The UPS Store

This ups store is the best one by far. Mrs.patty always has an amazing attitude and is quick! The whole team there is just incredible! They are professional and kind towards every customer.

I go to this store very often, I wanted to say thank you for the great ladies that always help me. Patty, Nikki and Katelyn. So willing to help, even though it's always busy, they get the job done and with a smile! I enjoy their service and the store is always clean and tidy, so thank you Mrs patty and the whole team. Definitely recommend coming to this store.

Went into the store with my wife and was having trouble getting my documents in order so I could have them faxed. Olivia was patient and helped me get my phone working, printed what I needed and step by step got me through the process with a smile.

Something I noticed while standing in a long hot line is that while many ups workers looked unhappy to be there. EVERY single person she called to her register she greeted with a big smile and even gave nice words of goodbye.

She is a great spirit I haven’t encountered in a while. On another note, maybe everyone would be happier with the air working. Please get air for your employees it’s been days I overheard someone say and asking them to work in that is crazy. I didn’t even want to stand in it.

Edited: I went this afternoon around 2:20pm and there was a lot of people on a line, maybe 9 people, but it didn’t stop the team to be very quick and efficient. This makes me change my 2 stars to 5 because it didn’t even take 10 minutes from the moment I got in line and the moment I have left. It went faster than yesterday where we were only 2 in the store. Big shout out to this afternoon team. Awesome work guys!!! 🙂

Usually, I had a great a quick service, but this morning (11/05/22 at 8:45am), a young lady was too slow, nonchalant and no customer support skills. She took over 5 minutes just to put a tape on a box. Never I have seen slower people, no sense of urgency, no multitasking skills.

This is the best store you'll ever walk into for any & all of your shipping needs. I work close by, which is why I started using this location (but now I go out of my way no matter where I'm coming from to make sure I get great service). The employees are always extremely helpful and efficient, making sure to get you the best possible option for your preferences. I've also used them for printing, scanning, etc and have never been disappointed. You'll definitely feel like your time is being respected, while enjoying a clean and friendly environment. I'm not usually one to write reviews but they deserve the recognition for their hardwork and I'd give 10 stars if I could!

This UPS store is one of the most professional, polite, and smooth sailing ones I have ever been to. The manager , I believe Anthony is his name, is very patient when helping every time I make a visit. This also goes for the employees! I am glad there are local postal stores that can display such hospitality and respect. I would recommend going here!

Nygee was excellent. He was very helpful. Fast and efficient. Great customer service.

This is the best UPS store! Professional and courteous. I do all my printing and shipping at this location. The staff is wonderful. They are busy here but that is because they are worth it.

I came into the store to ship a Christmas present back home to Ohio. Only to find an irate woman calling the store employees every name in the book. The employees worked together to diffuse the situation, find the solution, and get this customer’s items where they needed to go. They handled a difficult customer with tact and compassion. Even though this store is a national brand store, they serve folks like a local mom and pop store would. Proud of the way they conduct business and I will return again. Big shout out to the young ladies working this morning.

I recently visited this UPS store location, and it was a very pleasant experience. Hailey was extremely nice and helpful. My items were packaged and shipped in a very timely manner. I will definitely use this location again!

I needed to ship 5 different boxes to 5 different addresses during a busy time of the day. Sky was very patient and helpful with me and I was able to get everything shipped in a timely manner. Also there was an incident while in the store where a woman wanted to ship a part of a firearm and the staff informed her it was against UPS policy. The woman became belligerent but the staff was calm and professional the whole time and when the woman left they continued buisness in a professional and friendly manner. That's a very difficult situation to be in and kudos to all the staff. Will always go here over FedEx or USPS

Best UPS store around! Everyone is very helpful during the holiday madness. I know now some customers aren't the easiest to work with. Hailey was especially calm and kind. Thank you UPS!

I ship a lot of packages and this UPS store is the best I’ve used. The employees are friendly and knowledgeable. The store does get very busy at times but even when the line is out the door the wait isn’t very long. I would highly recommend for your shipping and office service needs.

I read the reviews before going to the store and hesitated to utilize its services as a result. After working on my project (my family was hosting an awards banquet and I needed to print the awards on silver card stock) for over 3 hours, I realized that I needed help and decided to go to UPS as they were the closet print shop.

Before I continue, it must be noted that I am not from GA, have never used UPS to print anything of this magnitude in my own home town or any other place, I was very reluctant to go to UPS after reading the reviews AND I arrived to the store at 2:38 p.m. and the location closed at 3 p.m on Saturday.

When I arrived, I was greeted with a hello and that was it, so I immediately panicked, thinking that the reviews of horrible customer service were accurate. Internally, I settled, took a deep breath and asked if anyone would help me. A young lady named, Kierra agreed and asked me how she could help. For over an hour (remember, I went there 20 minutes before closing), she helped me not only print the documents but perfect
them so that they were suitable for the event and to my liking.

The entire time she helped me, she never looked at her watch, did not remind me that the location was now closed, nor did she appear agitated or angry that she was still there after her shift had ended. Kierra was polite, patient and proficient in her willingness to help and provide exemplar customer service. The gentleman servicing other customers, equally waited patiently until Kierra had completed her assistance before they "officially" closed the store.

Thank you to both John and Kierra for your patience and Kierra, thank you again for helping me to ensure that the Scott Family Reunion Awards banquet was a success! My family and I are indebted to your kindness.

Lunchtime shipping the week before Christmas. The line was long as expected... but they were staffed for it, so it moved lightning fast. AND they were friendly and helpful too. 🙂

This is a great store with polite and friendly employees. I was shipping packages and was helped by Braylon. He took his time with each customer and gave great customer service. He was very knowledgeable and courteous. He made sure I understood all options so I could make the decision for my shipping needs. Thanks again to Braylon and the other employees at the store. I highly recommend this store.

I was very impressed with how professional and timely this store operates. The manager has always dealt with everyone I've seen in there with respect and patience- even when rude or problematic customers come in. This Ups is full of friendly and hard working employees and if you want something done right I recommend this place.

I love our local UPS store. As the community continues to grow, this UPS continues to adjust & operate with great customer service & phenomenal professionalism! Thank you Ms Patty for excellent service with a smile!

I’m very impressed with this UPS store. They had very fast service. The manager was very helpful and professional in what I needed done. I’ve been in other ups stores before and this store had the best customer service I’ve seen. I would recommend this store if anybody deals with UPS.

This store is great. The staff is efficient and polite no matter how busy they are which they seem to always be! We use them to ship a large number of items back to our customers and Patty and Anthony are always great to work with!