AT&T Store

The new manager provided the best customer service I have ever had! Would highly recommend. Go see Jonathon S. You will not be disappointed he is by far the best.

Jonathon was amazing!! he was extremely patient, kind and helpful!! i loved switching over! plus my bill from verizon to here is sooo much cheaper!

Kameron was an awesome help. I needed to shift my existing wifi data plan to a new device (purchased elsewhere). Unfortunately, the new puck packaging was lacking some key steps and information. Kameron helped me research the needed information and get all the important steps accomplished. I really appreciated his time and patience. Being without internet sucks. 😋

Provided excellent customer service to me and my family highly recommend johnathon S

Alex was an amazing rep. He made sure I understood things about my service and bill. He was pleasant and patient. Alex was very welcoming and funny with a great smile. So pleased to have a great experience with him. I try to avoid coming into the store, but I am happy he helped us!

New manager Alex I believe his name was super sweet and extremely attentive on assisting me on starting new service. I was nervous at first as switching providers is not the funnest time but Alex was great. Took his time and went over all the pricing and promotions. Thank you again, Alex! If you are looking on getting a new phone make sure you go and see him!

Very pleased with our service that Lawanda provided. She went above to meet our needs and explained every detail to us so we could understand our plan and what all we were getting. I highly recommend if your planning to get new service or phone, go see Lawanda she will get you and your family all taken care of.

Went in today with a broken beyond use phone and came out an hour later with the exact phone I wanted with accessories for an amazing price. Staff Member Caleb Huff was a tremendous help and extremely knowledgeable and personable. As I waited I saw him handle a difficult customer and he handled the situation extremely well. 10/10 experience.

Alex was a life saver. Suffered catastrophic failure of my mobile hotspot the week before Memorial Day. That is my only home internet and needed for telework. Today, Alex had my account moved over to a new device in 15 minutes. Note: I was sent there by the telephone Customer Care team after they had been struggling to execute the transfer of account to a new device for a large part of yesterday. Would definitely recommend Alex as a proficient and efficient technician. THANK YOU, Alex!

Alex was extremely helpful. Got everything up in running in a timely manner. I appreciate everything you did on making sure my stuff was transferred and setup properly!

Lawanda is an amazing manager! She has been the most helpful and I have sent in a lot of family members and friends to see her and she has taken care of everyone. She is the best of the best!

Lawanda is the best. She has been so helpful anytime I have problems. She answers all my dumb questions. I cannot say enough about her and the customer service I receive.

I was having trouble with the storage on my phone. Devon was extremely helpful and patient, and got my problems all straightened out. He was great!

Stephan did an excellent job with assisting me with my bill!

The staff is always more than willing to help with any issues that I have. They provide great customer service and always meet my needs, which sometimes means they have to go out of their way!!

Janna Queary

Everytime I've come to the AT&T store in Xenia ,the people that work there have ALLWAYS been helpful. Never left without an answer or problem unsolved. Keep up the great customet service Tony and fellow employees.

Lawanda is amazing . she is so knowledgeable and so is her team. great location. I'm goin to wtr to all my family. (Willing to recommend)

My family had multiple phone problems.We were waited on by a wonderful and courteous lady named LaWanda.She fixed all of the problems fast.She is a true value to your company .Thanks so much again Lawanda...The Lowes...Ed,Angie & Cannon

I’ve gone to this location a few times. I’ve never had a bad experience! Everyone has always been very polite and extremely helpful.

Lawanda is phenomenal!! Always takes great care of me when I have an issue.