HMC

T-Mobile Authorized Retailer

Cell phone store in Cleveland

Updated: March 12, 2024 08:16 AM

T-Mobile Authorized Retailer is located in Cleveland (City in Tennessee), United States. It's address is 645 Paul Huff Pkwy NW Ste 100, Cleveland, TN 37312.

645 Paul Huff Pkwy NW Ste 100, Cleveland, TN 37312

645Q+R6 Cleveland, Tennessee

(423) 559-2757

t-mobile.com

Check Time Table for T-Mobile Authorized Retailer


Monday10 AM to 8 PM
Tuesday10 AM to 8 PM
Wednesday10 AM to 8 PM
Thursday10 AM to 8 PM
Friday10 AM to 8 PM
Saturday10 AM to 8 PM
Sunday12 to 6 PM

Questions & Answers


Where is T-Mobile Authorized Retailer?

T-Mobile Authorized Retailer is located at: 645 Paul Huff Pkwy NW Ste 100, Cleveland, TN 37312.

What is the phone number of T-Mobile Authorized Retailer?

You can try to calling this number: (423) 559-2757

What are the coordinates of T-Mobile Authorized Retailer?

Coordinates: 35.2095385, -84.8618832

T-Mobile Authorized Retailer Reviews

Annie Morris
2024-02-13 02:20:02 GMT

My husband and I were shopping around for the best deal to start our new family plan together. We went to Verizon and were very disappointed and felt like we were being taken advantage of, even though I had always had Verizon previously, and this was my number one pick. My husband convinced me to go to T-Mobile, and we were able to get a very reasonably priced plan and upgrade our devices with promotions. David waited on us and was very personable and did an amazing job at getting us the services we needed, and was honest and straightforward. The manager was very present and helpful as well. As someone who has been a Verizon customer for 15+ years, I was very pleasantly surprised with this experience and would highly recommend the Paul Huff T-Mobile location, and David!

Donald McGillis
2023-11-25 15:59:51 GMT

This place is absolutely amazing. They always look for the greatest deals and they dig really deep to make sure that they’re saving you as much money as possible. I got free phones, free watches, and HOME INTERNET that works great. Haven’t had an issue yet. These guys are true professionals if you really want good service at the best price, please visit the store they will definitely take care of you. The managers, Ash and Elliot are absolutely amazing at what they do

Lisa McCluskey
2023-03-30 10:42:29 GMT

I’ve had nothing but phenomenal experiences since transitioning to T-Mobile 2 years ago. I visited this location to upgrade my phone and they were great at finding the best offers for me, even though my trade in was a hot mess. They even fixed my Netflix account so I only pay $7 a month for Netflix Premium! Right now there is a super deal on the new iPhone 14 that allows you to get it for essentially nothing. This store is well-stocked, clean, with very good parking nearby. My sales rep was well-versed in all of the products and promotions, making it a hassle free experience. I highly recommend their Max 55 plus plan for seniors.

Guest Account
2023-11-25 16:04:55 GMT

I walked into the store, and I was instantly greeted with a smile. The employees there, know what they’re doing, and they’re good at it! I was explained things in a way that did not make me feel dumb, or little. I was working with Jaron, and he answered every question I had, and helped me through the whole process of setting up new service with T-Mobile. He clearly explained what I was paying for, and what I was getting. These guys are great!

Kiara M
2023-11-25 16:11:53 GMT

They have amazing staff!!, I walked in and I was greeted really well by Jordan, he then proceeded to tell me in detail what the cost of my Iphone 14 pro max was and also put in detail what my monthly bill would be, not only did i get the iphone , I also got the amazing home internet, that works really well!!

Colby Goforth
2024-01-13 17:21:20 GMT

If you want great customer service and always given the best deal and treatment, go here!!! You will not be dissatisfied!! Great staff and management!

Paul Huff
2023-07-08 21:45:40 GMT

Just want to say what a pleasure it was doing business here. Cody R. was highly knowledgeable, extremely professional & most courteous throughout my switchover to T-Mobile. Brought my own phones so he took care of getting those setup & operational, in record time, I might add, while making sure any questions I had were answered. I was in & out of the store much faster than I had anticipated. Highly recommend you visit Cody & the entire staff here for all your cell phone & wireless internet needs as they are simply the best!

