CVS

Great pharmacy, always great service and extra assistance with insurance/drs when needed. really like the text feature when Rx is ready and very convenient to get flu vaccines etc here. (if u need 24hour pharmacy go to Chicopee location near Westover or Sumner ave Spfld.) highly recc!

I would recommend CVS on Boston road in Wilbraham to everyone to go to for good customer service, helpful employees.

They gave me free drugs and now I am very high.

Ok but to expensive and coupons are never valid

Your typical CVS. Conveniently located close to Big Y, Home Depot, and the Eastfield Mall.

The usual cvs young kids at night. Doing a good job helping customers.

Not my favorite CVS to go to, but I sometimes go by and have to run in. The staff is usually quiet and not super friendly. Items arent really stocked as well as other CVS'.

It's ok..

I took my 2 month old to get some passport pictures taken. The clerk was nice enough and patient with me and my newborn. There was another cashier who came along and saw me checking out and started spraying down the counters. It was so strong, I even started gagging that I had to pause and take my baby outside. She was extremely rude and inconsiderate. I do not appreciate her lack of regard

I stopped there for a birthday card - selection was minimal - but much worse, when my 4-year-old needed a bathroom, I was ignored at the pharmacy trying to ask if there was one, then the clerk sent me to her supervisor, and then the supervisor refused. I get that it’s not a public restroom but for a small child, maybe an exception could be made. Or at very least some compassion shown with any apologetic tone or suggestions for nearby places that I could have gone.

When a cooperate store has such a low rating shouldn't something be done ? It seems that everyone has had a problem with the pharmacy. I've had multiple. If I could use a different pharmacy I would. But truly something needs to be done.

Have been sitting on hold for over 30 minutes with the pharmacy, trying to track status of my child’s epipen… which they should have ordered 2 weeks ago, and somehow had to replace the order on Friday when I showed up to see if it was available. CVS pharmacy is a joke

Doesn’t open at 7am like posted. Drove out of the way for nothing bc I needed an inhaler and had to wait in pain.

They never pick up and when they do they rush you off and hang up the phone on you instead of answering questions. The worst customer service ever! If I could give 0 stars I would!

Very unprofessional pharmacy staff who seemed to be annoyed that they have to answer the phone. You are told prescription will be ready in a “couple of hours” you go in a “couple of hours” just to be told that the medicine is out of stock. Supposedly they called to inform this but didn’t leave a voicemail. Very unprofessional. I will definitely be switching to another pharmacy (this was not my only bad experience with this pharmacy. I’ve had several over the years).

IF YOU HAVE PRESCRIPTIONS HERE READ THIS. This is hands down the worst CVS Pharmacy you will ever go to. Their pharmacy techs are the rudest and most disrespectful people you will ever come across. My mother needed her heart medication and due to a delay in prescriber response, I was told prior to arriving, BY THIS CVS, to come and they can give my mom a 2 day supply of medication until the prescription is ready. I arrived shortly after, and the pharmacy tech Manager said she would NOT open a $600 medicine to give my mom 4 pills, because they would lose out on money. My mouth actually dropped. She told her she'd have to wait until her prescription is filled to get her medication again. We ended up going to a different location where it was no problem!

I'm just so disgusted. I have never experienced anything like this before. These people have the NASTIEST attitudes, are completely unprofessional, and do not care about any patient whatsoever. All they care about is the money, it's actually sad. I hope they improve their behavior or please for the love of god, hire new staff. I see this location closing because of the awful employees that run this business.

If you are going have your so called drive thru closed, take it off the website. So you're not robbing people if there time. For people that are sick or have kids or both and really need pharmacy drive-thrus open for business when they say they are open. And yes, at my work we are also understaffed, we still don't come up with an excuse to close part of our business for people really need it open.