Ashley Store

Had a blast working with Red! He made the process super smooth and gave me all the information I needed, he had an answers for any questions I asked! I highly recommend the team at Ashley Furniture in Cleveland TN!

Absolutely the best experience I’ve ever had in a furniture store! The sales are amazing. Customer service was phenomenal. The furniture is top quality, you definitely are getting your moneys worth here. Drew and Mark were great to work with and have gained our business for years to come!

Had an amazing experience at Ashley furniture at the Cleveland location today! I walked in very upset after trying to buy a couch on marketplace. Walked out with a brand new affordable couch and delivery that works around my work schedule. Chris (Red) was an amazing help and came through with the best couch in our price range for me and my family. We'll definitely be returning for anything else we need in the future.

Easy to do business with. Store people great. The behind the scenes folks and/or the warehouse took their time, must have been the factory making it, if so pretty fast process and all to be commended. Joel

Red was a big help and showing us different styles and pointing out the different fabric colors, and also showing us similar items to what we were interested in. He wasn’t pushy, but very knowledgeable, and also admitted when he didn’t know an answer, but immediately went to find it. Overall, we had a wonderful experience shopping in our local store!

Red was amazing to work with! They worked with my budget and showed me my options that were exactly what I was looking for. We set up a plan so I could come back to buy. The staff was extremely friendly and I was well taken care of. Furniture shopping has never been that easy!

Stopped in to see if the store had a living room furniture set we would like. This was only a quick look planned. Salesman we spoke to, Mark, showed us the various available sets and we planned to continue shopping at other stores before deciding. Decided to look at replacing our bed with a new Temperpedic and frame. Found the perfect bed with the help of Mark and the manager, Drew. Both gentlemen gave us a very nice shopping experience and they were highly knowledgeable about the features we desired.

The staff at Ashley's, especially Mark, were knowledgeable, considerate and patient as we made our purchases. We are brand new to this area and they made us feel welcome. Mark worked tirelessly helping us with all of our needs. We will without any doubt return for more purchases.

Andrew Glenn the GM was great! He was patient with my wondering around but I finally made some furniture choices for my office and living room! Thanks again for the awesome service!
Kelly Wayne

As I entered the store I was warmly greeted and to look around. I was approached by "Red" and he asked if there was something special i was looking for. Since they didn't have exactly what I was looking for he turned to an online search and found exactly what I wanted. Sold! Happy customer! Thank you Ashley Team!

Chris (Red) was a great help, extremely patient and helped me review all my options. Happy I purchased from here and will do so again soon!

Drew was awesome and amazing and helped me soooo much after 4 attempts of ordering bedroom set on line, to no avail. Drew was the best

Tyler is great ! Earlier in the year I bought a couch from Ashley. Tyler helped me then and now. Delivery system is great. Will text you up until arrival. Giving you updates. Delivery guys were polite, neat and on time.

No pressure sales, very polite and gave us our space to look and talk. Very knowledgeable of the furniture we were asking about. Although we did not purchase a mattress at this time, the salesman did have a lot of information about them. We will be purchasing one before our bedroom suite is delivered.

Absolutely amazing experience! Mark was wonderful and helped me with every step of the process of buying my new couch and mattress. I am so impressed by the level of customer service provided by everyone in the store. Before moving to TN I lived in a fifth wheel and had sold all my furniture, so I’ve been looking for the perfect couch for my new place and found it on the Ashley website. Even tho it wasn’t in store to see and try out, Mark showed me what the material of the couch would look and feel like and what the feel of the couch would be with other models they had in store. He also helped me find the perfect mattress by really listening to what I like and look for in a mattress! The other Mark, with the financing dept, was also amazing and answered all of the questions I had regarding how their financing worked and that whole process. I know sometimes financing depts can be difficult but with both Mark’s helping me it was a breeze. I am so excited to get my new furniture and absolutely will be going back for my furniture needs in the future!

I went in on a budget. Red and the Cleveland team got me right together. I needed living room suite for my new place, they put the most precious set together and I got the financing I needed to do it. Thanks for the encouragement to make a giant step in my life.

Needed another piece to a bedroom set we have. They honors the same piece price we originally got the set for and had it in stock. Red was fantastic to work with! Thank you! Highly recommend!

We worked with Noah Duprey today! He was amazing. Told us how it was! Easy going. Let us shop and was not hounding us. Easy to talk to and overall an enjoy to work with.

Great customer service! They're willing to work with you on pricing, and will answer any questions you may have.

I went there to get a bed frame and mattress my salesman red has made the entire process the best it could be he’s been phenomenal through the entire thing i definitely recommend using him if you plan to buy any furniture through Ashley