CVS

I have been visiting CVS pharmacy at 42433 Ford Road, Canton, mi 48187 several times. I have excellent experience every time I go there. The pharmacist is very knowledgeable and very friendly & very patient, he is the best .

I lived in Canton for 25 years and admit that I was a little sad to see that Richardson's had sold out to CVS and we wouldn't get the same individualized service we had grown accustomed to. Boy, was I wrong. The store is beautiful, the layout is clean and organized, the selection is varied and the people are great! Walk in and experience the difference.

Rosa is an amazing Pharmacist! She goes above and beyond and has always been so helpful. I have had nothing short of great experience everytime I go there, which is often. She is very proactive and really cares about the customer.

Great pharmacy! Very fast, convenient and personable experience!! Started going there a month ago after seeing a bunch of negative reviews and was impressed of how bias some reviews can be. Love CVS on Ford and Lilley. Writing and reading reviews is critical but sometimes, personal preference and experience is much more crucial and relevant.

Most valuable experience I’ve had. The customer service is remarkable!
The lead pharmacist will go out of her way to help customers look for self serve items and is polite and kind!
The staff is very friendly and always welcoming as I’m disabled.
Probably the best customer service I’ve had at any location in years!
5 stars!

AMAZING pharmacists! Very personable, will get you questions answered and will have you in and out quick. The best cvs pharmacy I have ever been to. They do take the pharmacy discount cards with no problem!

I would recommend going to another CVS location. This store has horrible customer service. The clerk used CVS ExtraBucks which were on my account for a transaction that totalled less than the value of the ExtraBucks - thus wasting the credit. When I returned to get this resolved, the manager said there was nothing she could do and simply told me to call the CVS phone number. Usually managers are willing to help solve your issue, but not here. Go elsewhere.

Oof. I called to transfer my prescription here and have since not been able to reach them by phone no matter when I call. Big mistake. They told me it would be ready yesterday and I still have heard nothing and can’t get them to pick up. Am currently out of medication totally and have been waiting on hold my entire lunch hour and have yet to speak to a person. Not only is this bad service you must also take into account that this is dangerous. Good luck with this location if you want to not die.

OMG. Worst CVS I've been to, I've reviewed a lot of business's and this is by far the worst customer service I have ever had the displeasure of dealing with. Angela is a horrible leader, I witnessed her screaming at an employee in front of other customers. I will drive out of my my way to go elsewhere.

Customer service is very rude. I tried calling for information about COVID-19 tests. They rushed me and hung up on me after I said I had another question, saying “they didn’t have time for this.” Just because they are busy or having a bad day doesn’t mean they should take it out on the customer. I recommend going to a different CVS.