Kohl's

I went to the Sephora department this morning for the first time. A lovely young woman with nearly shaved hair helped me. I describe her only because her name wasn’t on the receipt. First, she started calling me “dear” (I have gray hair and earned every one). I told her, respectfully, not to call me dear and she gracefully complied. The remainder of my transaction was absolutely delightful. As an older woman, I dislike vehemently being patronized just because I am older. I’m certain she didn’t even realize. I will definitely return and hope, she’ll be working. She was helpful, professional, and a joy to work with.

Barbie was a great help with returns and exchange! Gage and Maya were also a great asset to your store while helping me look for a suitable tie for my suit I baught!

Got a new pair of Nike's for a really good price thanks to a nice lady named Jade (I think it was their name). Would recommend if trying to find good shoes for a great deal.

Pleasant customer service. Amazon keeps me coming here with the convenient return counter- the coupon on the return receipt always draws me in to buy something while in the store... #MutuallyProfitablePartnership I like it!😁🛍

If you need help with makeup, go to Sephora at the Burnsville Kohls and ask for Valeshka. She's knowledgeable about the products, polite, and very patient.

Just the nicest place to be great deals great atmosphere customer service wow the League of Their Own so helpful so understanding willing to do it took to make my experience better I think a lot of the big box stores could take chapter and a lesson out of the book of Kohl's customer service

Laken at the Burnsville MN was very professional, helpful and kind during checkout. Attentive to me as a customer, that is a huge quality not always seen nowadays!!

I went to 2 other stores to find the size and type of comforter that I needed and of course, Kohls had one that checked all the boxes and was $70 cheaper than anywhere else. The quality of the comforter is outstanding as well.

Somebody always needs something and we can usually find it at Kohls! Love Sephora too!

The store was busy but the cashiers moved customers along they did a great job!

The checkout girl (Laken?) was super friendly and helpful. I wish all checkouts were as nice as her!,

Very pleasant and informative team member. The price was better than I had anticipated. Thank you for your help.

I have nothing but great things to say about my experience at Kohl’s in Burnsville yesterday. Great customer service and just an all-around kindness from those I encountered while shopping and during check-out. These days, that is refreshing! Thanks Kohl’s.

Large Kohls store with lots of options. Shelves were well stocked and store was clean!

Jannie C and staff were very warm and welcoming. Wonderful service!

I think the key with buying clothes here is to not get the name brand stuff, but instead get the off brand things from Sanoma. That way your getting the best bang for your Buck and have deals apply. Overall they had good options with nice staff.

I lost the receipt, but I think the name of the person who checked me out was Maurice or something close to that. If a higher up is looking at this and knows that person give them some extra credit for me.

Love shopping at Sephora in Kohl's. It's great to get a sample so I can try before I buy, and also good to know I can return product if it doesn't work out.

Seems like a good Kohl's. All one level. The people that worked their we're nice. We had a problem with the item we we're buying and they gave us a good discount. They took the return we had with no problems.

Lisa at Kohl’s Sephora in Burnsville, Mn. was extremely helpful and so nice to work with!!!

We saw a kid’s handbag online and it said available in store to pickup. We went to store and couldn’t find it for long time. We checked with a store person named Vivian and she did find it by searching through in multiple places. I would like to appreciate her patience in finding it as other store persons were not even having interest to find it. Much appreciated customer service !!

We also asked her to match with online price and she did that too very politely. Kohls should hire more people like her to go easy with customers !!