendously helpful and determined to fix my mistake. It doesn’t get any better than this to have real humans respond to real humans in a compassionate way despite whose ‘fault’ it was (mine)... they could have easily saved themselves time and energy by giving up on the return/purchase, but they did not... and for that I am grateful!