Eric Weik
2023-08-20 16:32:57 GMT

Never been to any cell phone place that was fast, with his branch always seems to be one of the faster ones. Great service and friendly

Kelly Thomas
2022-11-11 23:37:52 GMT

My son and I went in for an upgrade on our phones this week. The customer service was outstanding. Reese, Elliot, Xavier, and the rest of the crew where very friendly and accommodating. Our overall experience should be 10 stars! Thank you!

Eugene Brand
2022-06-15 01:13:58 GMT

Yo Ashley and Elliott are amazing! We finally had a good experience with this company and it's strictly because of these 2. We had complications and they jumped through hoops to get us hooked up. Super smart in their craft and I'm finally happy

Abby Bennett
2019-02-18 03:47:56 GMT

I had absolutely one of the best customer experiences here. We came into the store with only a few minutes before closing, and not only did they accommodate our difficult time schedule, they were forthright, friendly, and patient. I left as a satisfied new customer. Elliot took time and attention to all of our questions, and actively dialogued with us as the phones were being set up. He was a great ambassador for Sprint and their commitment to customer service. Overall the night (with the help of Joe and Elliot) was a major success and help for me. I highly recommend this store! Thanks again!

E for Ethan - Garry's mod & more
2022-11-16 21:10:54 GMT

My husband and I went in yesterday to see about switching to Tmobile and getting new phones. Reese (sorry if spelling is wrong.) was quick and eager to help us get the right plan for us. We encountered problems every time she would get to a step ( COMPLETELY out of her hands and NOTHING she did wrong!!) We made light of everything that kept happening. (MY LUCK HAHA) She apologized 1000 times more than she should have because like i said, it was not her fault, and she had to go through a lot for us to get out the door. Even with everything going wrong, she kept a smile on her face and had me laughing non stop. We finally got everything squared away after 3 hours. We truly appreciate her smile positive attitude and determination to get us took care of. She deserves her "sticky sock vacation" for sure :)

Letitia and William Branham

Angie Shamblin
2022-02-11 00:54:08 GMT

I normally don’t leave reviews but my buying experience today was extraordinary! Elliott and Ashley were incredibly knowledgeable, patient, friendly, and went above and beyond to accommodate my unusual circumstances. If you’re in the market for tech or service, this is the place to go!

Hunter Swafford
2020-05-31 03:20:01 GMT

Can’t speak enough good things about the in store customer service that I receive every time I come in here. They are always very friendly and helpful with any and all questions I have. I’ve added 3 lines at different times in the past 3 years and each time they took the time to help explain everything and switch equipment for us. 10/10 customer service and great signal from sprint as well.

Chris Mabe
2022-09-03 22:17:48 GMT

Me and my family have been with this store since 2016 and still are with the store that's why the store has always been the best for me and my family they always take care of us whenever we need help so if you're thinking twice about going to this store or another store for cellphone coverage go to this one trust me go to this 1 I know you don't know me but go to this 1

Brianna Camp
2019-06-18 22:12:33 GMT

Joe was the absolute best I have ever been to and worked with! He helped me any and the best possible way he could! I would totally recommend anyone and everyone to go see him!! I couldn't be more appreciative and happy with the service I was given!

Jodi M.
2023-12-14 16:59:08 GMT

Very helpful & knowledgeable staff!

Ashley Dowd
2021-02-26 18:11:58 GMT

Tis Place is amazing all the guys and gal help with anything they can to make sure the customers where taken care of. They go above and beyond to do everything possible for the custromer. Superior knowledge with Tmobile and Sprint !!!!! Make this your home store !!

Jamie Simmons
2020-02-11 14:44:08 GMT

Staff was fast and friendly looked for every possible way to make it affordable for us to get phones. Way better than the hundreds we spent on boost. I reccomend you visitong the store and seeing what they can do for you.

shawndya johnson
2018-05-26 21:24:01 GMT

I came in today to upgrade my iPhone 7 to iPhone X. Joe was wonderful with helping, he also answered all my questions I had. I would definitely be back to this location.

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T-Mobile Authorized Retailer Directions
About Cleveland
City in Tennessee

Cleveland is the county seat of and largest city in Bradley County, Tennessee. The population was 47,356 at the 2020 census. It is the principal city of the Cleveland metropolitan area, Tennessee, which is included in the Chattanooga–Cleveland–Dalton, TN–GA–AL Combined Statistical Area. source

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