AutoZone Auto Parts

I came into your store for turn signal bulbs and one of the taillights bulbs was out. I was greeted by Nicholas. He was friendly and attentive to my needs. He ask me a few questions, which I didn’t know the answer to, so he followed me to my car. We came back into the store, and I bought what he picked for me. He kindly went back to my car and the bulbs installed in minutes. Because of the wonderful customer service I received from Nicholas, I will be shopping at your store for my auto needs!

I visited Auto Zone the other day at 11120 E Washington St, Indianapolis, IN 46229...for a headlight issue with my son's car. I was pleasantly greeted by Thomas and Nichols who answered all my questions and educated me on the best options for his car. Nichols assisted with helping me install my son's headlight. They were both patient, polite, knowledgeable and courteous. I will definitely go back there for all my auto needs. Thank you both for such great service and customer care.

Came into the store to get breaks and rotors for my vehicle. I was immediately greeted by two friendly gentlemen. Paul B was so patient and kind while helping me get the correct parts for my car even though it was late at night. I appreciate his kindness and want to shout him out for going above and beyond! Thank you Paul!

Went tonight with a headlight out. Nicholas was amazing and helped me out with changing it. Went above and beyond with helping out. It was even getting dark and he still changed it for me. The other guys in the store asked him for help and he said yes to helping each and everyone with their customers. I will definitely be back when I need something thanks to him goving me grrat customer service.

I had a battery go bad at 6:00 at night so I went to auto zone for help. Bo was extremely helpful and got me taken of. Thanks to everyone at auto zone I appreciate the extra effort and thanks again Bo for installing the battery for me.

Great customer experience today with Tina and company! I have physical challenges, and from the beginning with help getting into the store to the end with an in-stock battery at a competetive price including complementary replacement along with a cool conversation about roller coasters...I couldn't ask for more. Thank you!!

When I go there Paul helps me out and is by far the most polite and go the extra mile to help of any parts person i have delt with in many years.been going to this store since it opened.
Thanks Paul.

The new manager, Sam, was a wonderful representation of customer service. He helped me on the purchase of a battery and installed it also. I will defiantly be back to this location.

Mr. Nickolas was a great assistant to me, I brought front wipers blades, and he even put them on for me. GREAT JOB

Nick was fantastic! Works well under pressure and patiently helped me with my light! Thanks nick

Nick was very helpful over the phone and also once I arrived to the store great customer service

Nick was super helpful & got my wipers installed on a cold rainy day fast & easy!!

Nicholas was very knowledgeable and very helpful and fast with assisting me! Would definitely recommend

Nicholas was awesome - helped me out with a battery/alternator issue. VERY HELPFUL!

The two women in the store were great. They helped me get new batteries for my key fob because I had no idea what I was doing. And one of them crawled around the floor to help me find a tiny screw and spring that I had dropped. Great customer service and extremely kind!!

Shoutout to Nicolas for helping with my wiper blades - held up great in the storm

Paul B assisted me with selecting the right items I needed! Thank you!

Go in with the knowledge of what you need and vehicle type and Tina will help you out completely, find all that you need, and get you on your way without the need for you to wander around wondering where things are. This is probably the best service I've had at a store like this ever. Top marks!

Bo and Aldrich were such a big help! We needed quite a bit of help and they were more than willing to assist us! Of course we showed up close to closing time, but they went out of their way to help us as much as possible! They were more than helpful and extremely polite!

My experience at this location was excellent! Paul B is an exceptional and very knowledgeable employee who provided my wife and I with outstanding service. I highly recommend that you visit this location for all of your auto parts needs, and request help from Paul!