Pet Supplies Plus Rockford

Top notch store! Friendly and helpful staff! The self-wash is awesome! Very roomy, clean and good value! This is not an issue but something I wish for all dog washes is a dryer that has adjustable heat settings. Having a dog with a thick undercoat is hard to get dry. 😫 I have my own dog dryer but it would be more convenient to do everything at the store and less mess.

Very impressed with their customer service! I had to make a return today of two items that I had tried on my pet which didn't fit. The manager on duty went above and beyond in helping me process the return, despite a computer that wasn't cooperating.

Went to the store in Rockford and had a great experience. Emma helped my daughter and I find what we need for our pets. She had great knowledge of what to get and the whole store was amazing.

So happy to have this in Rockford! Everyone was so welcoming and Jamie in particular was incredibly helpful and knowledgeable and very sweet! She treated me and my fur baby like we were already family! I highly recommend this wonderful store and will be telling all my friends and family!

Myrtle had her first visit to the Rockford store, she loved it ! She walked out with a bag full of yummy snacks and a new brand of dog food . The staff was Awesome and very friendly. Manager Scott was extremely helpful and spoiled Myrtle while she shopped around ! We will definitely be back soon ! Rockford Pet Supply Plus is a beautiful store !

Great prices and selection. My dogs love going there to pick out a treat or toy.

I stopped in today with my dog. The staff were so sweet and welcoming. The store is clean and well organized. I'm also excited to see the carry taste of the wild dog food!

Both times I went into the store I received the best costumer service. Not only are they friendly and offer assistance, they are relatable. You can tell they are pet lovers.

Stopped in to get a bag of food for my dog and the staff was so helpful and friendly. Great store!

Definitely will be returning to take care of my best buddy!

Great store and great service. Handy to have another pet store so close

Very friendly helpful staff!

Great selections and great prices.

Love this place

It’s a great store! Would be better if they had Nature Gnaws brand bully sticks

Was the grand opening, so there were games and free stuff, and it was a great experience!

Great selection. Decent prices.