Lowe's Home Improvement

My husband and I had a great experience at Lowe’s today. We needed 30 rolls of insulation. Everyone was very helpful and friendly. They took the time to help us with the rebates and explained it to us. Very smooth transaction. The guy Ryan F. Was great. He asked me to take the survey, but I don’t have the code at the bottom of the receipt, so I can’t, but him and Marta were very nice.

I have had Nothing but GREAT experiences with the gentleman Craig that runs the plumbing department at your Conway Lowes location! He's always happy to help us and goes above and beyond for us!

I really hope corporate realizes what an awesome Crew they have on Dayshift at this location. It's the only Lowes we like to go to in the State of New Hampshire 😂 Just unfortunate its so far from home.

Love shopping here. Very friendly staff. Especially Sage, and Bob!

Love shopping and working here. All of my coworkers because of the shortages in employee power and product availability are working extra hard to make your experience pleasant and successful. Help them out with your patience and understanding. Thank you!

Great place and employees Frank was super nice and did a great job

My girlfriend and me went into the store on 4/8/2022 and I bought a bunch of stuff for a renovation on a three bedroom bathroom. Amy that works in the plumbing/lighting section helped us out a ton and made our experience very smooth. She was very knowledgeable and gave great recommendations. We HIGHLY recommend that store. As we were cashing out, another Employee named Nick was also incredibly helpful. All the other employees are great, we LOVE going there and look forward to bringing more business!

We went to north conway nh lowes today. We were getting a kitchen sink and the gentleman Jim G. that was working there was a delight. He was beyond helpful and had a terrific personality. I wish store's had more employees like him available. On the other hand, another employee told me just a minute and went and had a full blown out conversation with another couple. Seemed like it was just that. Nothing related to being helped. I'm thankful I got Jim instead. Thanks Jim for a terrific experience.

On May 6 2023 at aprox. 8:30AM Joe in paints and Matthew on customer service both exhibited the epitome of TOP service! My husband and I were in for driveway stain. Joe hunted down 8 gallons and patiently and efficiently tinted them.
Matthew on customer service looked up the nearest Lowe’s stores with the same product we need! We have a 3500 ft driveway! Lol! These young men both deserve our praise!!!!
Dan and Jeannine Roy
Fryeburg, Me

Walked into the home lumber section. Locked eyes with a blue eyed man..told him i needed help and muscle. Needed pink waterproof backerboard. He sent me to aisle 34. I met another man, mike k. Whe walked me to the aisle. We looked , didnt see what i was looking for. He checked his phone. We went back up to the front of the home lumber section i had come into and lo and behold, there it was in a stack. I helped him get it to my car. It was nice finding someone that knows what they are doing unlike old blue eyes. Mike g. Is an asset to Lowes that im sure many people have told you!
Penny g
Tuftonboro nh

Always has everything that you need and nice employees

There is an employee named Alice. She not only showed me where the ice melt was. She loaded them in the car for me as well and then would not accept any money for it. She said it was her job and refused I tried to give her $20 a few times but she absolutely would not take it

Was shopping for a new washer and decided to look at One and Done by GE. This is a great washer dryer combo heat pump. Check it out. People are very helpful 🙂.

Service was great. Went in for a fridge and it wasn't there then asked an employee and he went out back and found the one we wanted. Thumbs up.

As always, the staff at the North Conway Lowe's is outstanding. Customer service is paramount. Although it is a smaller store, I can almost always find what I need. Or pickup after placing an online item works great. And speaking of greatness, Lowe's VA discount policy is impressive. There is true respect for U.S. military veterans and the regard and kindness is heartwarming. Keeps me a loyal customer.

Our local Lowes has good people who serve you well. Competitive prices.

Has what I need when I'm in the area. They carry various items that my local Lowe's doesn't have. Friendly staff as well.

William in gardening helped my mother and I purchase a lawn mower for her home. This was not just your regular visit to the store. The anxiety around buying this new lawn mower was causing my mother extreme stress. My father had a heart attack and passed away while mowing the lawn on June 5th. It’s been a trying time to say the least. She attempted to mow the lawn herself this past Sunday but could not get it started. It was 15 years old and time for a new one anyway but she was beyond discouraged and felt extremely overwhelmed.

She called me very upset and I suggested we go buy a new mower. We went to the Lowes North Conway store this past Tuesday and were promptly greeted by William who was kind, knowledgeable, and made us feel confident in the selection of our purchase. After we bought it, he helped us load the mower into the car and we confided with him the loss of her husband of 49 years. Nothing about the last 2 months have been easy except for the purchase of this lawn mower. I will always remember William in gardening and his bright spirit and kind soul. Thank you William.

We had occasion to be in the North Conway Lowes about 3 weeks ago and had the best experience I've ever had in a Lowes and frankly, better than most retail stores. We needed paint, questions answered and some blinds cut and Albert went above and beyond the call of duty. He also suggested we return and talk to Heather in blinds, which we did. Heather was also top notch. So was Paul, who was working with her in paints the day we returned to speak with her. She then moved to blinds to help us.Very helpful and informative and pleasant to deal with. Throughout the course of our dealings there we were directed to speak with Jeff in lighting and he did what he could for us and was so pleasant and courteous, as was Kim at the service desk, who called the departments to get us help. (I hope I got Kim's name right!!) She was clearly about to go do something else and when I stopped her to ask her a question, she turned right around and called Jeff to lighting to help us. You have a great team and a great attitude and a great store there in North Conway!
We will certainly return and we wish you all the best! Sharyl Murphy

Rob, who was working today (Friday November 24, 2017), was extremely helpful and courteous. At 7pm, he located our item when we called and brought it to paint so we could pick it up and go.

When arriving at the store minutes later, we both shook his hand and thanked him, but management should also be aware that he made a quick trip on the end of Black Friday fantastic.

Kudoos to Johnny who works in the appliance center. We have purchased other appliances he has always been courteous and very informative. He should be recognized for his outstanding customer service. Thank you Johnny.sbrecognized