Petco

Manager Brian assisted with my order of 5 bags of cat litter. I had ordered it online to purposely take advantage of getting a 20% discount when ordering over $80. The online process completed successfully without any indication of insufficient inventory. Unfortunately, the actual store inventory could only supply me with 4 bags, but Brian honored the discount of 20% since the fault was not mine. Kudos to Brian.

I had pictures taken with Santa with my dog Benji and me. We had a very nice experience at both the Parsippany and Totowa locations.

Reviewing for the training classes (with Skyler) and grooming (with Sebnem) offered here! We’ve had great experiences for our puppy with both services here. Order online and pickup in store is also helpful to getting good deals on some things.

Great options most products are in stock. Great layout generally clean all the time. They offer vetco and grooming. The pals rewards and vital care is quite a game changer when it comes to finances for multiple pets. The staff is great, (minus the new store manager who is a dimwit but the rest of the staff makes up for that) Brittany, Megan and Jacob are the best and be patient with Jeff. He's deaf. He's not ignoring you. He just can't hear you. So don't be rude to him!

I ordered for in store pick up and it was ready 30 minutes later. BK helped me carry my bags to my car and John finalized my order. Very fast and efficient service!

The place is immaculate the employees are kind, empathetic, animal lovers and the best people you'd ever want to meet. They know what they're talking about when a question is posed to them they always have an answer. Their compassion is off the charts!

Our dogs are litter-mates and have anxiety when they are separated. The groomer accommodated our needs by positioning the dogs so they could see each other. The outcome was great.

I decided to get more cat and dog food on a whim after having dinner with a friend at a nearbt restaurant. Both Megan and Kep were very friendly, prompt, and helpful. It was one of the most pleasant and quickest Petco shopping experiences I've had!

Better selection of fancy goldfish than petsmart. Helpful staff.

Friendly place. Easy to find everything

Convenient - my dog likes that particular brand of food very well. Prices could be a little better sometimes, but they have good sales if you join their Rewards Program. I like that you can bring the dog into the store. The dog training with "Laura" was very good in this store (did that almost 2yrs ago). That I have to really say.

I want in there a few days ago for a bag of fish gravel that I couldn't find elsewhere. I called the store to see if they had it in stock. The woman I spoke to was wonderful and she said it aside for me. When I went down there to pick it up everyone was so nice. They actually seemed as if they were genuinely happy to be there. Everyone was very helpful. I highly recommend this store

Did a great job fitting us in same day for grooming

I had a complicated return and John was super friendly and went the extra mile to make sure the problem was resolved.

I have dogs and always buy there clothes here because the quality is excellent. Plus if you catch a sale it's great 👍

Nice big, clean store. Well stocked and I usually find exactly what I need for my birds, fish, and dogs!! Conveniently located also. The staff is very helpful, most times someone will ask me if I need help finding something! I feel staff should be friendly and appreciative of their customers and at this location, usually everyone is!

I went in to get a beta fish. I also had some questions. They had a huge selection of beta fish...males, females, all different colors and fin shapes. The sales person was very helpful and knowledgeable. He even helped me carry my purchases up to the register. We also got a pet rat from them many years ago and the lady who helped us clearly loved and appreciated them and passed on a ton of useful information. They have pet treats, foods, leashes and anything you could need I think.

I love Petco. I have been a loyal customer since I rescued my Popmerian a year ago. Recently my dog was not eating like he usually does. I went in and the staff was friendly as always. They took the time to talk to me and explain all of the different food options. I did not feel like I was "being sold". Roberto seemed to really care about what was best for my dog. They also have a great return policy. They may be a chain but they really have a local pet store feel.

Large selection of pet toys and food. Solid gold is now 2 year old cat's favorite wet food. My daughter also loves looking at all the fish, ferrets, birds and mice.

I had problem with online ordering. I called the store & the sales clerk helped me & did the order over the phone. She asked me to hold on. Let than 2 minutes she told me she pulled the order & it was ready to be picked up! Awesome service! Wish I remembered her name. Also wish I remembered to use my 10% off coupon.