The Home Depot

I recently had the pleasure of shopping at the Home Depot in Jacksonville, and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was greeted with warm smiles and helpful staff who were eager to assist me in finding exactly what I needed.

What stood out to me the most was the team’s unwavering dedication to ensuring I had a positive shopping experience. Every associate I interacted with went above and beyond, offering expert advice, tips, and even suggesting alternatives that better suited my project’s needs. Their knowledge and professionalism were impressive, making my shopping trip both informative and enjoyable.

The store was well-organized, clean, and stocked with a wide range of high-quality products, making it easy to find what I was looking for. The checkout process was swift, and the staff made sure I was satisfied with my purchases before I left.

It’s rare to encounter such a high level of customer service these days, and I truly appreciate the effort the Home Depot team in Jacksonville puts into making every customer’s visit memorable. This store has become my go-to for all my home improvement needs, and I highly recommend it to anyone looking for top-notch products and exceptional service. Thank you, Home Depot Jacksonville, for setting the bar so high!

This home Depot is a great place to go if you need to rent some tools or a truck in the BayMeadows area.

there is a great looking food truck outside, Steve and Monica.
i talked to the guy and he said he is there every day, so it is worth checking out. i posted the menu in the pics

Lots in the garden center. Everything from fertilizer to soil, annuals, perennials , pots, fertilizer, trees and more. It seems there's always a sale of some kind going on. They have some nice tropical plants too. It's bigger than most standalone garden centers. I didn't see any sod but it's not really that time of the year for planting sod. And I didn't look too hard either. Overall it's a good place to get all your garden stuff at a good price.

The staff is very helpful, even though they
didn't have what I needed. They helped me
find another place to find it ! I will say that
I have been to many Home Depot stores in the past , this location is the best. Will continue to shop here. Redoing a house,
happy to have the help.

We came here this evening for a live tree and we’re very impressed with the friendliness of the staff and the selection of trees. Additionally the pricing was very reasonable, ranging from $50-$120. We bought a 7-8ft tree for $79 and they wrapped it and tied it onto our car for us. We’re very pleased with our tree shopping experience.

Come Ricardo!!!
Very knowledgeable about the products in the store, extremely friendly, very proficient I will come to this Home Depot just to see Mr. Ricardo again!! Thank you so much buddy!!

The Assistant Manager, Luke, was very friendly and helpful and helped me find just what I needed. Would highly recommend him and this store.

Monica was so helpful she took over when 4 different employees gave me the run around I wasted THREE hours going in circles with the other guys. Thank you Monica it’s so refreshing to get good service these days ! I don’t know why everyone else is so rude, impatient & inexperienced. You are a treasure!

The Home Depot is unbelievable place ! You can find everything you need for home, it’s a huge place that you can’t even see it all , I went there and bought somethings with a fair price .. staff are very friendly, they’ll offer you help without asking them and the cashier “AL” was amazing, we had a little nice chat. I like the place and I will go back again if I need something.

I went to Home Depot tonight in hopes of fixing the knobs to some outdoor propane heaters that I took it upon myself to try to fix for the bar I work at. The staff made every effort to solve the problem and sent me home with PB Blaster after Drew was able to turn the knob with some vice grips. Thank you Nadeem, Drew, Alex, Amos, and Brock for all your help!!

I had a late evening emergency with store front window that had to be secured by dark. Thanks to- and Thank YOU CHRIS!! (lumber) for your calming demeanor, creative-suggestions, helping me find everything needed and then helping get it out to & loaded in truck!! 👍🙏

I like this home depot. It's not as huge as the new one they built south of here, but that's one of the things I like about this location. They have everything I need and it's just easier to get in and out. The staff is knowledgeable and helpful as well

I needed to get some supplies for a little political promotion we were putting together and home depot had exactly what I needed. I was pleasantly greeted upon entry and on 2 occasions had some representatives offer to assist me. That was really nice and they seemed genuine about it as well. All in all I had a good experience and found what I needed quickly and the price point was fair.

Bobby from lumber was super helpful and nice. He had a lot of patience with me.

I like Home Depot…but this specific location deserves 5 stars. Why?
They generally have anything I have needed.
The location itself is convenient.
The staff is customer-friendly. I observed a customer who noted the price on his item was different than the online price. The associate helping him quickly got supervisor and did what was right for the customer. Excellent!

Just like most people we visit both Lowes and Home Depot for stuff. This time we were looking for lights for our new house and liked the options better at Home Depot

Laid out and stocked well, and I can always find help. I appreciate the service!

Very nice store for home and commercial projects! Store Management is excelent and have very quick customer service when we shipping. Thank you!

I came in for some planters and seeds today. Got the planters, couldn't find the seeds. Garden section staff told me the seeds were inside on end caps. Found only vegetable seeds (looking for flowers). Searched EVERY end cap in the entire store. A cashier named Maria saw the lost dog look in my eyes and went out of her way to go search the store again with me. We didn't find them but the customer service she had was amazing. I'll come back just for that.

Wonderful experience at the garden center. James is an exemplary associate. He went above and beyond to help me with my gardening needs. He loaded everything into my car. I wish all store employees were as helpful, and kind as James. I hope management will recognize how valueable of an employee he is. If you have any gardening questions, look for James.