The UPS Store

Customer service is always very friendly and efficient. I've had a positive experience every time I have completed a return.

This is my favorite UPS Store. I have had nothing but good experiences. An employee was extremely kind and went above and beyond to help me return an item today. Thank you so much

This place is awesome. They print the shipping label for you right from your own phone.
It is hassle free

Was there this afternoon (1/18) looking for a particular sized box for an item I was shipping. The girls helping me there were very friendly and helpful. Went back later to actually ship my boxes and the gentlemen that waited on me was again very helpful. Great customer service. Very much appreciated.

I love the convenience of all of the services offered in one place! The atmosphere is very welcoming, and the staff is very helpful and friendly.

This location is amazing! The people in here are so helpful and always with a smile. If I could give it a higher rating than 5 I would. Kudos too everyone that works there!

The lady working the front desk was super nice and very helpful! Made the whole process easy and was quick with it too! I didn't get her name but still great service.

I was carrying in a 20 pound box after mistaking my return area for Kohl’s, I walked around the store with this wide box! I was exhausted and Cass met me at and held the door open, taking to box as soon as possible. Both him and his co-worker were amazing and greeted me with smiles/jokes. Quick, easy, friendly! Best UPS experience thus far.

All the employees are always super friendly and helpful. We do alot of amazon shopping. Unfortunately with doing on line shopping, items received are sometimes not as described or not functional. Any returns I have to make, or any packages I need to ship is handled by the staff with speed and efficiency and the staff is always courteous and professional. You can not go wrong with the staff.

I ship a LOT and thus have been to many UPS stores all over the country, but THIS one was amazinggg! I went on a busy Saturday with many items to be boxed and shipped. Lea and Cas were incredibly professional, fast, courteous and honestly a pleasure to work with. They made the whole experience a breeze! Will definitely be back Many thanks Cas and Lea!

They were very nice and friendly

What wonderful people! The delivery guys were very courteous and kind. The driver came up to my door just to give me 2 dog treats when he noticed my two puppers at the door. Wish I had the presence of mind to take note of your name, but I'm ever so grateful. thank you for providing outstanding service.

I went to the Watertown UPS Store and had really messed up on some important papers being sent. The worker Tyler Hahn I believe he’s the sales associate at this location helped me out so much, he is the kindest most understanding, helpful customer service person I’ve ever worked with, seriously the best! Would highly recommend asking him for help if anyone ever needs anything.

Today I brought a large amount of returns to the store…Amazon tricked me and I did not realize I actually needed to have several of my packages prepackaged to ship in different boxes. Tyler Hahn strategized with me, found me boxes, and was so kind! So appreciative and cannot say how grateful I am to him. THANK YOU, TYLER!!

Great store!!! Great employees!! Fantastic service!

The manager helped me with my copies and was very efficient. She also helped me with the pricing so I could get the best deal for multiple copies. I am very happy with the store and so close to my home!

Cass was very informative and helpful. He made my shipping experience as good as I could imagine. If I could I would give him 6 stars!

Received excellent and courteous service from Scott both on the phone and in person. I needed help with printing a PDF and Scott handled it quickly and expertly. Quality employee

Every time I have come to this UPS store they have been overly nice and efficient. The girls are extremely helpful

I like going here, they offer all the services I need from shipping to stamps. Plus a lot of other services, copying, faxing and shredding . The guys are very friendly and helpful, unlike the post office.