The Home Depot

I go to Home Depot every first Saturday of the month. My sons love to do builder workshops. The employee that works here is Jeff. He's very helpful and always has a smell on his face. All you need to do is get there early, it has lots of kids.

Dear Parsippany New Jersey Home Depot Staff,

I am writing this letter to express my sincere gratitude for the exceptional service I received at your store recently. From the moment I walked in, I was greeted with a warm and friendly smile. Everywhere I stepped, I was offered help. The staff member who assisted me, Rebecca, was incredibly
knowledgeable and helpful. She went above and beyond to ensure that I found everything I needed and that I understood how to use the product I was going to purchase. She helped me
load my Ryobi miter saw in the cart and helped me with a promotional issue I was having at checkout.

I came back to the store the next day to discuss a promotion that I couldn't get the day before with the miter saw. Again, Rebecca helped me and directed me to talk to the manager, Mel. Before I spoke to Mel, I spoke to Berlice. I was very frustrated when I first saw him, but he was incredibly patient and understanding. He took the time to listen to my concerns and to investigate the issue thoroughly.

Mel came and quickly identified the root of the problem and provided me with a clear and concise explanation of what had happened. He worked diligently to find a solution that met my needs. I was very impressed by his professionalism and his commitment to customer service. He went above and beyond to help me resolve my issue, and I am very grateful for his assistance. I am also writing to express my sincere gratitude for his help in resolving the issue I
was experiencing.

Thank you again, Rebecca, Berlice, Mel, and Gisella, for all your help. I am very appreciative of your time and effort.

Sincerely,
Jill Henderson

Great place for all your appliances and what you need!
Great service by the women working there! I felt very comfortable with them! They helped me with an online order pickup In-store.

I initially had an issue with two cashier men/ front desk men who were no help at all, BUT Gisella, Kinga, Shellyan, and Alvi fixed the issue instantly! They made my day.
The customer service desk rocks!!🎉

Other employees could learn from them☺

This store goes above and beyond expectations. Ordered custom blinds and picked them up in store and they were quick, friendly, and to add to the experience, they gave out a free bottle of drinking water to everyone! Kudos Parsippany Home Depot!

My wife and I recently purchased an outdoor dining table at the customer service desk. We were assisted by an employee by the name of Gisella. She was very helpful in guiding us through the purchasing process. She was extremely patient as my wife and I had a number of questions for her and she politely and professionally answered our all of our questions. Thank you Gisella for a job well done.

Got my tree.the only thing is they were very expensive. They use to have all sizes reasonable. Now even the small ones cost too much.the thin xmall ones were 59.00.

This is a superb store. Organized. Always has various sized carts available at the entryway. Well stocked. Extremely helpful employees. Paul H. helped me on 6/3 and he truly went above and beyond. So impressed. Give this guy a raise!

I ordered something on the web and it was available in a couple of hours. What I like is what I bought and was ready to pick up on a locker.

Everyone is friendly and knowledgeable. Not crowded most of the time and offers fdee paper bags for your merchandise

Friendly staff. Good location. Good selection.

After becoming a homeowner, I habe been coming here multiple times a week. The staff are very eager to help and knowledgeable. This location is well staffed too and it is usually easy to find help when needed.

Initially went to Montville Home Depot and due to poor customer service, I went to this store to order new front doors. Patrick helped me order my door but the best part was he seemed happy and didn’t look miserable or grouchy like the other places. He was courteous and knowledgeable and there should be more people working like him. The store itself looked organized and staffed well with friendly people.

Have to Say My experience here at the Parsippini location has been superb!! Great thanks to Nikk the Manager, Francky, and Joel!! They were extremely helpful! Highly Recommend!

I went to buy a vanity and I was attended by an older African-American lady, who got on the machine and lowered the vanity that I wanted, a sweet person and really represents the values ​​of the store that have been lost over time, a pleasure to go to the store and I am glad the day which did not go very well, simply for her I give them 5 stars. Thanks.

I would like to thank Ms. Theresa Kayhart from Millwork, Parsippany Store for providing excellent service and helping me place a little complicated custom order very easily. She is a great advisor, I must say. I truly appreciate her enthusiasm to work and provide guidance.

Extremely delighted with customer services by Service associate Arlenis. I went to store to buy Door & Windows materials but couldn’t find the place and went to Service location and spoke to her for help. She politely guided me about location but somehow I went to wrong place and came back. She came with me to the location and not only guided but also made sure that I been attended by her team. I was later attended by Dee Lopez - Customer Order Specialist and Maria on my Building materials requirements. It was great customer service experience to me as every staff I met with my requirement, helped with smile and at the most extent. I would rate this facility HR as 5⭐. Great People 👍

Love the Home Depot. These reps are very helpful and always guiding. Last week I ordered a lot of stuff and Vaishali Mehta from the pro desk was very patient with me. We spent 3 hours ordering stuff online and she make sure that the experience was very good. Also followed up with me next day .Even in the past I've had a great experience with the Reps here.

The staff was very helpful as always!!

Really nice worker! Returns are easy and employees are humble. Floor employees in garden were very informative and helped me pick out some beautiful indoor plants. I will definitely be coming back!

Seemed to be quite clean, organized, pretty much had everything in stock for a weekend which was nice. Main reason I'm giving 5 stars is because for the first time in my many years of going to home depot's in different locations this was the first one where I was able to ask an employee where something was and didn't get an attitude and they knew exactly where what I needed was. The gentalman who rang me up and the lovely lady who tried to ring me up at the very far end closest to the home Depot bucket were very pleasant and the lady and I had a quick conversation about animals because my earrings had tarantula fangs in them haha. Most definitely making this home Depot my main go to. Even though it's 2 towns out of the way and probably pass 2-3 other home depot's